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“Beautiful hotel and grounds but decor, menu and spa need revitalising.”
3 of 5 bubbles Review of Cowley Manor

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Cowley Manor
Ranked #1 of 1 Hotels in Cowley
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful hotel and grounds but decor, menu and spa need revitalising.”
3 of 5 bubbles Reviewed 25 October 2011

We have stayed a number of times with and without our kids and will return but feel the hotel is overdue some refurbishment. The staff are friendly but make lots of mistakes and the menu hardly changes. The spa is very mediocre although the pool is great. Cowley needs to pull it's socks up if it wants to compete with the likes of Babington House and Limewood.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fussfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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814 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (179)
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London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 October 2011

We spent a night at Cowley Manor in half term.

Best bits were :
- excellent attentive service
- kids menu and meal times with proper hand made chicken nuggets
- great spa
- good layout of hotel made it very sociable
- fab decor
- rack of hunter wellies that you could take for a walk around extensive grounds

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mumof2London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 18 October 2011

After just spending a night at Cowley Manor I felt obliged to write a review, more so on the spa than the hotel.
On arrival of the spa the outside looked more like a bunker than "England's best spa". We checked in at reception letting them know we were there, then asked if my boyfriend when having a couples treatment would like a male or female maseuse, he went for female, which was total ignored when we did finally get into the room. This is definitly not somewhere to relax, after checking in we were left to just sit in the cold dinning area, then called through without consultation of what we would like or what oils will be used, something that most spas would do. The treatment room again was freezing and not properly cleaned from previous guest as I found bikini bottoms in the shower. The treatment was ok however with my boyfriend not getting the masseuse he ask for made his massage anything but relaxing. Again with no consultation after the treatment we were left to gather our clothes and head to the changing rooms. We then had some food and a swim, neither exceptional due to the whole place being freezing and coming across people complaining. The thing that finished it off for me was when asking for slippers ( which I thought was standard in spas ) got told they only had flip flops, I said ok yet after 15 mins gave up as the lady that went to go get them was just sat behind reception, Im not too sure if they had run out or she just forgot!!
This place is more like a rush in, rush out spa, not somewhere I would pay again to "relax".

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ericajames22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ross on wye england
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 9 October 2011

We have visited Cowley Manor many times, it is our 'bolt hole' from our lovely family. One of the reasons we keep coming back is that it is reasonably close to where we live so we don't waste hours of our precious time off getting to our destination, but the other reasons are that we consistently get what we are looking for in a luxury hotel break.
We have been staying at CM since it opened, and it has changed a bit over the years. The staff wear more formal clothes these days - personally I preferred the old uniforms- but it doesn't really matter, they are all very pleasant and helpful anyway ( with the exception of one rather scary waitress! ) The rooms are lovely, we prefer the ones in the main hotel but each has it's charm. We held a family event at CM last December and booked 5 rooms, the staff went out of their way to ensure we had a wonderful time, and our whole party was delighted with their stay. The food is good- not spectacular, but very edible, and quite reasonably priced for a 5 star hotel. I can recommend lunch at Cowley very highly as it takes a lot of beating especially if you take it on the terrace over-looking the gardens.
The grounds are magnificent, and the Spa is literally second to none- it just won Best UK hotel spa in Conde Nast mag. The indoor pool is the best I have swum in in a hotel in the UK. I think Cowley Manor's combination of easy going, relaxed, family-friendly luxury is very hard to beat, and if you go mid-week there is usually a deal to be done on the room price.
I don't hesitate to recommend it to my friends, family and to all of you too.

Room Tip: Rooms 18 and 19 have balconies and the most incredible views over the lake
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  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dpsrossonwye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 October 2011

We have a 9 month old son and were delighted to find Cowley Manor extremely child friendly, we stayed in an exceptional room in the stable block (room 8) loved the room which had huge bed, seperate lounge area and mezzanine bathroom. Cowley Manor is a stunning country manor with a uber cool contemporary interior with the most amazing grounds & beautiful lake to wander round. The spa is gorgeous too an indoor and heated outdoor pool (no restrictions on what time you can swim with your children) we both enjoyed the hot stone massage which was wonderful. We really loved it here and a short drive to the pretty villages of the Cotswolds makes this an ideal getaway.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucieJane77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadway
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 October 2011

With my wifes maternity leave due to end we decided to have a short break at Cowley. My wife arrived early and spent the Friday in the Spa and I arrived in the evening after dropping the children off at my parents.

We had room No.4 which is in the converted coach house, it is like a mini townhouse on several floors and has been designed to fit within the existing structure. It is a comfortable well appointed room although it is dark and has a limited outlook. We enjoyed staying there although next time I would try out a room in the main house.

The service and straff well ok, although not top notch although I would guess that this reflects the informal nature of the hotel and the family orientation.

The house and grounds are great and there are plenty of places to get away and relax although, I can imagine that during school holidays it is probably full of rampaging kids - which is fine but dont expect to chill out.

The Spa was great as well, but once again - not relaxing if full of children.

Food and service was very good.

Would defininitly go again although I would choose when quire carefully to avoid the school holidays and popular weekends.

Room Tip: The rooms at the front of the main house will have the best views of the parkland and there are very...
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Highday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 September 2011

Exceptional service made our stay. The staff were excellent as was our balcony lake view room. We ate dinner at the restaurant and had very good wine. Our package included dinner and we were free to order whatever we liked only paying for drinks. The grounds are gorgeous helped even more by the lovely Autumn colours.
The spa was great, very clean and the outdoor heated pool was lovely. I just wish they had a hot tub or jacuzzi. That really would.be my only negative point but its a v picky point to make.
We can't wait to go back.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cowley Manor

Property: Cowley Manor
Address: Near Cheltenham, Cowley GL53 9NL, England
Phone Number:
Region: United Kingdom > England > Cotswolds > Cowley
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Cowley
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Cowley Manor 4*
Number of rooms: 30
Reservation Options:
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Also Known As:
Cowley Manor Hotel Cowley
Manor Hotel Cowley
Cowley Manor Cotswolds

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