Stayed here for one night on business. The hotel is well located and directly opposite is the estuary and gardens which are a lovely spot to sit on and take in the views.
The hotel is a large Victorian affair, and in its hey day would have been wonderful I'm sure. The lobby area was all done up and there were other renovations taking place.
My room was fine, clean and the en suite was fine too. Overall perfectly acceptable, but not somewhere I would choose to pay to stay because it was all so uninspiring and bland and well, just 'okay'.
Breakfast was cooked to order, it was fine, nothing remarkable, just 'okay'. It was quick though which was a bonus for me, the waiter was very friendly and efficient.
Other than the waiter at breakfast, the only other staff I came across were the two ladies in reception. They responded eventually to queries, not that I had many, but based on this limited experience I wouldn't make any comments about outstanding or friendly customer service.
Parking was on the road, free. It is a very short walk to nearby restaurants, where is had a great meal and walked past Southend's theatre.
I'd stay here again for work...it's perfectly good enough. I would choose somewhere else if I wanted to luxuriate in a lovely hotel.More
- Free Wifi
- Breakfast included