Don't go to this hotel if you are disabled. I had Afternoon Tea with a group of friends. There were 6 of us. Unfortunately there are steps up to the front door with no slope for me to get up with my walking frame. I had to ring the bell at the front of the Hotel and then walk up the hill at the side of the hotel to find the door in. I was then led in a maze of corridors which was probably the tradesmen's entrance until I finally got to the restaurant to meet up with my friends. Talk about feeling like a second class citizen!!
We were given 2 plates of sandwiches, scones and tiny cakes which meant that there were not enough cakes for us all to sample each mouthful. One of our party asked for some more so that we could all enjoy one of each. They obviously had to be defrosted but we eventually got enough cakes. The scone was home-made and came with cream and jam. The sandwiches were pleasant and there was a good variety. The tea was hot but we had to ask for more milk as insufficient had been put on the table for 6 and one of our party drank her tea black. We felt that the items brought up to us had obviously been out of a fridge for some time as they were quite soft and squidgy.
Some effort could have been made to home bake the tiny cakes as they were obviously just defrosted frozen ones. You can get much better afternoon teas than this. You can get a better tea over the road at the Cliffs for less money. They obviously make no effort to cater for disabled people. Wiould I go again - definitely not!
- Official Description (provided by the hotel):
- This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more less
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- Also Known As:
- Westcliff Hotel On Sea
- Muthu Westcliff Hotel Westcliff-On-Sea, Southend-On-Sea