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“Perfect for a family with young children.”

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Holiday Inn Southampton - Eastleigh M3,jct13
Ranked #2 of 5 Hotels in Eastleigh
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect for a family with young children.”
Reviewed 25 May 2013

We stayed here last night with our 3, 5 and 7 year olds. The rooms were clean and comfortable and they showed cbeebies, the only negative I have is that we didn't have an interconnected room which wasn't offered when we booked. However we coped in 2 rooms next door and the positive was that the children watched tv in one room whilst mummy packed and cleared up.
The staff were so friendly and helpful, the girls received an activity pack (which they thought was great) they ate free in the restaurant (although adult food quite pricey and portions small) and they got milk (warmed up if you wish) and cookies for bed. This is definately the best hotel we have stayed in in this area and would return.
The breakfast buffet was lovely with super friendly staff, they provide booster seats if needed and went the extra mile for the children.....and lets face it, if the kids are happy the parents are happy.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The-Glover-5s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 4 June 2013
Dear Glover Family,

Thank you very much for your very positive feedback following your recent stay at the Holiday Inn Southampton-Eastleigh. I was delighted to read that you and your family enjoyed your stay and found the staff friendly and helpful.

I am pleased that your children enjoyed the milk and cookies and liked their “goody bags”.

I do hope we will be able to welcome you back to the hotel should you be staying in this area again.

Yours sincerely,


Alastair Lawson
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Barnsley, United Kingdom
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2013

Booked a last minute cruise on P. & O. Ventura (May 04th to 18th 2013) so didn't get free parking or bus transfer (dock side parking was £152.00). Found Holiday Inn on internet who were offering one nights stay B.&B. and 15 nights free parking (large on site parking at the hotel) for £135.00 along with a free taxi transfer to Southampton Cruise Terminal. The room was excellent as was the buffet breakfast. The transfer to and then back from Southampton was a first class taxi service (on our return the taxi was there for us within 10 minutes of us contacting them). The Hotel is within walking distance of Eastleigh town centre and therefore is very well located. Highly recommended for anyone wanting airport or cruise parking in Southampton area.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DerickE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 4 June 2013
Dear Guest,

Thank you for your excellent review following your stay with us prior to departing on a cruise from Southampton.

I was very pleased to read that you found our Cruise package at the hotel excellent value.

I do hope that should you be departing from the docks in Southampton again or flying from Southampton Airport that you will stay with us again.

Yours sincerely,


Alastair Lawson
General Manager
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Wirral.
Level 5 Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 22 May 2013

stayed here as part of the Peppa Pig package with our daughter her partner and our grandaughter. The reception staff were very welcoming, the hotel clean although souless. Our room was excellent with the largest bed I have ever seen. As we had a young child with us we ate in the hotel restaurant, the food was very average. The air conditioning in the restaurant was fierce when I asked for it to be turned down, the staff both in the restaurant and in reception were sympathetic but could not help as they had no control over the technology!! Breakfast was included there was a good choice and by and large was quite good. This break is very good value for money and the hotel is very family. if fact most welcoming. We made use of the pool, and whilst grandaughter loved it, I felt the water was too cold, and had to go to the sauna to warm up.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Vikings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 4 June 2013
Dear Guest,

Thank you for taking the time to complete a review following your recent stay at the Holiday Inn Southampton-Eastleigh.

I was pleased to read that you thought the hotel was very family friendly and that the staff were welcoming and helpful. I am very sorry that the temperature in the restaurant was too cold for you and that the staff on duty were not able to adjust this. Please be assured that retraining will be carried out so this can be rectified in future.

I do hope we will be able to welcome you back to the hotel on another occasion.

Yours sincerely,


Alastair Lawson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norrköping Sweden
Level 5 Contributor
64 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 May 2013 via mobile

Stayed here for two night as a package deal through Paultons to visit Peppa Pig World. The hotel is clean and efficient. This is the kind of hotel you stay at when you know you're just going to sleep there. The hotel offers a good night sleep for a cheap rate but it's completely soulless. But for one or two night it's perfect!

Free parking, ok beds (flat pillows and duvet), good sized room with coffee/tea making facilities and TV with quite a few channels to choose from. Our son even got a little goodybag and a coupon for milk and cookies upon arrival - a nice touch.
There is also a gym which could be useful. We only used the pool though.

The only bad thing was that wifi wasn't included. When I can get free wifi at a local pub or a fast food place I find it poor that holiday inn don't offer the same thing.

Breakfast was really nice and the pancake machine was a personal favourite. But there are no windows in the cafe or restaurant so the rooms feel a bit enclosed.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer_and_Erik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 16 June 2013
Dear Jennifer_and_Erik,

Thank you so much for choosing us as your preferred accommodation and for taking the time to share your nice comments after your recent visit with us.

I am truly sorry if our internet service negatively affected your stay with us, nevertheless, I am happy to read that you had a pleasant experience during your stay. Your opinion, as every single guest, is very important to us and serves us as an advise, reward and motivation for the future.

I hope that we will have the pleasure of welcoming you back to the hotel in the near future.

Sincerely,

Dhan M
Case Manager
IHGCare
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United Kingdom
Level 5 Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 21 May 2013

We stayed here as part of a Peppa Pig World package for two nights and couldn't have wished for a better place to stay. Friendly check-in staff with goodies bag for our two year old and vouchers for milk and cookies. Decent, if slightly dated, triple room was clean and tidy with enough space for the three of us.
Their breakfast is what really stands out. It was a very good buffet breakfast with full English, pancakes, fruit, meats & cheeses etc. Well done!!
The spa was great too. Adults pool, kiddies pool and jacuzzi. There was also a steam room and sauna which we did not use.
All round this hotel punches above its weight.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nsewalessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 30 May 2013
Dear Mr Longhurst,

I was delighted to read your very positive feedback following your recent stay at the Holiday Inn Southampton-Eastleigh whilst you were visiting Peppa Pig World.

Thank you for your kind comments regarding the staff, the Spirit Health Club and the buffet breakfast. I will be very pleased to pass your comments on to all those concerned.

I hope that you will stay with us again should you be visiting this area in the future.

Yours sincerely,


Alastair Lawson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimsby, United Kingdom
Level 6 Contributor
122 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 May 2013

No real complaints but felt hotel was average and more expensive in comparison to the Premier Inn along the road. Reception area was clean and reception staff very helpful. Soft pillows that I'd requested were just thinner versions of the firm pillows! Breakfast was expensive so we ate in the Wetherspoons across the road from the station.; breakfast there was excellent and very reasonably priced.

Room Tip: We asked to be moved from our room at the front of the hotel and moved to the back where it was quie...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 30 May 2013
Dear Guest,

Thank you for your recent review following your stay at the Holiday Inn Southampton-Eastleigh.

I am sorry that you did not feel that the hotel offered value for money in comparison to the Premier Inn and that the hotel was average. We do endeavour to offer a wide variety of cold and hot dishes for breakfast, or alternatively a light breakfast is available in the lounge area of the hotel.

We also offer a wide range of other services including a swimming pool, spa, sauna & steam room, as well as two beauty rooms, plus a fully equipped gym, exercise studio with a good mix of classes.

I hope that you will give us a second chance and stay with us again should you be visiting this area in the future.

Yours sincerely,



Alastair Lawson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mebane, North Carolina
Level 6 Contributor
129 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 May 2013

We stayed at this hotel two nights in April, 2013. Both times we were very pleased with the service. The rooms were very clean and well furnished. The internet connection was fast. We had breakfast both mornings. The selection was excellent, even had blood pudding. On the first visit, we had an early dinner at the bar. Food (sausage and mash and a leek pastry) was good and the service excellent. On the second visit, we stayed there because we were going to board the NCL's new cruise ship, The Breakaway, the next day. If you arrive by train at the Eastleigh station, you can walk to the hotel. We had too much luggage so we used a cab. There is a huge parking lot at this hotel which makes it so nice for us Americans who are challenged with parking in tight spaces in Europe.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Johnson747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 30 May 2013
Dear Guest,

Thank you for taking the time to complete a review for your recent stay at the Holiday Inn Southampton-Eastleigh.

I was very pleased that you found the selection of food for breakfast was excellent and that you enjoyed dinner in the bar. We have recently changed our menu which provides a greater variety of British themed items and we are shortly introducing a Specials Menu with a wider range of locally sourced foods.

I am glad that you found us conveniently located to the station and also for departing on a cruise.

I hope we will have the pleasure of welcoming you back to the hotel again should you be visiting this area in the future.

Yours sincerely,

Alastair Lawson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Southampton - Eastleigh M3,jct13

Property: Holiday Inn Southampton - Eastleigh M3,jct13
Address: Leigh Road, Eastleigh SO50 9PG, England
Phone Number:
Region: United Kingdom > England > Hampshire > Eastleigh
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Eastleigh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Southampton - Eastleigh M3,jct13 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Holiday Inn Southampton-Eastleigh is located between Southampton and Winchester in the heart of Hampshire, with easy access to the M3 and M27 and ample complimentary car parking. The hotel is conveniently located in close proximity to Southampton International Airport and Cruise Terminals. If you would like to take the family on day trips to the New Forest, Beaulieu Motor Museum, Marwell Zoo and Paulton's Park, then this Eastleigh hotel is the ideal location for you. This hotel features 129 fully air-conditioned bedrooms, including disabled access rooms and family rooms. Enjoy the contemporary cuisine in the Junction Restaurant or dine in your room with our 24 hour Room Service. Best of all, Kids Stay & Eat Free. Spend time working out and relaxing in the Spirit Health Club with the fully equipped gym, indoor swimming pool, jacuzzi, sauna and beauty treatment facilities. The Holiday Inn Southampton-Eastleigh offers both Airport and Cruise Park, Stay & Go packages. ... more   less 
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Also Known As:
Holiday Inn Southampton-Eastleigh Hotel Eastleigh
Holiday Inn Eastleigh
Southampton Holiday Inn
Holiday Inn Southampton - Eastleigh M3,Jct13 Hampshire

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