We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Probably the best stay in Alton”
Review of Alton House Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Alton House Hotel
Ranked #2 of 3 Hotels in Alton
Reviewed 11 June 2013

There are a number of pubs in Alton, but Alton House is more orientated towards accommodation. The hotel consists of a number of rooms over two levels with a layout of the rooms that is somewhat of a maze but to some this might be a charm. There are conference and wedding facilities for those occasions. The bar / dinning room is modern and functional. There is a guest lounge at reception and plenty of parking.
The room we were allocated was large and clean, bathroom was also large with typical UK complicated plumbing.
The buffet breakfast was typical with plenty of choice and dinner was resonable with lots of choice from lighter meals to more formal mains. I think the hotel would best be recommended to the commercial traveller or for a group occasion in Alton
Overall while there has been some renovations there are signs of wear that lets down the presentation.

Room Tip: There are rooms at the rear away from the main road that will provide quieter conditions.
See more room tips
  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank theredman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (384)
Traveller rating
Traveller type
Time of year
Language

268 - 274 of 384 reviews

Reviewed 10 June 2013

I got married at Alton House Hotel at the end of May 2013.

From the word go the staff were very accomodating and very helpful even when the wedding planner wasn't around.

We stayed the night before the wedding in th cardinal suite, which was a very spcaious room facing the front of thr hotel. It was clean, light and comfortable.

The Restaurant food was incredible, it was all so tasty, a group of 6 of us had dinner the night before and two of them children even ate all their dinner. Knowing that the food was excellant, i could tell my guests would be in for a right treat the next day for our wedding BBQ (which didn't disappoint either.

I would like to say a special thanks to Ann, who even the night before was super fridnly and so lovely, on the day of the wedding she tended to the top table and was so polite and even produced me and my husband our first cork from a bottle of bubbly, was such a lovely touch, Thank You.

Breakfast the next morning, was usual help yourself to cooked items/cereals and fruits, They would bring toast/tea and coffee to your table.

I would agree with some reviews that it is sometimes hard to find someone for the bar to serve you but it didn't really phase me. Im british so i am born to Queue and wait.

The day went as smoothly as possible and Mel even helped sort out my DJ situation, which the day before the wedding i really didnt't need, the staff really do go that extra mile.

Our wedding day was perfect, so thank you Alton House Hotel for making it so memorable, and helping with lots of the finer details.

The new Mr & Mrs Ellis.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nicole E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

I stayed here with colleagues in May 2013. It was very close to Alton station. My first thought when approaching the building was that the photo on the website must have been taken quite a long time ago.

Upon arrival I was handed a key and given directions by a friendly receptionist. The layout was a bit confusing (had to go up and down stairs to get to the room) but it was well signposted.

The room itself was a single with a desk, chair, small table, bedside table, TV and phone. It was pretty clean. The en-suite bathroom was clean and fairly modern, although there were signs of cut corners when cleaning, and quite a lot of residue around the tiles. The shower sounded like a motorbike, which made me feel a bit guilty as I had to be up before 6am!

The bed itself was comfortable enough - clean sheets. TV was easy to use. There appeared to be a swimming pool out the back but it was only filled with a puddle from the rain.

We ate in the restaurant that evening. I think I missed something here as my colleagues were raving about it and even returned to the hotel the day we checked out, to have dinner with friends. To me, it looked like an old pub and served pretty poor, bog standard food. The service was a bit "Fawlty-Towers-esque" - a very busy woman rushed around us appearing very flustered despite the restaurant being pretty quiet. It took well over an hour for us to get any food.


All in all, it was an okay stay. I had a good night's sleep and the room was clean, but nothing beyond that. I think the hotel must have been quite grand a few decades ago but it's not been updated since.

  • Stayed: May 2013, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank josiah1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

Myself and my wife were a little dubious after reading some of the Tripadvisor reviews but had an extremely enjoyable stay in Alton.

Cannot fault the hotel. Very clean, excellent home-cooked and nourishing food served, excellent location just a minute's walk from town centre.

But what sets this hotel apart from others we have stayed in is the staff. Everyone we encountered was friendly and helpful and nothing was too much trouble.

We plan to return in the summer to visit friends and will definetley hope to be able to book Alton House.

  • Stayed: March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

We stayed in the hotel with a party of 17. As from arrival several things went wrong. First we were given a single bed room, although we booked a double. This was kind of repaired by giving us a 'standard' double room with a very, very small bed. To make this first aknowlegdement with the hotel even worse, the room and sanitary equipment was not cleanend. Rubbish was around, like dirty glasses and a half emptied milk container, forcing us to complain again, this time in sort of a 'Gordon Ramsey mode'.

A day later our luggage apeared to have gone missing as the hotel moved the stuff to another, more spacious room, of which we didn't know. Even this bigger room contained a very small bed (140 cm wide), not to 2013 standards as well.

What stitched the most however was the fact that this hotel does not meet the standards to be expected for the stay of our disabled friend, who was part of our group. An enormous hassle took place to solve the problems of accessability somehow to his convenience, giving our group the feeling the hotel was more or less deliberately trying to spoil his holiday (and therefore also ours). As one of our companions remarked, a kind of Falwty Towers like experience. Honesty it must be said efforts were made to correct the errors, but in a way this was a little too late..

Staff in restaurant and bar we very friendly by way. Breakfast service was ok, except for the eggs, apparently not coming from chicken...

  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Borat110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

it was great value for a group of more than 40 people. A little bit Faulty Towers with staff that call you 'mate' but, as I say, at £40/night for B&B it was great value for the area. 3 course evening meal for 40 at £20/head and everyone said the food and vegetables were excellent. All in all the hotel is a bit tired, the staff a bit comical but it does what it says on the tin.

Room Tip: ask for a room 'across the bridge'
See more room tips
  • Stayed: May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vicki1428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013 via mobile

We have stayed here with a group of 17 adults. Clearly this hotel has no clue about the 2013 standards

Communication before our stay was great. These people know how to get you in. But upon arrival it felt like being in an episode of Fawlty Towers.

The room was spacious enough but no view except for the gutter and three other rooms. The bed was far to small for today's standards. 140x200cm

The bathroom was disgusting. These people should send their housekeeping out on basic cleaning training. I don't want to go too much into detail but filthy brown marks under the shower cabin door and pubic hair on the walls don't give me a happy customer

The wifi is only free in the bar and is very crappy. Service in bar is okay if someone is available.

And since they are aware that with 17 people you can't go elsewhere for a 5 day stay they didn't really bother...

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Tyconian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Alton
0.3 mi away
Swan Hotel
Swan Hotel
#1 of 3 in Alton
491 reviews
5.1 mi away
Travelodge Alton Four Marks
7.5 mi away
Frensham Pond Country House Hotel & Spa
Show Prices
Show Prices
Show Prices
8.5 mi away
Basingstoke Country Hotel & Spa
8.1 mi away
Audleys Wood Hotel
Audleys Wood Hotel
#3 of 13 in Basingstoke
777 reviews
9.3 mi away
Premier Inn Farnham
Premier Inn Farnham
#1 of 6 in Farnham
205 reviews
Show Prices
Show Prices
Show Prices

Been to Alton House Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alton House Hotel

Address: 57 Normandy Street, Alton GU34 1DW, England
Region: United Kingdom > England > Hampshire > Alton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Alton
Price Range: £61 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alton House Hotel 3*
Number of rooms: 43
Official Description (provided by the hotel):
Alton House Hotel is a country house hotel set in the idyllic market town of Alton, Hampshire. We offer good quality en-suite accommodation, excellent conference and meeting facilities and we are a well renowned wedding venue. Our hotel has an excellent restaurant and bar area for residents and guests to enjoy. Our award winning gardens provide an excellent venue for summer weddings and functions in the sun. The hotel is only two minutes walk from the railway station and town centre. Guest parking is free, just register your vehicle at reception. The hotel is close to the main cities and towns of Basingstoke, Winchester, Bordon and Petersfield with easy access to the M3 motorway. Local attractions include the famous Jane Austen House, the Watercress Steam Railway, the Curtis Museum, Gilbert White’s House and St Lawrence Church. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, TripOnline SA, Expedia, Hotels.com, HotelsClick, Evoline ltd, LateRooms, Cancelon, 5viajes2012 S.L. and Ebookers so you can book your Alton House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alton House Hotel Hampshire

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing