My husband and I spent 3 nights at Cowley Manor and had a relaxing and wonderful stay. This was the perfect place for an autumn escape to the country. We loved the old world charm of the exterior combined with the modern chic design of the interior. The grounds are breathtaking and I took the opportunity to explore them on two different occasions - really beautiful and serene.
Our room was one of the "Good" rooms and was tucked away on the side of the manor. Upon our booking I had been disappointed we couldn't afford to splash out on a room with a balcony but in the end our room was all we needed! The room was attractive with it's bright colors and modern decor. Everything was clean and appeared fresh. The bathroom was large with an amazing shower (great water pressure!). And being on the 2nd floor, the windows gave us a view over the treetops to the countryside.
The spa! We loved the spa and the ladies who took care of us! They were very attentive and kind and quick to make sure we had what we needed and were getting what we wanted. We enjoyed many different treatments during our stay that were all wonderfully done. We were helped by 3 different ladies, all of whom we would recommend. Unfortunately we can only remember the name of the one who was consistently with one of us for all our treatments - Lizzie. She's incredibly professional and caring.
The accomodations, the grounds, the spa...all lovely and worth going back for. This leaves only the dining. Unfortunately it was the one area in which we left discouraged. We had breakfast there all three mornings and we dined in the restaurant 2 of the 3 evenings we were there. We cancelled our 3rd evenings reservations due to the previous two nights experience and chose to eat in the bar instead only to be undewhelmed ther. The ambience and the food were excellent. It was the service that disappointed us. We were always greeted warmly and shown our table promptely (breakfast and dinner) but then it seemed as if we became insivisible. It was discouraging to watch as other tables were waited on more promptly and with more warmth than us and to see others who came after us leave before us. With all the extra time waiting between courses and trying to catch someones attention we began to imagine all the ways our fellow diners could be VIPs or of more importance than us.
During my last spa treatment our experiences in the restaurant came up in conversation and the woman helping me that day was outraged and said I should complain. I hesitated at the idea and she said she was going to do so for me, which she did. That was very kind of her to look out for us and I thought maybe the Manor staff would then make a point of apologizing to us or perhaps treat us to a bottle of wine or something. As I said, we then chose to have our 3rd nights dinner in the bar (more accurately the lounge area just off the bar). Unfortunately we were met with the same inattention there. And never any acknowledgement from the Manor/restaurant staff as to our less than stellar dining service.
One last thing...the website (and other reviews) talk about a walk that can be taken through the countryside beyond the property. I eagerly sought information on that and was given written directions to follow. It was obvious by just reading them before setting out that they lacked enough specifics and I risked getting lost. The girls at the desk had never actually taken the walk so couldn't help me with specifics. I set out anyway - with my trusty iPhone and its map feature - which I ended up relying on heavily. The walk/hike was beautiful although I'm almost certain there were times I ended up on private property.
I would just recommend to the staff that someone actually take the walk and write more specific directions.
Overall, we really did have a lovely time. Incredibly relaxing and peaceful amidst much beauty.
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- Also Known As:
- Cowley Manor Hotel Cowley
- Manor Hotel Cowley
- Cowley Manor Cotswolds