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“Great price, fab location, lovely hotel” 4 of 5 bubbles
Review of Westcliff Hotel

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Westcliff Hotel
Colchester, United Kingdom
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great price, fab location, lovely hotel”
4 of 5 bubbles Reviewed 15 May 2013

Just got back from a weekend stay at The Westcliff Hotel,
Amazing location over looking the sea front & cliff gardens, plenty of street parking out side the hotel.
The reception staff were very friendly & helpfull.
We were a party of 7 friends & we all had a great stay, all our room were on different floors & a variety of sizes & styles (Room 401 was bigger & more modern than room 402 next door)
it will be nice when all the rooms are re-decorated, bathrooms were clean & fersh but alittle small, comfy beds & a very nice tea/coffee tray with lots of extras (shame there wasn't locally sourced products from the Southend area).
With a wedding being held at the hotel on the Saturday night, it very busy in the reception, lounge & bar area but this wasn't a problem, just added a buzz in the usual quiet hotel atmosphere.
A big thank you to the night porter who made us 2 delicious sandwiches when we came back to the hotel very late after a night out in town.
My friends & I all had a great stay at The Westcliff, plus with it's amazing location & price we will all be back again very soon.
Special note: I left my ipad behind in our room & thanks to the hotel contacting me straight away it was safley returned to me by post first thing by the next morning - thank you.

Room Tip: Room 401 - great view, modern decor & a little lager than 402
See more room tips
  • Stayed May 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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561 reviews from our community

Traveller rating
    155
    209
    123
    50
    24
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
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  • Dutch first
  • English first
  • German first
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English first
Gosford
1 review
2 of 5 bubbles Reviewed 11 May 2013

This hotel needs TLC, it has recently changed hands and is now used mainly for contractors, the standard has dropped, bed was uncomfortable and the pillows were thin. But the one redeeming factor is the lady who cooks the breakfast, she is a gem and cooks a mean brekky.

  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Pam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Westcliff-on-Sea hotels

Birmingham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 30 April 2013

The hotel has got plenty of nice features which set it apart from your standard seaside town hotel. The shower in the room was lovely and had only recently been installed. The rest of the features in the room were nice and clean, if simple. Rooms with sea views are recommended as it is a beautiful sight to wake up to.

Breakfast was tasty and the views from the dining room are lovely too. The hotel is only a 5-8 minute walk from all of the nearby shops and facilities. Recommended!

Stayed August 2012, travelled with friends
Helpful?
Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 27 April 2013

Booked here because we was going to a show at the cliffs pavilion and left it too late to go to the travelodge which meant that this hotel was cheaper!

Wasn't looking forward after some reviews. But I emailed them asking if they can provide us with a bath and not a shower as I hate showers in hotels and to my surprise they did.

First impressions were really good, it looks nice, reception staff was very friendly and welcoming but the room was lovely, bathroom was bigger than the main room and there was a kinda sea room.

24 hour bar was really good too. Parking isn't really an issue even with a show as theres actually lots of parking in the side streets and worse case the pay and displays are only £8 for 24 hours.

Only slight (constructive) downsides was the room was very warm and opening the window was noisy (so aircon would be good) and the pillows are bit on the big side. Other than that it was perfect and will definitely go back and stay.

Thanks to all for an enjoyable stay.

Room Tip: Sea front rooms for and extra £15.. do it!
See more room tips
  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlanHathaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugby, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2013

Stayed for the week, room was perfect - obviously a lot of refurbishment has taken place and it was very nicely decorated. Clean throughout and all staff were very friendly. breakfast was excellent and a great choice from full English through to cereals and toast a good choice too. Highly recommend

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 2 April 2013

We booked a room for us and our teenage son over the easter weekend. We are happy to camp but when we book a hotel we expect a certain degree of comfort and service. There's quaint and shabby chic and then there's this hotel which was just plain shabby.

Our room was tatty and smelly, with yellowed, chipped woodwork, no toiletries, towels for two people only, no teabags only one sachet of coffee and three milk cartons. It was as if they wanted to make sure you spent as little time in the room/hotel as possible. The tactic worked!

We had intended to eat at the hoptel, but decided that if the room was that bad the food was unlikely to be hugely better so we opted to eat out (try La Pizzeria;it's amazing!).

Breakfast was ok, though again only two slices of toast between three people seems mean. and when i asked for a poached egg i was gawked at with puzzlement.

I wouldnt dream of staying hrere again as there has to be b&b's with better service and greater value for money.otherwise, there's a travel lodge in the middle of town.

  • Stayed March 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank apronannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reservations W, Manager at Westcliff Hotel, responded to this review, 11 June 2016
thank you for your review we take note of your comments
regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 March 2013 via mobile

came to view last year was very dated. to our suprise been updated lovely stay comfy bed new windows that now open clean didnt really encounter many staff but reception friendly . jucuzzi lovely n hot enjoyed loads brekie extra 10 each so went somewhere else. lift worked 1st night but not next day. if you have large bags u wont fit in lift its more like a moving cupboard. overall we def go again

  • Stayed March 2013
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hotelsurfer29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestMng, Front Office Manager at Westcliff Hotel, responded to this review, 23 March 2013
Dear Guest

Thank you for your lovely review.

I am delighted that you enjoyed the Estuary Suite and that you like the improvements we have made to the room.

I look forward to welcoming you back to the Westcliff Hotel in the near future.

Kind regards

Caroline King
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westcliff Hotel

Property: Westcliff Hotel
Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Westcliff-on-Sea
Price Range (Based on Average Rates): £
Hotel Class:3 star — Westcliff Hotel 3*
Number of rooms: 55
Official Description (provided by the hotel):
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 
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Also Known As:
Westcliff Hotel On Sea
Westcliff Hotel Westcliff-On-Sea, Southend-On-Sea

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