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Reviewed 1 week ago via mobile

Still one of the best hotels i know. I love staying here. The team are so friendly and welcoming. The rooms are very comfortable and quiet, with every amenity ( though I would like a Nespresso machine please!!). Lovely fluffy towels and bathrobes.

We enjoyed a great meal in the restaurant where the servers were so attentive but not intrusive. Would certainly recommend it.

The only downside were some guests who felt the need to shout down the corridor at midnight. And some very noisy ladies in the bar on a quiet Sunday evening who forced us out and we took our drinks upstairs. We complained to the bar staff on the night, who agreed they were beyond noisy but brought them more drinks. hopefully the bar manager has acted on the feedback.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank 10Orchard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasonorton, Guest Services Director at The Lowry Hotel, responded to this reviewResponded 1 week ago

Dear 10Orchard,

Thanks for your recent trip advisor review. It was good to read your positive comments about the service and attention you received during your recent break at the Hotel. We are thrilled that you enjoyed your stay and I will be sure to follow up with our Food & Beverage manager on your feedback!

We look forward to welcoming you back again in the very near future.

Kind Regards

Jason Orton
Guest Services Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

We booked afternoon tea for our best friends 40th birthday and I cannot recommend it enough. The hotel is lovely, the service was outstanding and the food delicious. The waiters and waitress could not do enough for us and really made us feel welcome.
Highly recommend!

Date of stay: March 2019
Trip type: Travelled with friends
Thank Raaaach78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasonorton, Guest Services Director at The Lowry Hotel, responded to this reviewResponded 1 week ago

Dear Raaaach78,

Thank you for your recent trip advisor review. It was good to read about your comments about our team who made you feel very welcome during your visit. I will make sure Chef gets your feedback on the food.

Raaaach78 we look forward to welcoming you back again very soon!

Kind Regards

Jason Orton
Guest Services Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I have visited this hotel 3 times during work trips and have found every stay just as luxurious as the first. The hotel itself is beautiful, it’s immaculately decorated and has outstanding artwork dotted throughout. The bar is lovely too, the food is delicious and the prices aren’t steep either. The room service was brilliant too. The rooms are modern, clean and the beds are very comfy! When I re-visit Manchester this will be where I stay

Date of stay: April 2018
Trip type: Travelled on business
Thank PaigeLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasonorton, Guest Services Director at The Lowry Hotel, responded to this reviewResponded 1 week ago

Dear PaigeLG,

Thanks for your recent trip advisor review. We are pleased that you enjoyed our modern and comfortable accommodation and that you enjoyed our room service and the attentive service from our team. We thank you for your kind endorsement of the Hotel as your place to stay whilst you are visiting Manchester.
We look forward to being of service in the months and years ahead

Kind Regards

Jason Orton
Guest Services Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We’ve stayed here a few times and loved the hotel but I’d never considered Sunday lunch.
After receiving a voucher as a birthday gift we drove the one and a half hours and were not disappointed.
Both the starters were gorgeous, I had the roast which was lovely but my husband said his salmon and crayfish risotto was one of the nicest meals he’d had in ages.
The lady on the piano was excellent.
The only reason I’ve given 4 stars rather than 5 was the unfriendly American lady greeting guests on arrival. The rest of the staff were excellent.

Date of stay: March 2019
Thank Holly057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasonorton, Guest Services Director at The Lowry Hotel, responded to this reviewResponded 1 week ago

Dear Holly057,

Thanks for your recent trip advisor review. It was good to read your positive comments about the service and attention you received during your recent Sunday lunch at the Hotel. We are thrilled that you enjoyed your meal and found our team to be very welcoming.

We look forward to welcoming you back again in the very near future

Kind Regards

Jason Orton
Guest Services Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Following a late arrival after a 4 hour car drive, we received a warm welcome, taking our bags straight away and ensuring a very easy ‘checkin’. The visit to the bar was well worth it, George, our waiter, looked after us really well, so thank you George and we will be back.

Date of stay: March 2019
Trip type: Travelled with family
Thank anniearscott51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jasonorton, Guest Services Director at The Lowry Hotel, responded to this reviewResponded 2 weeks ago

Dear Anniescott51,

Thank you for your recent trip advisor review. It was good to read about your comments about our team who made you feel very welcome during your stay. We look forward to welcoming you back again very soon

Kind Regards

Jason Orton
Guest Services Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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