I called at 11am in the morning to be told there was a room but no cots which I was fine with, I placed a reservation at least I thought I had to arrive at 11pm to be told the room had be taken its now 1.30am in the morning and I'm sitting in my car 6 months pregnant with my 3 year old daughter sleeping on the back seat with no where for us to stay for the night talk about poor customer service!!
- Official Description (provided by the hotel):
- Our hotel is in an ideal location for visitors to the historic area, being just two minutes' walk from the beautiful town seafront and all its amenities. And if you need to get about, we are also less than 10 minutes' drive from London Southend Airport and within very easy reach of main road and rail links to London and beyond. Whether you are staying for a holiday or are working in the area, our guest facilities will provide everything you need to make your stay enjoyable at a highly competitive rate. ... more less
- Reservation Options:
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- Also Known As:
- The Welbeck Hotel Westcliff-On-Sea, Southend-On-Sea