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“Generous 4 star”

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Holiday Inn Express Manchester - Salford Quays
Ranked #8 of 20 Hotels in Salford
Certificate of Excellence
Vancouver, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Generous 4 star”
Reviewed 3 July 2014

The hotel is simple, friendly and comfortable in every way...except for incredibly uncomfortable beds. I mentioned the beds at check out and it seemed obvious from the reaction of the very friendly staff person that I was not the first person to mention this. If we were staying any longer than our two nights we would have had to go somewhere else. The hotel is in easy walking distance of shopping and Old Trafford Stadium.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chloe20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 4 July 2014
Dear Guest,

Thank you for your comments on your recent stay at Holiday Inn Express Manchester Salford Quays. I’m sorry to hear about the beds not being to your liking. We take all feedback on board and will look into this further.

Hopefully if you stay with us again they will be more to your liking.

Thanks again,

Tom
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (233)
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English first
Bristol, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

Spent two nights here to see Robbie Williams in concert at the arena. Friendly staff at the check in. Rooms clean and had all that you need nice view from the windows over looking the canal. Breakfast had a good selection to choice from and plenty of clean tables as the staff where always there clean and topping up the food. Plenty of free tea/coffee in the room. Near for the tram and a few brand restaurants with in walking. The only down side is the pay for parking but it is half price if you are a club point member. Tom and darrell where two very helpful members of staff. We would use again and are rebooking for octber half term.

Room Tip: near to the trams but they finish about 22.00hrs
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 4 July 2014
Thank you for taking the time to leave your wonderful comments on our Hotel.
At Holiday Inn Express Manchester Salford Quays are number aim is our guests have an enjoyable stay leave happy, I'm glad you did!
I look forward to seeing you again on your next trip to Manchester.

Kind Regards,

Tom
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prestatyn, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 June 2014

Spent 2 nights/3 days attending a wedding at Lowry Theatre. Nothing too much trouble for the staff and we got everything we asked for. Tobi excellent. Breakfast had plenty to offer, even for the fussy eater and always sufficient stock. Room very clean and tidy. Tea/coffee stock up in Reception area really handy too. Would definitely recommend. All staff were friendly and approachable too. I did say thanks when we left, but happy to say it again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jane h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 1 July 2014
Dear Jane H,

Thank you for taking the time to say ‘thanks’ again! Im really pleased you had a lovely stay. At Holiday Inn Express we want all guests to enjoy their time here, I’m pleased we did our job on your visit. I will pass your kind comments onto Toby.
I look forward to seeing you on your next trip to Manchester

Kind Regards,

Tom
Deputy General Manager
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San Francisco
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 June 2014 via mobile

Good value for money, nice clean hotel, breakfast is standard DIY but always hot etc, location is very good, nice and quiet but some nice restaurants nearby. I can recommend Lime just around the corner. Stay here for business trips and the staff are always friendly and nothing is to much trouble

Stayed November 2013, travelled on business
Helpful?
Thank Cheryl1264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 1 July 2014
Thank you for your comments, I'm pleased you had an enjoyable stay and took full advantage of our fantastic location with the various restaurants nearby including the Lime bar that you mentioned. Don’t forget Manchester City Centre only a short tram ride away so you're spoilt for choice!

Thanks again,

Tom
Deputy General Manager
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Leeds, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2014 via mobile

Stayed here not long ago for 3nights, it is amazing, friendly staff, not old fashioned, car park at rear which every hotel does not have and is annoying, also great great wifi signal what everyone needs in a hotel. will defiantly come back again if i am in Manchester again with work. ThankYou!!!!

Stayed May 2014, travelled on business
Helpful?
Thank Safa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 29 June 2014
Dear Safa S,

Thank you for your lovely comments, I'm pleased you enjoyed your stay across all aspects of the Hotel. At Holiday Inn Express we know how important Wi-Fi is to our guests which is why it is FREE everywhere!

Its great to hear you will return and hopefully will be leaving your next review with that 4th or 5th star!

Kind Regards,

Tom
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 June 2014

Extra special customer service from the staff on reception at Holiday Inn. We were there for a fairly heavy conference, with a 5 hour drive before and afterwards but the staff here put a smile on our faces. Free parking, close enough to the conference at the cricket ground, lovely spacious room, very comfortable bed and pillows, reasonable shower, good aircon/heat control, had a good nights sleep. Free Wifi only lasts for half an hour per day, but better than nothing. Good breakfast, no complaints, 10/10.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 25 June 2014
Thank you for leaving such wonderful comments on your recent stay with us.
I hope you enjoy your next stay just as much!

Best Regards,

Tom
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 June 2014

We stayed here for two nights, our room was quite small for three of us but perfectly adequate for our needs. There are tea and coffee making facilities in the room and free wi-fi. The hotel is in a great location, by the water, and there is a tram stop close by if you want to go to the centre of Manchester or you can walk to Media City where there is a choice of bars and restaurants. The hotel staff were very helpful and friendly. There is hotel parking which cost £3 per night. The free breakfast was good with scrambled eggs, beans, sausages, toast, croissant's etc. I would recommend this hotel and would stay again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bethsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford Quays, responded to this review, 24 June 2014
Dear Guest

Thank you for your wonderful comments. At Holiday Inn Express Manchester Salford Quays we work hard to ensure that all of our guests have an enjoyable and memorable stay. I'm pleased that we succeeded on your recent visit and I'm hopeful we will again!

Kind Regards,

Tom
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Manchester - Salford Quays

Property: Holiday Inn Express Manchester - Salford Quays
Address: Waterfront Quay | Salford Quays, Salford M50 3XW, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #8 of 20 Hotels in Salford
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Manchester - Salford Quays 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Manchester Salford Quays hotel. This Manchester hotel is located in thriving Salford Quays, surrounded by the water & history of the Manchester Ship Canal & within 1 mile of Manchester United Football Club (Old Trafford), the Lowry Theatre & the Imperial War Museum. This superb location ensures that Holiday Inn Express Manchester Salford Quays is the perfect choice whether travelling on business or pleasure. Manchester city centre is easily accessible and offers a wealth of entertainment venues and shopping including the MEN Arena and Printworks. Our hotel in Manchester is designed to provide consistent value for money & our rates are inclusive of free continental and hot breakfast which is served in the comfort of our Great Room lounge where you can also enjoy free WiFi. In addition, guests also benefit from secure car parking (local charge applies £4.00 per night/per car). Our newly refurbished, air conditioned guestrooms can accommodate up to 2 adults & 2 children & feature en suite power shower, satellite TV, free Wi-Fi, & tea/coffee facilities. Additional facilities include a fully licensed bar, meeting facilities & a 24-hour reception. Wi-Fi is free. ... more   less 
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Also Known As:
Holiday Inn Express Manchester - Salford Quays Hotel Manchester
Holiday Inn Manchester
Holiday Inn Express Manchester - Salford Quays Greater Manchester

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