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“Better than expected - lovely!”

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Premier Inn Manchester Salford Quays Hotel
Ranked #3 of 20 Hotels in Salford
Certificate of Excellence
Reviewed 26 August 2014

I wasnt expecting much, these chains have a certain reputation they cant seem to shake.

However - expect the unexpected here, this hotel is brill! Free Parking and a large room with a brilliant view of the Quay, what more could you ask? Spotlessly clean, Friendly staff. Hot showers. Fluffy towels. Hard and soft pillows to choose from. Dark and quiet at night. Air con. Fantastic breakfast (taken in the beefeater next door)

We had an initial problem when checking in, there was no reference to our booking on the premier inn computer system (booking agents fault, not premier inns) We were immediately offered a room for the same price we'd booked at (should have been more expensive) Couldn't fault the customer service.

Room Tip: Ask for a view of the quay, one side overlooks the quay, one side overlooks the car park - we watche...
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  • Stayed: August 2014, travelled as a couple
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Thank ladybiker2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 27 August 2014

Dear ladybiker2012,

I would like to thank you very much for your wonderful review on the Salford Quays Premier Inn. I am delighted that your stay exceeded your expectations and that we were able to make your stay so enjoyable.

Our house keeping and reception staff, who indeed work very hard to ensure guests have a very comfortable stay, will be also be thrilled to hear such positive comments.
The Beefeater restaurant staff next door will also be very happy to know you had a lovely breakfast.

Thank you very much for review once again we hope to see you soon!

Kind Regards
Karl Ryan

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860 - 866 of 1,459 reviews

Reviewed 26 August 2014

not the best premier inn ive stayed in

breakfast wasn't good quality... cheap nasty crumpets and croissants

rooms are old and in need of refurb

carpets are dirty in the hallways and need replacing

restaurant wasn't cleaned properly and wasn't great

  • Stayed: August 2014, travelled as a couple
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1  Thank craigmmorq4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Stayed here with my family for a three day convention in the city centre. The room was airy and comfortable and every member of staff we came across was eager to make our stay enjoyable.Would highly recommend for visiting manchester.

Room Tip: We had a room with a lovely view over the waterfront.
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  • Stayed: August 2014, travelled with family
    • Value
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Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 27 August 2014

Dear Lisa T,

Thank you for your lovely feedback on the Premier Inn Salford Quays and recommending us as good a place to stay within Manchester. I am very pleased to hear that the service of our staff met your expectations, they are indeed a credit to the hotel and I shall pass on your comments to them.

Thank you once again and I hope to welcome you back again very soon.

Kind Regards,
Karl Ryan

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Reviewed 23 August 2014

We booked one night at this Premier Inn as we were attending a TV show recording at Media City. Premier Inns provide a good quality service at reasonable cost. This hotel is relatively newly built and in a lovely position in the very upmarket Salford Quays area. It is about 10 minutes easy walk along the waterfront to the Lowry, the Imperial War Museum North, a pleasant shopping mall and Media City.
We were greeted in arrival by 2 very friendly, chatty and helpful receptionists who immediately helped us orientate ourselves to the area. The room was spacious and comfortable and although we looked over the car park it was not noisy. The rooms on the other side however had a nicer outlook over Salford Quays.
Breakfast was next door in the Beefeater Inn and was of good quality, with a self service continental buffet and a freshly cooked "eat as much as you like" full English breakfast. We did notice that, as often with "eat as much as you like" meals, a lot of people were taking a lot of food and then leaving it, resulting in a lot of waste. The staff at the Beefeater again were very pleasant and helpful. We could not help comparing the friendliness and positive attitude of the hotel and restaurant staff in the North of England with the less amenable staff we've encountered in the South, especially in London. We would definitely return to the hotel, perhaps to spend more time in the museums in the area.

  • Stayed: August 2014, travelled as a couple
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Thank bosswoman16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 27 August 2014

Dear bosswoman16,

Thank you very much for taking your time out to give such wonderful feedback on the Premier Inn here in Salford Quays. I am thrilled to hear you enjoyed your stay and found our receptionists on welcome both friendly and helpful, they will be more than delighted to hear your positive comments along with next doors Beefeater Restaurant Staff.

The next time you visit do not hesitate to request a quay side view to make your stay that extra bit special. We look forward to welcoming you back soon!

Kind Regards,
Karl Ryan

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Reviewed 22 August 2014

An excellent stay due to super room and great staff including breakfast next door. It proved to be a very convenient base for a wonderful viewing of War Horse - just 10 minutes walk away. Also close to the shops and Lowry Gallery

  • Stayed: August 2014, travelled as a couple
    • Value
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Thank COLIN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 27 August 2014

Dear COLIN M,

Thank you for your very warm comments on the Premier Inn Salford Quays and I hope you enjoyed your evening at the Lowry for the War Horse. I am very pleased to hear that your welcome and your room were up to standard and that you found the hotel to be conveniently located.

We look to seeing you again soon should you wish to stay with us again!

Kind Regards,
Karl Ryan

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Reviewed 20 August 2014

We had a great stay at Premier Inn Salford Quays. It was about 15 minutes walk to Media City along the Quayside and a 20 minute tram ride got us into Manchester (only £3.00 per person return!).

Jim on reception was really friendly and helpful with directions etc. - thank you!

Would definitely recommend this Premier Inn as a great place to have as a base if visiting Manchester.

Room Tip: Rooms looking over the Quay have a nice view, ours looked over the front of the hotel but it was sti...
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank GEF1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 21 August 2014

Dear GEF1986,

Thank you for your wonderful response on the Premier Inn Salford Quays. I am delighted by your postive comments on the hotel overall. We are indeed fortuante to be situated around several amentities and public transport links, such as the very efficient tram station.

I will pass on your regards to Jim and the rest of the team who I am sure will be very pleased to hear your comments.

I hope to see you very soon should you wish to visit us again.
Kind Regards
Karl Ryan

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Reviewed 19 August 2014

More than happy with our stay. A one night theatre break and everything went like clockwork. A nice and pleasant greeting from a member of staff who wasn't reading from a head-office script. No faults at all and the breakfast was excellent.










  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl R, Manager at Premier Inn Manchester Salford Quays Hotel, responded to this reviewResponded 21 August 2014

Dear Robert H,

Thank you ever so much for taking your time out to leave your comments on the Salford Quays Premier Inn. It is nice to hear that you found staff friendly and approachable and the break fast next door at the Beefeater up to standard.

Thank you once again, I shall be sure to pass all your thoughts on to the hotel and restaurant staff.

Kind Regards
Karl Ryan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester Salford Quays Hotel

Address: 11 The Quays | Salford Quays, Salford M50 3SQ, England
Region: United Kingdom > England > Greater Manchester > Salford
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Family Hotel in Salford
#5 Business Hotel in Salford
#5 Romantic Hotel in Salford
Price Range: £54 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester Salford Quays Hotel 3*
Number of rooms: 80
Official Description (provided by the hotel):
A waterside spot in the heart of MediaCityUK, walking distance from the BBC, ITV and The Lowry ... more   less 
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Also Known As:
Premier Inn Manchester (Salford Quays) Hotel Salford
Premier Inn Salford
Premier Inn Manchester Salford Quays Hotel Greater Manchester

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