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Copthorne Hotel Manchester
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Savings alert! 16% below average rates

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Reviews (1,707)
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All reviewsbit datedexchange quaycity centretram stopmedia citycentral manchesterfull englishlowry theatrestayed here for one nightquaysclippercanal
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28 - 33 of 1,707 reviews
Reviewed 3 weeks ago via mobile

Room was good top floor very quick check in free car parking 4min walk to the tram 10min to centre of town staff were very good nothing was to much trouble especially Lynn who worked on the bar she's really great member of staff and a credit to the hotel back next Saturday

Stayed: May 2018, travelled as a couple
1  Thank MICKLEEDS247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean L, Front Office Manager at Copthorne Hotel Manchester, responded to this reviewResponded 4 days ago


Thank you so much for taking the time to review your recent stay with us.
I am pleased to read that the team provided you with a great service and to hear that Lynn looked after you.
I am pleased to share your kind words onto our team.
Once again thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

recently stayed here for football absolutely lovely location close to lowry and trafford centre ,old trafford and salford keys, not bad room needs a little updating but for money ok quality, braekfast good assortment but slightly lower quality goods this need improving.

Stayed: May 2018
Thank Riverhayes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean L, Front Office Manager at Copthorne Hotel Manchester, responded to this reviewResponded 4 days ago

Thank you so much for taking the time to review your recent stay with us.
I am pleased to read that you enjoy your recent stay and that you found the location ideal.
I have shared your feedback with the Food and Beverage team members regarding breakfast.
I do hope we can look forward to welcoming you back to Copthorne Hotel when your travel next bring you to Manchester.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The standard room was very basic with old fashioned shabby furniture....probably 1970s side board.
The television kept switching off every few seconds. Staff at reception didn't know whether the Manchester marathon would affect the trams on the Sunday morning so had to leave the hotel earlier than I wanted to get my train back to London.

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MillenniumHotels.com
Thank Joyce W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean L, Front Office Manager at Copthorne Hotel Manchester, responded to this reviewResponded 4 days ago

Thank you for taking the time to provide us with your feedback.
We are in the process of refurbishment and hoping to get all our room furniture changed.
With regards to your comments on the television issue ,we have a team on duty 24 hours a day to assist you with any issues that may arise, if you return to the hotel in the future and encounter any problems, please do let us know and we will look to put the matter right.
I will ensure your feedback is passed to the reception team members so we can focus our efforts on meeting our guests needs.
I hope to have the opportunity of welcoming back in the future and restore your faith in our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Ideally situated on Salford Quays close to the tram station with easy access to the city centre. Hotel is nice, room was lovely nice and big with a view of the river. Did not have any issues and had a relaxing time

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean L, Front Office Manager at Copthorne Hotel Manchester, responded to this reviewResponded 4 days ago

Thank you for your review.
It is great to read that you enjoyed your recent stay with us.
Thank you for the feedback in regards to the facilities and we look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018 via mobile

Normally of a high standard this Copthorne hotel has seen better days. Entrance, reception and bar are all ok but on leaving the lift on the way to my room there was a strong musty odour. The room itself is a reasonable size but it’s very tired. Old but clean bathroom, but the main room has stained carpet, marked and scuffed walls and furniture that really needs re-varnishing or replacing.
Overall, adequate but needs a bit of TLC.

Stayed: May 2018, travelled on business
Thank drewbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clare P, Guest Relations Manager at Copthorne Hotel Manchester, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to review your stay with us. I am sorry to hear that your stay fell below expectations and I hope that you do return to the hotel in the future. If you would like to contact us when you have booked we can ensure we look after you

I do hope we will see you again soon

With thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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