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ibis budget Manchester Salford Quays
Ranked #13 of 20 Hotels in Salford
Glasgow, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Budget price doesn't mean a budget experience.”
Reviewed 31 July 2014

Stayed at this hotel for the Great Northern Swim event. Had not visited Salford before so all info came from the hotel website which was both informative and helpful. Check in was the slickest I've ever experienced and the room was all that it should be - clean, comfortable and meeting our requirements. The Budget arm of Ibis provides what travellers need without frills but don't compromise on friendly and helpful staff who are extremely pleasant to guests. Car parking was also very economical. Many thanks to all for a great introduction and experience of a city which has risen from the ashes of post industrialisation to be a city with a regenerated dockland which is both impressive and enviable. Will definitely be back to hotel and area again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this review, 3 August 2014
Dear guest,

Thank you very much for your comments regarding your recent stay with us.

Both the Management and Reception teams are delighted to read that you found our location and services suitable for your needs.

We would love to see you very soon once again for another fantastic stay.

Best regards,

Sergio Rojo
Reception Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (233)
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English first
Cockermouth, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 July 2014 via mobile

Stopped here after flying into Manchester airport. Paid only £40. Hotel been refurbished since its etap days. A lot more modern looking. Parked on a street round the corner for free. Would recommend for a "head down" after a flight or night out in the city.

Stayed July 2014, travelled as a couple
Helpful?
Thank Lewis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this review, 2 August 2014
Dear guest,

First of all, thank you very much for your time and sharing your comments about your recent stay with us.

Both the Management and Reception teams are delighted to know that you had a great stay and that you enjoyed our location and facilities.

We are looking forward to seeing you again very soon.

Best regards,

Sergio Rojo
Reception Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Torino
1 review
Reviewed 30 July 2014

Small rooms but well organized (maybe another piece of furniture where to put the luggage and cloths would be appreciated). Lavabo and shower directly facing inside the room. Helpful staff.
Good hotel for the price, cheap in comparison to the others in the same position.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Eugenio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this review, 2 August 2014
Dear guest,

Thank you very much for your taking your time in sharing your comments regarding your recent stay at the Ibis Budget Manchester Salford Quays hotel in TripAdvisor.

We are glad to read that you enjoyed your stay and that our facilities matched your expectations.

We would love to see you again very soon with us for another pleasant stay in our hotel.

Best regards,

Sergio Rojo
Reception Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 July 2014

Maybe I don't get it
Avis have it right when the point if having a card us they have your details, recognise you as a regular customer and just make life simple by proceeding you real quick.
You pay for an Ibis card on the off chance you might endure enough to get your money back. And that's it. No recognition. Still have to fill registration in by hand, and when questioned that's the way it has to be done.
I have news for you guys.
I have a choice.
And I will be choosing elsewhere.
And it may not be connected but, having argued, I get the full benefit of a badly sound proofed room on 1st floor of main busy road.
Avoid.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bucketlistchekov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, General Manager at ibis budget Manchester Salford Quays, responded to this review, 30 July 2014
Dear bucketlistchekov,

Many thanks for sharing your comments and feedback in Tripadvisor.

As per company procedure, all guests without exception are required to register at the hotel via Registration Form, including full name, address and signature ( as well as Passport / National ID details for foreign nationals ),

For regular guests we keep their registration forms at the back office and we do require them to sign it at the back on every stay. This might be the most suitable option for you should you choose to return to the hotel in the future.

You might be pleased to know that our company is already testing a different approach to check in process at some pilot hotels and if successful this might be rolled out to all hotels shortly.

I am sorry to hear that the room you occupied was below your expectations - For future stays please do inform reception whether you would prefer a room facing the front or the back of the hotel.

Once again I thank you for the feedback provided which is invaluable to assess and improve the services we offer,

Kind Regards,

Jordi Pena
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Salford hotels

Birmingham, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 July 2014

I did stay in this hotel for 5 nights. This is a good place if you are out all day and just want a place to sleep. The room is small with a strange bed set up for three people. The cleanliness was acceptable with a new towels ever day. Have it in your mind that this is a budget hotel and therefore no shampoo or soap. the location is good, close to the tram station. I did not have breakfast but heard from my colleagues it did not worth to pay £5 as it was very unorganized.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank shahrouz2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, General Manager at ibis budget Manchester Salford Quays, responded to this review, 30 July 2014
Dear shahrouz2014,

Many thanks for sharing your feedback following your recent stay at the hotel.

ibis Budget hotels are designed to provide the strict essentials for short term stays ( business or leisure ) and this is reflected in the excellent room rates that we are able to pass on to our guests.

I have also noted your comments in regard to breakfast, which will be followed up with the team.

Kind Regards,

Jordi Pena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 27 July 2014 via mobile

Basic hotel but has everything you need. Has a toilet in a cupboard. Clean and tidy but they they only provide one pillow each on a double bed. They'll store your luggage but charge a £1 a bag. Exchange Quay and Salford Quay very near. Sadly no trams were running this weekend so a faff getting into town. There are fsmilly restaurants like Frankie and Benny's across the road a a pub that does good and cheap drinks and sunday roasts.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnyray_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, General Manager at ibis budget Manchester Salford Quays, responded to this review, 30 July 2014
Dear sunnyray_13,

Many thanks for taking the time to award a terrific 5 out of 5 score to the hotel.

We are delighted that you have enjoyed your stay and look forward to seeing you again at the hotel in the near future.

Kind Regards,

Jordi Pena
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North East Scotland
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2014

We spent 3 nights here with our grandson. We knew the room wasn't going to be huge - 'budget' being the key word - but it was more than adequate for our needs. Our essentials for a hotel are cleanliness, a working shower, and clean bedlinen and towels. The hotel more than lived up to these expectations. The staff were friendly and helpful, the check in/out process was painless, and for a charge of £1 per bag we were able to leave our luggage for the day after we had checked out. The location suited our purposes, as we spent most of our time in Salford Quays, but when we went into Manchester we used the nearby Metrolink, and the free shuttle buses in the city centre.

We didn't use the breakfast facility as we headed out first thing each morning, but the breakfast area was clean with plenty of tables and chairs.

Overall, we couldn't fault it. Our impression was that this was a well run hotel with emphasis on value for money and customer satisfaction. We have paid a lot more for a lot less many times. Since we didn't spend a lot of time in the room, we could cope with its size, and our grandson really enjoyed the novelty of his 'crow's nest' bunk! Free wifi throughout was an added bonus, I really object having to pay extra for this when I have already paid for a room.Will definitely use this hotel again.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank grayskies2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi_Pena, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this review, 27 July 2014
Dear guest,

Thank you very much for your positive comments about your recent stay in our hotel.

Both the Management and Reception teams are delighted to know that our location, services and design matched your needs.

We would love to see you again very soon for another pleasant stay with us.

Best regards,

Sergio Rojo
Reception Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis budget Manchester Salford Quays

Property: ibis budget Manchester Salford Quays
Address: 19 Trafford Road, Salford M5 3AW, England (Formerly Etap Hotel Manchester Salford Quays)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 20 Hotels in Salford
Price Range (Based on Average Rates): £
Hotel Class:2 star — ibis budget Manchester Salford Quays 2*
Number of rooms: 210
Official Description (provided by the hotel):
ibis budget Manchester Salford Quays is situated in close proximity to central Manchester by either car or public transport. The hotel is 100% non-smoking and all 210 bedrooms are en-suite with central air-control system and a flat screen TV. Enjoy the large selection of drinks and snacks available 24/7 from our grab & go section, displayed in our modern and welcoming public areas. Free WIFI throughout. A great continental buffet breakfast is served daily. IMPORTANT: Extremely limited amount of outdoor parking is available and chargeable at £7 per night - Please contact the hotel directly for additional information on car parking. ... more   less 
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Also Known As:
Etap Manchester
Ibis Budget Manchester Salford Quays Greater Manchester

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