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“Basic but very clean”

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ibis budget Manchester Salford Quays
Ranked #12 of 20 Hotels in Salford
Reviewed 27 August 2014

Stopped at this place for one night only. Found the place so clean it was like checking into a hospital! The rooms are very small and you would not want to stay in these rooms for any lengthy period of time as they are a little claustrophobic but they a great for an overnight stay. The rooms are definitely only built for the slimmer customers amongst us as the toilet and showers are tiny. The breakfast offer is a little odd because it costs about £6 for a continental buffet (including cardboard cereal) but you can go across the road to Frankie and Benny's and get a full cooked breakfast for £4.99?! Get there early or the shared car park fills quickly and then you will have to play Russian Roulette with your car by parking it outside the compound on the streets of Salford.

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
2  Thank Burned_Out_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, General Manager at ibis budget Manchester Salford Quays, responded to this reviewResponded 1 September 2014

Dear Burned_Out_Boy,

The team and I are very pleased to read your positive feedback. We appreciate your comments and look forward to be part of your future travel plans.

Kind Regards,

Jordi Pena
General Manager

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876 - 882 of 1,922 reviews

Reviewed 26 August 2014

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels
Thank Carl S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
H6003, General Manager at ibis budget Manchester Salford Quays, responded to this reviewResponded 1 September 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 August 2014

You get what you pay for, very basic room bed, TV, shower and toilet but for the money and just having a bed for the night you can not complain, perfect hotel for Old Trafford a few mins walk from the stadium.

Stayed: August 2014, travelled as a couple
Thank AdamMorgan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this reviewResponded 25 August 2014

Dear guest,

We would to thank you for your review regarding your recent stay in our hotel.

We are happy to read that you had a pleasant time with us.

We are looking forward to seeing you again very soon for another fantastic stay at the Ibis Budget Manchester Salford Quays hotel.

Best regards,

Sergio Rojo
Reception Team

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Reviewed 22 August 2014

Stopped here for 1 night, booked at short notice, less than £30 a night, air con & free Wi-Fi.
The hotel is well situated, being right next to Salford Quays and close to a variety of bars & restaurants. There is a secure car park which is charged at £3 per night, which is great value.
The room was small and clean. You get what you pay for and the facilities are definitely basic, however if you want to stay in the same vicinity and pay £70 a night more, then there are plenty of other hotels to chose from!
The only negative for me was the bed - too hard & lumpy and I didn't really have a comfortable nights sleep.
If you can get a £29 deal for a Premier Inn or Travelodge room, then I would choose those above this chain, however for the value there's nothing wrong with this hotel.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank whukev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this reviewResponded 25 August 2014

Dear guest,

First of all, thank you very much for taking your time and sharing your comments about your recent stay in our hotel in TripAdvisor.

We are happy to read that our prices, location in the Salford Quays area and services were attractive and suitable for your needs.

In regards to the bed comfort, we do apologise if that caused you any disturbance for your sleeping and resting. We note your comments and we will deliver them to the responsible area in order to improve it in the future.

We are looking forward to seeing you again very soon at the Ibis Budget Manchester Salford Quays hotel for another pleasant stay.

Best regards,

Sergio Rojo
Reception Team

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Reviewed 22 August 2014

I wanted to go to the coronation street tour so I booked this hotel as a cheap stopover. Really pleased. Easy to find, from Manchester Piccadilly take an Eccles bound tram to Exchange Quay and you will see hotel when you get off. Tram only a fiver for all day ticket. Checked in and asked how to get to coronation street tour, turned out it was only 3 tram stops away. Helpful staff. Clean compact room. I found the bed really comfy, I like a firm mattress! Free WiFi worked fine. I felt really safe as a lone female traveller. For 32 quid including simple continental breakfast you really can't knock it. Great base for a look at MediaCity uk and shopping outlet a couple of tram stops the other way into the Quays. Wouldn't hesitate to use this chain again for solo travel.

  • Stayed: August 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank seagullfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this reviewResponded 25 August 2014

Dear guest,

Thank you very much for your positive review about your recent stay in our hotel.

We are glad to read that you enjoyed your time with us, and that our location, facilities and services matched your expectations.

We would like to see you again very soon for another pleasant stay at the Ibis Budget Manchester Salford Quays hotel.

Best regards,

Sergio Rojo
Reception Team

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Reviewed 22 August 2014

Hi,

We've been using this Hotel for nearly a year now. Some weeks we've had up to four rooms with two guys sharing and our experience has been consistently good. Please don't be put off by the "budget" name; this hotel is very good!

We are a firm of contractors who work all over Europe and indeed the rest of the world. Having stayed in Ibis budget hotels in Belgium, France and many other places we can confirm that the specification of these and layout of the rooms is fairly consistent and identical in all refitted properties, post Etap re-brand. I seriously challenge anyone to comfortably put up 4 guys in a capital city for sub £275 per week.

We use the business membership scheme which costs sub Euro 90 per annum, but has shown us the following benefits:

1) 10% discount on room fees.
2) 10% off anything purchased whilst in the Hotel (Snacks, Beers, Wines etc.)
3) Guaranteed accomodation, even during busy periods, provided you book 48hours in advance. (This has proven to be the most valuable aspect of the membership and has ensured that, if we book at the weekend, we always have rooms, even during match days at Old Trafford and other such events).

We have *never* paid more than £32 per night, even when others have reported paying up to £120 per night, subject to demand. We believe this represents fantastic value as there are no hotels in the vicinity which even have rooms when Manchester United are playing, let alone offering them at sub £32. On several occasions I've arrived late night, to join the guys and although full, I've left my bag, gone to the pub and had a phone call to say they've *created* a room, at around the same rate... Fantastic!

The Staff:

Sergio and his team including Imran, who is usually on night / early morning duty, Susie who does mornings and also the delightful Eastern European girls who form the hotel's reception team are a credit to the Hotel and the brand. Check in is always smooth and very fast, they are cheerful and very polite and last but not least, have a laugh and a joke with the guests who are more regular at the Hotel. Sergio himself has had me us all in stitches on many occasions with his dry sense of humour!

The Facilities:

Parking is available on a first come, first served basis in a secure car park shared with the Ramada. Staff always do their utmost to let us fit in our vehicles and even when the car park is showing full, will come outside and visually check if we have spotted a free space and let us in. It's best to get in the car park before 6pm and you'll usually get a space, expect for on Match days when it's every man for himself. There is a large NCP style car park opposite which is never full and is £5 per night as opposed to the £3 charged by the Ibis and still very reasonable.

The Hotel reception is modern and has tables, chairs, coffee machine (good coffee, just had one) and serves a continental style breakfast which I've yet to try, but having just gone to reception and seen the fresh breads and croissants being taken out of the oven, appears to be cooked fresh on site!

There is a wide selection of Ginsters pies, pasties and sandwiches, Pot Noodles, Porridges / Cereals etc. as well as things like tooth paste, shaving cream and shower gels available 24/7 in reception at very reasonable rates. There is a small but well stocked mini bar with a selection of beers, wines in glass sized bottles, waters, spirit & mixer cans also available 24 hours. You are free to use the microwave also provided for food purchased in the hotel, or bought at one of the Express Supermarkets within walking distance. We have on occasion bought a takeaway in for the lads and the staff have been more than happy to let us sit in reception using the hotel's plates and cutlery to eat as a group.

I would personally like to see a couple of sofas and coffee tables, which would encourage me to work in the hotel reception of an evening, rather than spend my night at the pub opposite!

The Rooms:

The rooms are always spotlessly clean, with a small WC, (I don't know how much time the negative reviewers actually spend on the can, or why it matters that you can touch both walls of it with your shoulders, but I've found it fine) a shower which is one of the most powerful and best I've had in ANY Hotel, a small desk and seat, a TV, several touch button lighting levels which are accessible from the bed also. Housekeeping always provide fresh towels every day, make the bed and change it every 2 (I think) days. The Air Conditioning in the room is perfect if you want to close the window and sleep in the cool. If you *must* have the window open, you may wish to ask to sleep at the rear of the hotel, as the traffic may keep you awake in the early hours between 5-7am. I've regularly slept all night even as a light sleeper, with the window open. The beds on the lower floors seem to be slightly more comfortable than the upper floors, which in my opinion is the only thing about this place which makes deserves the name *budget*, as everything else is 5 star!

Location:

Easy to find, and it doesn't take a genius to work out you have to turn right at the lights just after the Hotel, then follow your nose. Perhaps for the benefit of less sensible guests a couple of laminated signs on the lamp posts directing them to the car park? There are a couple of restaurants, a pub and a particularly good takeaway called Aadams which serves Indian, Chinese, Italian, as well as burgers and kebabs, next door but one. You are also welcome in the Ramada Hotel's bar, also next door. There is a tram station opposite the pub and you can be in town within 10 minutes, at the Lowry or anywhere else which takes your fancy, without hassle.

To sum up:

Friendly and polite staff, immaculately clean rooms and dining area, snacks, drinks and everything local to you. sub £30 a night if you book in advance and the best value Hotel offering anywhere.

Budget needn't mean service or cleanliness is sacrificed - Sergio and his team are proof. A job very well done guys and girls!

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
3  Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this reviewResponded 25 August 2014

Dear guest,

Thank you so much for your more than positive review about our hotel in TripAdvisor.

At the Ibis Budget Manchester Salford Quays hotel, all our teams and departments work very hard to provide the maximum quality on the stays of our guests. It is comments like yours which make us proud of our work and encourage us to continue improving our services and standards for the future.

On behalf of all the Reception Staff members, Management team, Maintenance and Housekeeping departments, once again, thank you very much for your words. We are thrilled by them.

We are looking forward to seeing you again with us.

Best regards,

Sergio Rojo
Reception Team

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Reviewed 20 August 2014

We paid for basic and boy did we egg what we paid for. Room was clean, shower good, but no frills, no tea/coffee, no hair dryer, awful breakfast facilities. Good location for quays though and staff friendly.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank shazcoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H6003, RECEPTION TEAM at ibis budget Manchester Salford Quays, responded to this reviewResponded 24 August 2014

Dear guest,

We would like to thank you for taking your time and sharing your comments about your recent stay at the Ibis Budget Manchester Salford Quays hotel in TripAdvisor.

We are glad to read that our location and staff met your expectations, as well as the room facilities.

In regards to the breakfast display, we are sorry to read that it was not attractive to you. For future stays in case of being more interested in a British breakfast, the restaurants on the other side of the road (The Matchstick Man and Frankie & Benny's) offer a very attractive British breakfast from very early in the morning.

Best regards,

Sergio Rojo
Reception Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis budget Manchester Salford Quays

Address: 19 Trafford Road, Salford M5 3AW, England (Formerly Etap Hotel Manchester Salford Quays)
Phone Number:
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 20 Hotels in Salford
Price Range: £32 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis budget Manchester Salford Quays 2*
Number of rooms: 210
Official Description (provided by the hotel):
ibis budget Manchester Salford Quays is situated in close proximity to central Manchester by either car or public transport. The hotel is 100% non-smoking and all 210 bedrooms are en-suite with central air-control system and a flat screen TV. Enjoy the large selection of drinks and snacks available 24/7 from our grab & go section, displayed in our modern and welcoming public areas. Free WIFI throughout. A great continental buffet breakfast is served daily. IMPORTANT: Extremely limited amount of outdoor parking is available and chargeable at £7 per night - Please contact the hotel directly for additional information on car parking. ... more   less 
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Also Known As:
Etap Manchester
Ibis Budget Manchester Salford Quays Greater Manchester

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