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“Premiership 2014 hotel”

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Holiday Inn Express Manchester - Salford Quays
Ranked #8 of 20 Hotels in Salford
Certificate of Excellence
Weston-super-Mare, United Kingdom
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Premiership 2014 hotel”
Reviewed 15 May 2014

Stayed in a Holiday Inn Express in Portsmouth and said never again! What a surprise at Salford Quays, efficient, friendly staff and immaculate cleanliness throughout all areas of the hotel. Only one minor complaint, breakfast was ok but the quality of ingredients could have been far superior at little extra cost. Set me up for the trip back to London but felt let the hotel down as it was impressive on every other level. Thank you and City still smiling and could be for a long time yet!

Room Tip: Thankfully on the first floor so no view of Old Trafford! A must for all Blues.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 17 May 2014
Dear Guest,

Im pleased you decided to try Holiday Inn Express after not such a pleasant experience at another property and hopefully after staying with us you will use us again!

Im sorry to hear you weren’t completely satisfied with the breakfast. We are always looking to improve in all aspects of the Hotel including the breakfast.

Best Regards,

Tom
Deputy General Manager
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1,025 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (231)
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English first
London, United Kingdom
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 9 May 2014

A wonderful location on the classy Saford Quays. A short walk to the shopping outlet, cinema, restauarants and bars, as well as Old Trafford. Clean, but basic. Breakfast is tasty, but again rather basic. Friendly staff and excellent parking facilities. Have already stayed twice.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Honest-John1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 15 May 2014
Dear Guest,

Thank you for taking the time to leave your wonderful review of our hotel. I’m pleased you have enjoyed your stays with us and hopefully will enjoy the next one even more!

Kind Regards,

Tom
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 May 2014

I stayed in this hotel recently to watch a home game at Old trafford. The hotel is basic but is very comfortable considering the price was only £167 for 2 nights B&B. The rooms are clean, bed is comfortable and the breakfast , although basic is ample. The staff are very helpful and polite and made check in easy even though i was early to check in. The hotel is situated within easy walking distance of Manchester Uniteds ground which is across the footbridge over the famous Manchester dhip canal. It is also very close to Media City, home of BBC and ITV studios, The Lowry Theatre and also the Lowry shopping centre. Transport from Piccadilly station to the hotel is just a matter of getting on one of the trams and Salford Quays stop is approximately 150=200 mtrs from the hotel. I have stayed at the hotel on 2 occasions now and have no problem in recommending it.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jonjosar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 15 May 2014
Dear Guest,

Thank you for taking the time to review our hotel. I’m pleased you enjoyed your stays and you were happy with the price. Every rate at Holiday Inn Express is inclusive of a Continental breakfast (with 3 hot items) and Wi-Fi.

I hope to see you again at the start of the new football season.

Kind Regards,

Tom
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 May 2014

As I often travel alone safety is important to me and I am pleased to report I felt safe and welcome here.

Its no frills but has an on site bar, accepts deliveries from local takeaways (and even has a stock of menus !) as well as a 'tuck shop'.

Rooms are clean, spacious and have the facilities you need for a comfortable stay.

Check in and out was simple and efficient

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 6 May 2014
Dear Guest,

Thank you very much for your review.

I am pleased to read that you not only found our hotel to be good value, but you also found the hotel to be safe and clean.

We are in a fantastic location, being tucked away in Salford Quays and yet only being minutes away from the city centre.

I do hope that if you return to Manchester, we are able to accomodate you once more.

Many Thanks

David
General Manager
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Silecroft, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 May 2014

We had a family room with sofa bed, glad I wasn't sleeping on it, kids didn't seem to mind though, it made the room really tight. When it was put away for space to move around we found carpet had never seen a Hoover and the obvious balls of tin foil? Had been left too. Don't know why but only one plug? This was on the floor behind the sofa bed, This is not good with a family hair dryers, phones, etc the lighting is always bad in these rooms too. Breakfast is basic / bad and hotel is run on little staff .

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pavenan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 6 May 2014
Dear Guest

Thank you for sharing with us your feedback regarding your recent stay with us.

I would like to thank you for the points you have raised, as some of this issues you have highlighted show that we failed to meet our usually high standards during your stay and I will personally speak with the depatments in question to ensure that we learn from this and move forward.

Many Thanks

David
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 26 April 2014 via mobile

Had a fantastic time here with friends we were attending a concert at the Lowry which is a stones throw just along the canal lovely clean rooms and a very nice bar but my only negative it is a bit pricey on a glass of wine

Stayed January 2014
Helpful?
2 Thank Dutronomy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 28 April 2014
Dear Guest

Thank you very much for reviewing your recent stay with us.

It is always a pleasure to read when guests have an enjoyable stay with us, and I am pleased that you found our location to be ideal for you and your friends.

I do hope that should you return to the Manchester area, you do not hesitate in staying with us again.

Many Thanks

David
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 April 2014

Needed a hotel in a relatively central Manchester location that was clean and quiet. The hotel delivered on all of those requirements. We were in room 201 and the room was clean and ok. The double bed a bit on the small side but other than that the room was perfectly adequate for the price paid. Breakfast was included and was adequate. Reception staff were friendly and helpful. The only issue we had was the maid leaving our door unlocked, luckily nothing was stolen.

Due to the last issue I would think carefully about returning there.

Room Tip: We were in 201 in the corner and people were on the quays quite early, for us it wasn't an issue...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank simmo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Salford, General Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 24 April 2014
Dear Guest

Thank you for your review and for sharing with us your feedback from your recent stay.

I am pleased that you found our hotel to be clean and quiet. We are very lucky to be in such a peaceful setting considering our proximaty to the city centre and Old Trafford.

Having read your review I would also like to assure you that I have personally spoken with the Housekeeping team to reiterate our security policy to ensure that this does not happen again.

I do hope that should you return you would look to stay with us again.

Many Thanks

David
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Manchester - Salford Quays

Property: Holiday Inn Express Manchester - Salford Quays
Address: Waterfront Quay | Salford Quays, Salford M50 3XW, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Salford
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Manchester - Salford Quays 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Manchester Salford Quays hotel. This Manchester hotel is located in thriving Salford Quays, surrounded by the water & history of the Manchester Ship Canal & within 1 mile of Manchester United Football Club (Old Trafford), the Lowry Theatre & the Imperial War Museum. This superb location ensures that Holiday Inn Express Manchester Salford Quays is the perfect choice whether travelling on business or pleasure. Manchester city centre is easily accessible and offers a wealth of entertainment venues and shopping including the MEN Arena and Printworks. Our hotel in Manchester is designed to provide consistent value for money & our rates are inclusive of free continental and hot breakfast which is served in the comfort of our Great Room lounge where you can also enjoy free WiFi. In addition, guests also benefit from secure car parking (local charge applies £4.00 per night/per car). Our newly refurbished, air conditioned guestrooms can accommodate up to 2 adults & 2 children & feature en suite power shower, satellite TV, free Wi-Fi, & tea/coffee facilities. Additional facilities include a fully licensed bar, meeting facilities & a 24-hour reception. Wi-Fi is free. ... more   less 
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Also Known As:
Holiday Inn Express Manchester - Salford Quays Hotel Manchester
Holiday Inn Manchester
Holiday Inn Express Manchester - Salford Quays Greater Manchester

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