I stayed with my husband for our wedding anniversary for one night in November 2012. We have used the facilities and gym etc many times and thought it would be nice as it is local to where we live. How wrong could we be. The rooms were incredibly basic with paperthin walls and we were on a walkway near the main reception and so heard every conversation when people walked past. The bed was so uncomfortable it was like sleeping on cement and we had to complain several times in the night as the noise from rowdy people upstairs was unbearable. To top if all off I became ill in the night and can only put it down to the meal we had in the restaurant. When I complained the next morning to the duty manager I was told that as no one else had complained it can;t have been the food!!! no apologies were given. I couldn't and wouldn't touch the breakfast and we left immediately. I can't describe how disapppointed we were. I appreciate you get what you pay for but it is definitely not even 3 stars.
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- Also Known As:
- Rivenhall Hotel Witham, Essex