We just stayed this last weekend, booking two rooms (a double and a twin).
On first impressions, absolutely lovely and clean, and just felt like a good quality hotel. Check in was smooth, staff friendly and accommodating. Swapped the twin room (it had no windows) for another with no issue.
The double was extremely spacious, on two levels. Sofa bed on one level, with TV, desk, wardrobe, sink/coffee facilities and a toilet. The bed was upstairs via a spiral staircase with the ensuite bathroom. No complaints whatsoever about the quality or cleanliness, it was spotless and the bathroom was lovely.
The spiral staircase and the room over two floors was really appealing at first, however there were some impracticalities! Firstly, the wardrobe was downstairs, the bathroom was upstairs. You leave the bathroom after showering to head towards your clothes which are downstairs. A bit perilous without some forward planning - I could see some mishaps if not careful!
Coffee facilities downstairs, which you then carry upstairs via the spiral staircase (who doesn't want their coffee in bed in the mornings?!). Unfortunately, because the TV is downstairs, you can't slob around on the bed drinking your coffee and watching TV! A few changes would be good and might prevent a few accident reports! For instance, perhaps a dresser upstairs, and perhaps a unit for the kettle etc. A TV upstairs would be a good addition, however free wifi was helpful!
We had a drink in the bar before bed, and service very good - a nice place to be.
Breakfast was extremely disappointing. There were 4 of us, and we waited absolutely ages. We were in the restaurant for perhaps an hour, which was frustrating because we wanted to make the most of a few hours before heading home later. What was also frustrating was a mistake on every one of the breakfasts that came out. They were either missing something, or had the wrong something, and the food wasn't even that hot. We didn't get it corrected because we didn't want to waste any more time. Coffee tasted weak. Enjoyed the continental part of it, but I really feel the service needs a lot of work.
I know it's only been open for 3 weeks, so no doubt there are teething problems but these really need addressing.
- Official Description (provided by the hotel):
- The Ainscow Hotel & Spa is ideally located just a stone's throw from the heart of the city and just minutes from Manchester's most exclusive shopping areas, restaurants and theatres.This landmark building which has stood empty for two decades is set to open its doors, offering an inspired hotel experience to guests that will help them feel truly connected to the heart and soul of the city. ... more less
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- Also Known As:
- The Ainscow Hotel Salford, Greater Manchester