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“Excellent service and food as usual” 5 of 5 bubbles
Review of Berkeley Arms Hotel

Berkeley Arms Hotel
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Berkeley Arms Hotel
Ranked #4 of 6 Berkeley B&B and Inns
Gloucester, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent service and food as usual”
5 of 5 bubbles Reviewed 10 January 2013

A group of friends and I dined in the Berkeley arms over the christmas period on a very busy evening. Our choice of restaurant everyone had a fantastic meal which was great value and was delivered with superb service.

A charming historic building lavished with personal care and attention, I have no quibles about return to the Berkeley Arms in the near future.

  • Stayed December 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank B_Oakhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    30
    16
    7
    3
    2
See reviews for
14
20
1
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 11 November 2012

Even if they had honored the price quoted over the phone (which they did not), it wouldn't have been worth it.

Carpeted bathroom - need I say more? Everything creaks, so if noise bothers you or if you want comfort then you'd be better off sharing stables with a team of horses.

"Tracy" the manager was also a bit rude. The place is a dive, so she is a perfect fit actually.

Room Tip: Don't stay here.
See more room tips
  • Stayed November 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
7 Thank TimFF7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 28 October 2012 via mobile

We stayed here for a wedding at the Berkeley castle and the location is perfect, less than five minutes walk. The staff in the hotel were also very friendly. However there were some issues. We were in room 13 directly above the hotel function room and when we checked in, the lady showing us to our room immediately apologised that there was a Halloween disco that night, but that it would be finished by midnight latest. No problem, we said. So at half twelve, music still blaring out, was frustrating and then noise of clearing up and people leaving went on to one am. Not ideal. On addition, the velux windows in our room were the dirtiest windows I've ever seen, the pigeons nesting by our room made noises all night, the bathroom was rather grimly carpeted and the speed odd service at breakfast was painfully slow.

  • Stayed October 2012
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Skarloc75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Launceston, UK
Level Contributor
258 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed 26 October 2012 via mobile

Ideally situated for access to either Bristol or Gloucester - very comfortable rooms and excellent food. Staff are very friendly but at times there is not enough of them to serve drinks, meals and check people in,(there is no reception as such) which is a shame. Overall I was happy with my stay despite the misgivings over staff numbers!

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank cornwall-blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South of england
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 14 October 2012

Had a wedding at the castle. Hotel totally adequate. But not great. Reception in bar. Had sports on TV for locals when we arrived. Bedroom adequate for our short stay. Not great. No shampoo or conditioner in room which I was very disappointed in. Towel very sparse... If you were planning on getting ready for a wedding here ( we came showered - just had to change) you would be very lacking in facilities for the cost - £85. No hairdyer. No shampoo. one towel (for two of us) not great at all.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank berkshirejane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 September 2012

Stayed at this superb hotel in order to attend a family christening. The staff are welcoming, the christening buffet was superb and the choice of real ales in the bar was outstanding. We stay here at least once a year and the hotel seems to go from strength to strength with each visit. Although the hotel doesn't serve foof on a Sunday evening the staff assured us that it would be no problem to eat a takeaway (locally sourced) in the bar are, it's not everyday that you hear that! The Full English Breakfast is still oustanding and sets you up for the day. Tracy, the owner, is friendly and efficient and has a very good memory for faces.

I highly recommend this hotel for its warm and welcoming ambience and for the friendly and attentive staff!

  • Stayed September 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shipwright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Market Harborough, United Kingdom
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 10 September 2012

This hotel old and full of character. On our arrival through the front door there was no Reception desk only a sign on the wall saying Reception this way which points to the Bar. Not a welcoming start.
The room was £85 per night and as a previous reviewer has already stated, not worth the money.
The room size was good but the telephone and hair dryer did not work. There was carpet in the bathroom which is a no no, together with cobwebs. There were wires sticking out of the bathroom wall which were taped up and no bath plug! The beds were comfortable but the bedside table could have done with a small lamp on it.

The restaurant was very good and value for money. The breakfast was also very good. Staff were very friendly and attentive.

Room Tip: If you do choose a room at this hotel ask for one at the front of the hotel as the rooms at the rear...
See more room tips
  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roger c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berkeley Arms Hotel

Property: Berkeley Arms Hotel
Address: Canonbury Street, Berkeley GL13 9BG, England
Region: United Kingdom > England > Cotswolds > Berkeley
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #4 of 6 B&Bs / Inns in Berkeley
Number of rooms: 13
Official Description (provided by the hotel):
A warm welcome is assured at this historic coaching inn dating back to the 16th century situated in the heart of the town of Berkeley. With a restaurant, 2 bars a function room and a variety of en-suite bedrooms ranging from family rooms at £125, doubles for £85 and singles for £50, The Berkeley Arms will do whatever it takes to make your stay as pleasant as possible. ... more   less 
Also Known As:
Berkeley Arms Hotel Cotswolds

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