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“Busy but very accomodating”

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Holiday Inn Southampton - Eastleigh M3,jct13
Ranked #2 of 5 Hotels in Eastleigh
Ipswich, England, United Kingdom
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Busy but very accomodating”
4 of 5 bubbles Reviewed 21 April 2014

Just stayed 2 nights here. Popular hotel for those with small children ( ours are grown up) Good amenities and restaurant. Flexible reception staff who tried to make your stay a good one. Restaurant staff all worked very hard to ensure a good experience. Will go back there as in a good spot to visit the New Forest, Portsmouth , Southampton etc

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 10 June 2014
Dear Christine,

I’d like to thank you for choosing to stay with us at the Holiday Inn Southampton-Eastleigh and to thank you very much for taking the time to write a review of your recent stay.

Your kind comments regarding the Reception and Restaurant staff are very much appreciated and I will be delighted to pass them on to everyone concerned.

I do hope we will be able to welcome you back to the hotel should you be visiting the New Forest, Portsmouth and Southampton areas again.

Kind regards,
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657 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
newport, south wales
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 20 April 2014

We stayed here overnight as part of the paultons park break deal, we arrived at the hotel about 6pm, checkin was quick, our room was on the second floor room 233 which was clean and well presented although suffered from a huming noise which was either an air con unit or another rooms bathroom extractor, never the less we slept well, we opted not to eat at the hotel more as it was busy than anything else, we ate at the local beefeater which was quiet but pricey although nice, the hotel was very busy being easter weekend so breakfast the next morning was eaten in the bar area which was fine as it was quiter and the matrodie sorted us with tea and coffee straight away and we helped ourselves to breakfast, we would definetly stay here again if we were in the area.

all in all good location

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 5 May 2014
Dear sarony,

Thank you for taking the time to express your thoughts and concerns. We are so glad you liked the cleanliness of the room accommodations you received. But, we would like to apologize for the noise which did not live up to your expectations. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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Pevensey, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 April 2014

We had this hotel as part of a package with a two day pass for pepper pig world. We were amazed by the fantastic value. Treated like friends they even gave our little one a welcome pack. The facility's were first class, with the leisure suite. And my what a breakfast. We will definitely use this hotel again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 10 June 2014
Dear Dave,

Thank you for your excellent review. I was delighted to read that the facilities exceeded your expectations and you and your family had a great stay with us. I do hope you will choose to stay with us again if you are coming back to this area in the future.

Kind regards,

Alastair Lawson
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Worcestershire, United Kingdom
1 review
5 of 5 bubbles Reviewed 14 April 2014

Stopped at holiday inn eastleigh for one night only!! Recieved a very friendly welcome from the receptionist who gave us all the relevant info we needed for our stay! Family room was good size, very clean and had everything we needed! Went for a swim in pool.. staff cheerful and provided everything except your costume! Went down to bar for a drink ... again staff very friendly and very chatty, visited restaurant .. food good and my son ate for free even better! Staff once again very friendly!! Overall found this hotel definatley worth its rating! Very child friendly provided cookies, sweets, goodie bags, glasses of milk, colouring books and dinner all free of charge! Had a fantastic time and would definatley stay again!! Dont usually rate places but so impressed ... credit where credit due!!!!






  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wehadagreattime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 9 May 2014
Dear Guest,

Thank you very much for the excellent feedback following your recent stay at the Holiday Inn Eastleigh.

It is always a great boost to staff morale to receive such positive comments and I will be very pleased to pass them on to those concerned.

I hope that we will be able to welcome you and your family back to the hotel in the near future.

Kind regards,

Alastair Lawson
General Manager
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Hemel Hempstead, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 29 March 2014 via mobile

I was there on business teaching first aid near by, and stayed two nights. I found the staff to be friendly and helpful. My room was clean with all the usual trimmings
Especially liked the spa and well equipped gym. Nice pool, sauna, steam room and hot tub.
Only thing I did not like was the strange roofing slate my meal was served on in the bar. It . The food was nice but I hated the flat black fake slate plate. It span around in circles so was hard to control, the knife and fork scrapped like finger nails on a black board, and chips kept falling off it on to the floor... Really hated that ! If something has to look nice, make sure it works properly too!

Stayed March 2014, travelled on business
Helpful?
1 Thank Droid007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 3 April 2014
Dear Guest,

Thank you for feedback following your recent stay at the Holiday Inn Southampton-Eastleigh.

I was very pleased that you enjoyed using all the facilities of the Spirit Health Club and in particular the gym, swimming pool, sauna, steam room and Jacuzzi.

I am really sorry that you did not like the slate that was used to serve your meal. This is the format that the particular item that you chose from the menu is served on at the moment, but it can always be served on a plate if you would prefer. I will feedback your comments to our central food and beverage team for them to take into account when planning future menus.

I hope you will stay with us the next time you are teaching in the area.

Kind regards,

Alastair Lawson
General Manager
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Hamble, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 24 March 2014

We stayed for 9 nights and the reception staff were welcoming on arrival

The food and drink was very good and also the breakfast

I have a disability and I felt very safe at the hotel. All the staff were very helpful, polite and always had a smile

The hotel and our room was clean, tidy and the housekeeping staff were also really helpful and polite

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 3 April 2014
Dear Gemma,

Thank you for taking the time to post your review following your 9 day stay with us recently.

I was delighted that you enjoyed your stay with us and that you found the staff friendly, helpful and welcoming.

I hope we will have the opportunity to welcome you back to the hotel on some future occasion.

Kind regards,

Alastair Lawson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
club meridiyan mamaris
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 19 March 2014

Fantastic facilities breakfast was fantastic, the evening meal thoe left a lot to be desired , and when I complained I got free wine , but was still hungry !, a free snacks and wine would of been great after all £30 per head you want to be filled up and if you go for a Xmas party ask for the younger DJ the old guy, emptied our room and made the guests gatecrashed the other room

Room Tip: Room 10 was great
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank takebreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alastair L, General Manager at Holiday Inn Southampton - Eastleigh M3,jct13, responded to this review, 1 April 2014
Dear Guest,

Thank you for your review of your stay with us last December when you attended a Christmas Party.

I appreciate your feedback and will certainly take your comments into account when planning our Christmas parties this year. I would welcome the opportunity to discuss your points in more detail and would appreciate it if you could e-mail me direct at the hotel at: Eastleigh@ihg.com so that I can look into the issues that you have raised in more detail.

I look forward to hearing from you soon.

Kind regards,


Alastair Lawson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Southampton - Eastleigh M3,jct13

Property: Holiday Inn Southampton - Eastleigh M3,jct13
Address: Leigh Road, Eastleigh SO50 9PG, England
Phone Number:
Region: United Kingdom > England > Hampshire > Eastleigh
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Eastleigh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Southampton - Eastleigh M3,jct13 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Holiday Inn Southampton-Eastleigh is located between Southampton and Winchester in the heart of Hampshire, with easy access to the M3 and M27 and ample complimentary car parking. The hotel is conveniently located in close proximity to Southampton International Airport and Cruise Terminals. If you would like to take the family on day trips to the New Forest, Beaulieu Motor Museum, Marwell Zoo and Paulton's Family Leisure Park, then this Eastleigh hotel is the ideal location for you. This modern, extensively refurbished Southampton hotel features 129 fully air-conditioned bedrooms, including disabled access rooms and family rooms. Enjoy the contemporary cuisine in the Junction Restaurant or dine in your room with our 24 hour Room Service. Best of all, Kids Stay & Eat Free. Spend time working out and relaxing in the Spirit Health Club with the fully equipped gym, indoor swimming pool, jacuzzi, sauna and beauty treatment facilities. The Holiday Inn Southampton-Eastleigh offers both Airport and Cruise Park, Stay & Go packages. ... more   less 
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Also Known As:
Holiday Inn Southampton-Eastleigh Hotel Eastleigh
Holiday Inn Eastleigh
Southampton Holiday Inn
Holiday Inn Southampton - Eastleigh M3,Jct13 Hampshire

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