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“Great place” 5 of 5 bubbles
Review of Gleneagles Guesthouse

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Gleneagles Guesthouse
Certificate of Excellence
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great place”
5 of 5 bubbles Reviewed 13 May 2014

Booked my parents and brother in here for there weekend trip , they thought the place was great , warm and friendly staff . Owner gave them a warm welcome . Lovely breakfast . Overall 5* service , they will be staying again and I will be recommending to others . Also I had to make a few changes days before they arrived and they where so helpful . Thank you for making there stay so good

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 15 May 2014
Dear Victoria W

Thank you for taking the time to write a review especially as you didn't stay here yourself. I am glad your relatives enjoyed themselves and I am pleased we were able to accommodate the changes your requested. We pride ourselves on ensuring we can meet our Guests requests wherever possible.

We look forward to seeing your family here again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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262 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • German first
  • Any
English first
Lyon, France
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

Often in business travel to Southend on Sea, I used to sleep in classic hotel.
Gleneagles guesthouse is an excellent choice. Cheaper than an hotel, the quality is better
I had a premier room with seaview.

+ The location is perfect : sea view, 1 min walk to downtown
+ The bed is very confortable. My business trip became a rest.
+ The owner are very friendly and smart
+ Breakfast is succulent, made with fresh local product

- Nothing

This address is perfect.

Room Tip: Premier room with sea view are large (with a little living room) and confortable I don't try th...
See more room tips
  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gvincent26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 2 May 2014
Dear gvincent26

Thank you for taking the time to write a review. I am glad you enjoyed your stay with us and more importantly enjoyed the change from corporate hospitality. We set ourselves apart by treating you as a Guest in our home and not a Room Number. We also pride ourselves on the quality of our produce and take care to source suppliers or produce from the local economy wherever possible. We look forward to seeing you again soon.

Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bushey, United Kingdom
Level Contributor
339 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 bubbles Reviewed 27 April 2014

My partner booked us a one night stay here as he was taking me to Southend for a Birthday treat. We arrived earlier in the day and we parked on the street, paying at a near by meter only to find out when we checked in later that we could have been given a parking voucher. We received a warm welcome and went straight to our room. The room itself was lovely. We had a perfect view of the sea and the room was large, comfortable and clean. We had a suite which consisted of a living area as you entered (with settee, table, fridge and also chairs in the bay window) with a shower room off one side and an archway off the other through to the bedroom. Usual amenities (tv, hairdryer, tea/coffee making & also free wi-fi). Was impressed that there was a good selection of teabags, coffee, hot chocolate sachets, milk & two lots of biscuits (one often finds there is not enough milk, in particular, in such places, which can be annoying) And also impressed by the good quality soap/shower gels - which smelt heavenly. In the morning there was rather a long wait for the cooked breakfast - almost half an hour (but we received an apology and explanation that everyone had arrived at once - and it was well worth the wait - especially as they had gone to the effort of placing a birthday candle in my hash brown - which was a lovely touch - and tasted delicious - and we were not in any particular hurry). Whilst we waited my partner had museli and we also had two rounds of toast with some particularly tasty homemade marmalade.On checking out we asked the owners for suggestions of where to go for the day (as it was, by now, raining so our original plans were scuppered) they were extremely helpful, offering suggestions and checking opening times etc on their computer for us. All in all a very pleasant stay.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sellest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 2 May 2014
Dear Sellest

Thank you for taking the time to write such a full review. We are so glad that you enjoyed your stay with us and that it made your Birthday weekend special . We strive hard to maintain high standards across all we do and its pleasing to know that in your case we seem to have pleased all round.
We always celebrate Guests Birthdays at Breakfast and Anniversaries and more recently an Engagement once again we try and treat you as you would be if you were visiting our home.

We hope your onward trip proved interesting and dry! We hope to see you both again.

Thanks again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 April 2014

Stayed in Southend on business at short notice, and found Gleneagles a welcome change to the usual corporate hotel chain experience. Great welcome, friendly service, every effort made to help by owners & staff. Excellent view from the top floor room, and a fantastic breakfast. Would definitely stay again!

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HAJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 2 May 2014
Dear HAJF

Thank you for taking the time to write a review. We are glad you enjoyed your stay. We try hard to separate ourselves from the corporate feel and treat Guests as we would anyone visiting our home. We think this is very welcome to those travelling through work which can be quite a lonely existence. It would seem we have succeeded and we look forward to seeing you again
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, England
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 April 2014

Stayed here one night on the Saturday as we were attending a 40th at the Genting Club casino, which was closeby. All the staff were very friendly and welcoming, we had the room at the front with a large bay window, with a wonderful view of the sea. Its so quiet so had a wonderful sleep and the bed was very comfortable. Breakfast was very tasty and well presented and my husband and I felt like we were on holiday abroad as we ate outside on the terrace area, with wonderful seaviews and brilliant sunshine. Would definitely stay here again and next time we might partake in one of their cream teas, as the cakes looked delicious!

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SheilaBEssex_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 16 April 2014
Dear SheilaBEssex_England

Thank you for taking the time to write a review. We are so pleased you enjoyed your short stay with us. The Weather did help I am sure. Gleneagles is one of only two Guesthouses/ Hotels in Southend who can serve breakfast to their Guests outside with a view of the Estuary. We endeavour to make this available to Guests on most sunny days. I am glad you enjoyed your Breakfast too which consists of a number of locally supplied and sourced items. We hope you may come back and stay a while longer and enjoy all that Southend has to offer .
Report response as inappropriate
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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 March 2014 via mobile

Stayed here one night and arrived with push bikes, which the owner kindly allowed us to keep round the back of the guesthouse. The room had a great sea view and the breakfast was lovely. They also assisted with a great cycle destination the following day, which was really appreciated! Would highly recommend!

Stayed March 2014, travelled with friends
Helpful?
Thank Wallis484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 31 March 2014
Dear Wallis 484

Thank you for taking the time to write a review. We are glad you enjoyed your spur of the moment visit to Southend and enjoyed our Cycling Town. We like to help our Guests enjoy all that the area has to offer and obviously in your case we made a good recommendation. We welcome cyclists here at Gleneagles and we hope you will soon pedal back to see us.

Thanks for staying at Gleneagles
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Cullen, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 February 2014 via mobile

I stayed here for one night last week and found the guest house excellent in all respects and would certainly recommend it.
The breakfast was superb and the owners were very friendly, the room was immaculate and the location of the guest house was great for town centre also having great views over South end pier.

Stayed January 2014, travelled on business
Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Owner at Gleneagles Guesthouse, responded to this review, 4 February 2014
Dear Alan
Thank you for taking the time to write a review. We are glad you enjoyed your short stay here at Gleneagles. I am glad the Breakfast met your expectations as I know you were looking forward to it having read the reviews. I am also pleased we were able to provide with a little local intelligence to help you with your trip.
Thanks again and we hope to see you again

Garry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gleneagles Guesthouse

Property: Gleneagles Guesthouse
Address: 5 Clifftown Parade, Westcliff-on-Sea, Southend-on-Sea SS1 1DP, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #1 of 5 Hotels in Westcliff-on-Sea
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Gleneagles Guesthouse 4*
Number of rooms: 12
Official Description (provided by the hotel):
Gleneagles is a Grade 2 listed building built during the 1850’s.It operated as a Hotel until 2001 and now operates as a Guest House. Under new ownership Garry and Penny look forward to welcoming you soon.Gleneagles is only 15 minutes from Southend Airport and is situated in Southend’s tranquil conservation area, overlooking the beautiful cliff gardens with panoramic sea views. Over recent years Gleneagles has undergone extensive improvement and many of the mid-Victorian design characteristics have been restored the new owners intend to continue this work The Gleneagles is Visit England 4 star Guest House .We offer:• A warm and friendly welcome • Ensuite to all rooms • TV in all rooms• Tea and coffee facilities • Sea views • A quality breakfast • A peaceful location just steps from seafront and the centre of town • Free wi-fi access• Airport transfers ... more   less 
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Also Known As:
Gleneagles Guesthouse Westcliff-On-Sea, Southend-On-Sea

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