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“Family trip” 5 of 5 bubbles
Review of Premier Inn Manchester Salford Quays Hotel

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Premier Inn Manchester Salford Quays Hotel
Ranked #2 of 20 Hotels in Salford
Certificate of Excellence
Buckinghamshire, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Family trip”
5 of 5 bubbles Reviewed 21 April 2013 via mobile

We came up to Manchester so my youngest daughter could go to a concert. We had a very enjoyable stay and wished we had arranged to stay for longer. We had three rooms, all of which were very comfortable and spotlessly clean. The reception and housekeeping staff we met were also a credit to the company. We ate dinner and breakfast at the Beefeater next door and both meals were delicious. Again the staff were polite and helpful and gave the impression they were enjoying their work. We have no hesitation in recommending this hotel (and restaurant). The Salford Quays are is a great place to stay, particularly if the weather is good because there are plenty of opportunities for walks. The tram system makes it easy to get into Central Manchester. If you are first time visitors (as we were), make sure you check out the different types of tickets available as day/weekend tickets are good value.

Stayed April 2013, travelled with family
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 22 April 2013
Dear Julie C,

Thank you for your kind review of Premier Inn Salford Quays. As you say the staff here enjoy their work and delivering the highest standard of service, I am pleased you experienced this throughout your stay and hope to welcome you back through our doors again. I will pass on your wonderful comments about staff to the team as it always bolsters confidence and morale to receive such lovely comments.

Thank you again for your delightful review.

Kindest Regards

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,304 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
basingstoke
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 21 April 2013

We stayed here for two nights. Friendly check in staff. Very clean rooms and very modern I love the new tvs the premier inn's are now getting, rooms were very big and had lovely comfy beds. 15min walk to old Trafford. 10min drive to the Trafford centre. Free parking. Will be staying here again if we are visiting manchester for football. Tram is a two min walk away from the hotel. 10mins on the tram to print works. We didn't eat in the restaurant but did go in there on the Saturday night for a few drinks, nice pub.

Room Tip: Ask for a room high up looking out to the quays.
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  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 22 April 2013
Dear Louise T,

Thank you for your time in writing such a lovely review of our Premier Inn Salford Quays. I am delighted that you enjoyed your stay with us here and found our position on The Quays ideal, we are very close to all the local ammenities and just a short distance from Manchester and The Trafford Centre as you say. We are also a very popular choice for football so it will be lovely to welcome you back again soon.

Warm Regards,

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 17 April 2013

Ideal location for the Lowry Centre, which is only 2 minutes walk away and the start of the Manchester Ship Canal Cruise to Liverpool on Mersey Ferries. Lovely walk around the Quays area and hotel was comfortable.


  • Stayed April 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ann Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 22 April 2013
Dear Ann Y,

Thank you for taking the time to review your stay with us at Premier Inn Salford Quays. As you pointed out, we have a fantastic position here on The Quays close to all the local attractions with plenty to do. The Mersey Ferries journey has been very popular amongst our guests as we are only a five minute walk from where the boat stops, it is lovely that you had a pleasant stay and we do hope to welcome you back again.

Thank you once again,

Kind Regards,

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 17 April 2013

Managed to get a deal and well worth it. Rooms recently refurbished, comfy bed and helpful, courteous staff. Lovely location on the quays very handy for The Lowry and Imperial War Museum. City centre a short ride on the tram.

Room Tip: ask for a room facing the water
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 22 April 2013
Dear Diane P,

I am thrilled with your warm 5* review of our Premier Inn Salford Quays. It is great that you utilised our Premier Saver rate and got a good deal and enjoyed our superb position on The Quays.

Thank you for taking the time to give us your feedback, we hope to welcome you through our doors again soon.

Kind Regards,

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taunton, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 April 2013

Upon arrival at the hotel we were astounded at the fabulous location, once we were greeted by very friendly reception staff we went up to our room and wow was the only word that came from our mouths, the room was huge for what you usually expect from a premier inn, it had a double bed relatively close to the wall, enough room to walk between the bed and wall to get to the bedside cabinet of course but this was great because it made the room look bigger and more space to get changed etc. The view from the room was amazing, a brilliant view across the quays and could even see Old Trafford in the distance :) (the reason we came to manchester). Dinner in the beefeater was lovely too, very quiet at about 7.30pm on a thursday night which was lovely, the food was hot and really cheap-unlimited chips! and the service was very tentative too. I probably had one of the best nights sleep ever in a hotel here as the bed was incredibly comfy. Breakfast the next morning was also served in the beefeater restaurant and was a buffet, hot and cold, even though breakfast finished at 10.30 and we arrived at 10 the restaurant was relatively empty and the food was still really hot, tasted and looked fresh and was plentiful. I can honestly say this is the best premier inn i have ever stayed in purely based on the size of the room for £25(easter break deal) the decor, comfort, service and fantastic views. i would definately stay here again and would recommend 500%. stay here!

  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmmaW442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 22 April 2013
Dear EmmaW442,

Our team are blown away with your fantastic recommendation, we couldn't have asked for better feed back and would like to take the time to thank you sincerely for your wonderful review. It is so nice to receive such kind comments and it indicates our team of dedicated staff are working hard to ensure your stay is the best it possibly can be. We are delighted you had a lovely stay and do hope to see you again soon in the future so we can deliver the same great standard of service.

Kindest Regards,

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Braintree, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 10 April 2013

Ample parking & good standard were our priorities- this ticked all the boxes!. Considering it is "budget" brand it is top notch - clean, warm & friendly staff, great brekkie and 2 mins to tram stop.....

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JoH278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 11 April 2013
Dear JoH278,

The team here are delighted with your fantastic comments. Our wonderful housekeeping team keep the rooms lovely and clean to impress guests such as yourself and they do a very good job I am sure you agree. It is great to hear you recieved top class service and the hotel ticked all the boxes you required, we hope to welcome you back in the same Premier style soon!

Warm Regards,

Daljet Singh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 9 April 2013

Stayed here for two nights on the way back from a trip to Scotland. Very well placed for central Manchester - the tram ride took 10-15 mins. Also really close to Trafford Centre, we drove there so can't comment on public transport.

The room was freshly decorated therefore very clean and tidy. Huge double bed (very high up!!) and single bed each for the kids. Good sized room. The only down side was there was a lot of noise from above us - every step taken in the room above seemed to reverberate around our room, and it seemed there were kids jumping off the bed as the noise was quite loud at one point! But it didn't affect our sleep quality.

The breakfast was good, as it usually is in Premier Inns, the only thing I'd say is that if you want the fresh porridge or the specially cooked eggs (if you don't want the standard scrambled), you need to order this as soon as you sit down as I ended up having finished my cooked breakfast before my egg arrived! I allowed for this on day 2 by requesting my egg as soon as I sat down. Guess it depends how busy they are.

Our room overlooked the quays, great view, walking distance to the outlet village and Pizza Express which we used one evening.

Would stay there again, no complaints.

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lindyloo1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, General Manager at Premier Inn Manchester Salford Quays Hotel, responded to this review, 11 April 2013
Dear 'lindyloo1970',

I would like to express our gratitude for your kind comments on our Premier Inn, Salford Quays. It is lovely to know you intend to stay with us again and enjoyed your two nights. I am sorry to hear of the issues you experienced with noise, reception are on hand to deal with these issues 24 hours a day and are contactable from the phone in your room, if you do have any issues in future please don't hesitate to contact a member of staff, they are trained to quickly and efficiently deal with noise and other complaints. I will also raise the concerns over breakfast with the restaurant team. Please be assured your issues will be looked into seriously and if there are steps to be taken to put them right we certainly will take them. Reviews such as yours are important to us as we strive to continually improve our service, which is only possible with our guests honest feedback.

Thank you again for your review, we look forward to welcoming you back again soon.

Kind Regards,

Daljet Singh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester Salford Quays Hotel

Property: Premier Inn Manchester Salford Quays Hotel
Address: 11 The Quays | Salford Quays, Salford M50 3SQ, England
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Salford
#5 Romantic Hotel in Salford
#5 Business Hotel in Salford
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester Salford Quays Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
A waterside spot in the heart of MediaCityUK, walking distance from the BBC, ITV and The Lowry ... more   less 
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Also Known As:
Premier Inn Manchester (Salford Quays) Hotel Salford
Premier Inn Salford
Premier Inn Manchester Salford Quays Hotel Greater Manchester

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