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“Always good”
4 of 5 bubbles Review of Lowry Outlet

Lowry Outlet
Ranked #9 of 38 things to do in Salford
More attraction details
Attraction details
Owner description: Overlooking Manchester's historic waterfront, Lowry Outlet is an unmissable shopping experience that saves you 70% off the RRP of top brands all day, every day. As well as outlet shopping, you can enjoy a meal at one of the Plaza restaurants and even catch a film at the multi-screen VUE Cinema. Facebook and Twitter Search Lowry Outlet
Manchester, United Kingdom
Level Contributor
151 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
“Always good”
4 of 5 bubbles Reviewed 8 April 2014

Went for the umpteenth time and easy shopping and plenty of places to eat and drink 4hours free parking if you spend £5 in any shop a bonus

Visited April 2014
Helpful?
Thank catweston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, Manager at Lowry Outlet, responded to this review, 11 April 2014
Dear Customer,

Thank for taking the time to post your lovely review.

I am thrilled to hear that you enjoy visiting the centre and we hope you will continue to visit us in the future.

We look forward to your next visit.

Kind Regards
Joanne Janssen
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Manchester, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“waste of time”
1 of 5 bubbles Reviewed 31 March 2014 via mobile

extremly poor shopping centre.took me 10minutes to walk around.not really impressed...situatied in the middle of nowhere...its a shame as seems to have a huge potential..but shops..its not an outlet..high prices..most of units r empty!

Helpful?
4 Thank agneshallway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, Manager at Lowry Outlet, responded to this review, 11 April 2014
Dear Customer,

Thank you for taking the time to post your review although this was not a positive comment to read.

All feedback is important to us in order for us to improve and can assure you all feedback is looked at and logged.

We hope you will give us another chance in the future and visit us again.

Kind Regards
Joanne Janssen
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, England
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Such a giggle.”
3 of 5 bubbles Reviewed 28 March 2014

I and my husband visited the mall today and were not overly impressed with the selection of shops. One shop that did appeal to us was the Cadbury shop, we were greeted by friendly staff and felt very welcome, the girls were very informative and knew a lot about their products and about the surrounding area and places near by which we could walk to and visit. We had a good laugh and chat and they honestly made our day better after staff in the other stores had all seemed miserable and kept talking about how it was Friday and they wanted to get home and not be in work. With a few more happy faces this place could be a fun environment to visit, but with a couple of ice creams from Cadbury and a chat with the girls we found it to be a pleasant trip out.

Visited March 2014
Helpful?
Thank customer300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, Manager at Lowry Outlet, responded to this review, 20 January 2015
Dear Customer,

Thank you for taking the time to post your review.

I will certainly pass your positive comments on to the staff in the Cadbury shop and im glad you had a pleasant experience when visiting them.

We value all our customers comments and I will certainly make sure that your comments are passed on and logged.

We hope that you will visit us again in the future and please don't hesitate to visit the information desk and they will be happy to help you with any questions you may have.

Kind Regards

Joanne Janssen
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Only one decent shop”
3 of 5 bubbles Reviewed 28 March 2014

Visited the mall as I was in the area and wanted to kill a few hours, it took a total of 10 mins to walk around the whole centre as 60% of the stores were closed down. The only decent shop was the Cadbury factory store, staff were lovely and chatty and got some bargains, the only reason I would return would be for the chocolate.

Visited March 2014
Helpful?
1 Thank Sandyk1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, Manager at Lowry Outlet, responded to this review, 11 April 2014
Dear Customer,

Thank you for taking the time to post your review.

I will pass your positive comments on to the Cadbury store and hope that you will visit us again the future.


Kind Regards
Joanne Janssen
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“NEVER AGAIN”
1 of 5 bubbles Reviewed 25 March 2014

Man on reception desk very rude asked for directions and was told to look at the signs he walked off and then shook his head and started whispering and joking to people what looked like friends of his.the name jerry or terry I heard someone say. will not go back. Salford quays itself is pleasant to see

Visited March 2014
Helpful?
3 Thank mike and julie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanne J, Manager at Lowry Outlet, responded to this review, 20 January 2015
Dear Customer,

Thank you for taking the time to post your review.

I will certainly pass your comments on to Terry and discuss this with him. This is really surprising as Terry is a great member of the team and has been working in the centre for a long time and is constantly receiving fantastic feedback from our customers.

We have a great team on the information desk and they are always here to help with a smile.

If there is anything else I can help you with please don't hesitate to contact me on jjanssen@peel.co.uk.

Kind Regards

Joanne Janssen
Customer service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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