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“Great value hotel”
Review of Terrace Hotel

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Terrace Hotel
Brighton, United Kingdom
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great value hotel”
Reviewed 22 April 2010

Last weekend we booked a last minute weekend in Southend and chose this hotel due to the good location and reasonable price. Due to the late booking, the only rooms that were left were the £55 non en-suite rooms. On arrival we were told that for the first night we could stay in an en-suite room as it was available (no extra charge). As a whole we were very impressed with this hotel for the price. We have stayed in far worse B&Bs and paid more. Our only complaint was that in the first room the shower was very temperamental. We actually preferred the second en-suite room in the basement (we only shared with 2 other rooms and had no problem getting in). We would definitely recommend this hotel and will probably go for the £55 rooms when we return.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank adamski0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 reviews from our community

Traveller rating
    11
    6
    2
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    6
See reviews for
9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Warwickshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2010

This B&B has been been rated 3 by RAC and AA,I think they need to revisit . On arrival I was invited into a very cluttered,gruby and untidy office to pay the bill before we had been shown the room, which we found on entering was in need of refurnishing, it had a worn faded carpet and stained pine furniture although the room and bedding were very clean,The window frames were in need of painting and were difficult to open, the digital TV worked but very few channels were available. The bathroom was modern and clean with soap and shower gell provided.The extractor fan wasn't working and at 4.30pm there was no hot water (on asking the emersion heater was put on- 45 minute wait) . The staff were not smart in appearance but friendly and polite and we had an excellent breakfast.
Overall I think for the awards given by the AA and RAC we were expecting better.We would not return.

  • Stayed March 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DesireeWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TerraceGuesthouse, Owner at Terrace Hotel, responded to this review, 5 April 2010
On reading this review we have put this room to the top of our list for refurbishment. We are pleased that the reviewer found the

"room and bedding to be to be very clean"
and the bathroom to be

"modern and clean with soap and shower gell provided" and that they thought that we provided an

"excellant breakfast"

We have tidied up our office and smartened up the staff because of this reveiw as well as fixing the TV and window in the room.

We provide hot water for all of our guests available on tap at the peak times in the mornings and evenings, and usually enough for the day time. This particular day we had a full hotel, and many guests had long hot baths and showers unusually during the daytime and into the afternoon which unfortunately meant this guest had to wait maybe 20 minutes for hot water. This was a one off incident for which we are sorry.

Overall we have taken on board the comments and improved.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Westcliff-on-Sea hotels

Herts
2 reviews
Reviewed 21 February 2010

The photos online did not accurately reflect our experience at the Terrace Guest House. The room was similar to that of a student bedsit, in terms of cleanliness and decor. The tables in the breakfast room were sticky and dirty. The plus side was its proximity to the beaches & pier, and the friendliness of the staff.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank midnightblue04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 November 2009

So difficult to find a hotel to accomodate 2 adults and 3 teens aged 8, 12, 15.

we were provided with two rooms with an internal ajoining door, so just like a large appartment.
Great breakfast in the morning and very helpful and friendly staff.

Highly reccomended. will stay there again for sure. all for £ 75 the lot inc Full breakfast.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Martin_and_Sandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2009

Loved my stay here. The location was great and the staff were very friendly. Our room was clean and very comfortable. I would definately recommend others to stay here. Was good value for money!

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Shazamatraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swindon
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2009

We needed an overnight stay as attending a family wedding nearby, so found this B'B a week before, not a bad place, staff friendly enough, they allowed us to check in early to get ready for the wedding we was going to nearby. It was okay for the one night , the location is excellent easy to find, near shops and sea front the hotel had a fantastic view from the front of hotel, We just felt the place could do with a good clean/tidy up, the hotel seemed cluttered, the room was clean but it still looked gruby, the shower/bathroom was very small. The breakfast was good as was the service. Although no parking facilities, it's pay and display at front of hotel during day and free between 6pm and 9am . Not sure I would stay again and I recommend they get the TV Hotel Inspector in to give the a few pointers in decluttering and tidyness

  • Stayed August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fizz09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2009

We spent 3 days and nights at the Terrace. We cannot say enough about how friendly, courteous and welcome we felt. It truly was the best place that we stayed in on our 4 week trip to the UK

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PeterHogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Terrace Hotel

Property: Terrace Hotel
Address: 8 Royal Terrace, Westcliff-on-Sea, Southend-on-Sea SS1 1DY, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Hotel Style:
Ranked #5 of 5 Hotels in Westcliff-on-Sea
Hotel Class:3 star — Terrace Hotel 3*
Number of rooms: 189
Also Known As:
Terrace Hotel Southend On Sea
Terrace Hotel Westcliff-On-Sea, Southend-On-Sea

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