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“Memorable birthday” 4 of 5 bubbles
Review of Brookfield Hotel

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Brookfield Hotel
Ranked #1 of 3 Hotels in Emsworth
Certificate of Excellence
Thurrock
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Memorable birthday”
4 of 5 bubbles Reviewed 22 March 2014

Booked the hotel for husband's 'big birthday' as he wanted to visit Portsmouth. Previous reviews influenced my choice, and I was not disappointed. From the moment I telephoned to make the reservation, until we checked out, all the staff were consistently helpful and friendly. Our family surprised us by arranging a room upgrade over the phone, and they also commented how helpful the hotel had been. We ate in the restaurant both evenings, and the meals were excellent, as was breakfast. Everything is cooked to order. The hotel has a large car park, and we found it easy to leave the car there and catch the bus from outside to travel into Portsmouth - about 40 mins to the Dockyard and £6.20 for an adult all day ticket. Would thoroughly recommend this hotel and hope to come back again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DFLThurrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 24 March 2014
Dear DFL Thurrock,
Thank you for taking the time to post your fabulous review. It is great to know that our previous guest's experiences helped you decide to celebrate your Husband's birthday here at The Brookfield Hotel and now you know we are here we look forward to being your hosts again whenever you are visiting the South Coast.
I am so pleased that the whole experience exceeded your expectations right from your initial enquiry through to your departure and you have have been able to highlight some key information for other potential guests who may be considering a stay with us.
Thank you once again and see you soon,
Kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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462 reviews from our community

Traveller rating
    255
    150
    39
    13
    5
See reviews for
84
194
15
58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Winchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 13 March 2014

Had a great sty at this lovely hotel, from the moment we arrived all the staff were welcoming, friendly and very professional. Nothing was to much trouble for them and the hotel has a great feel to it not like a big chain. When I booked the room, explained it was a birthday getaway and they suggested a bottle of wine and birthday cake in the room on arrival - FANTASTIC!!! The room was stylish, modern and comfortable. The hotel was very clean throughout and had a great atmosphere in the bar lounge. Didn't eat in the restaurant as we had a late lunch elsewhere but did have bar snacks which were delicious. Gardens are lovely shame it wasn't nice enough weather to sit outside. Breakfast was fab and all in all a very well run hotel, great value for money. If I had a tiny niggle it would be that the signage to the bedrooms is not very clear in the corridors but not a problem, it's the only thing I can criticise, not a complaint just a comment, will definitely be back.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 19 March 2014
Dear Daniel A,
We are delighted that your Birthday getaway was everything and more you had hoped for. I'm not sure I can add anything to your lovely comment, thank you, apart from hopefully you will have the opportunity to experience lunch with us on your next visit and spend some more time in the garden - weather permitting of course.
We are continually refurbishing and upgrading our bedrooms and bathrooms so this is our on-going commitment to ensure our guests are comfortable and most importantly have a good nights rest during their stay.
Thank you once again and we look forward to your next visit.
Kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

Attended a family birthday party at the Hotel last weekend and I have to say the food, service and overall atmosphere was superb. Well done to the management for some 'proper' staff training, you put some of your competitors in the bigger chains to shame. Just the right balance of courtesy and attentiveness. Keep it going.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 14 March 2014
Dear Paul J,
We are so pleased that your family celebration was such a success and that you all had a wonderful time. It is always reassuring to know that the hard work and effort every member of the team here put into their daily duties is visible and truly makes a difference to our guests experience.
We thank you for taking the time to write your review and hope we will get the opportunity to be your hosts once again in the future.
Kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

This remarkable hotel is in a very pleasant area of Hampshire and ideal for a relaxing break or an active holiday. The staff go that extra mile to ensure you enjoy your stay and the quality of food produced by the chefs is magnificent.
They offer a range of packages for breaks of all kinds and the quality they produce for such reasonable prices is truly impressive.
My wife and I have enjoyed two weekend breaks there for special celebrations recently...but be warned.. the place is addictive and we will be returning again and again!
Great rooms, staff who care about you and food to savour - what else could you ask for?

Room Tip: Trust the reception staff, you won't be disappointed.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 11 March 2014
Dear John W,
Wow - what more can I add to your fabulous review. Thank you for taking the time to share your experience - is greatly appreciated.
We are very happy to be the cause of such a positive 'addiction' and look forward to welcoming you back to the Hotel again and again.
With kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scunthorpe, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 8 March 2014 via mobile

Very friendly service in a great location . Enjoyed our stay immensely and the breakfast was perfect. We will definitely stay again if we were in the area . Our room had all the facilities that you would expect and was pleasantly decorated. We slept well and felt fresh in the morning. A great stay all in all!

Stayed March 2014, travelled as a couple
Helpful?
Thank Stevenday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 11 March 2014
Dear Stevenday,
Thank you for taking the time to post your feedback - we are delighted that you enjoyed your stay with us and will return when the opportunity arises. We are continually refurbishing and enhancing our bedrooms so am pleased that the work being done is being well received by our guests. We aim to provide a comfortable, welcoming 'home from home' for our guests so it is wonderful to read that you had a great nights rest and enjoyed our fresh cooked to order breakfast.
Thank you for also mentioning our location - Emsworth certainly is a lovely town to visit in it's own right but also we are in a great base location for exploring or doing business in the surrounding areas of Chichester, Havant, Portsmouth and beyond.
We look forward to your next visit,
Kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 February 2014 via mobile

Great hotel. Much better than the normal chains where it all looks the same. Staff are fantastic and it gives the feel of a family business as they all seem happy to be at work. Looking forward to coming back in the summer and relaxing outside. The food is also excellent in the evening and at breakfast.

Stayed February 2014, travelled on business
Helpful?
Thank Bushman d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 6 March 2014
Dear Colin S,
Your review is wonderful - thank you. We are indeed a family business and it is great to see that the individual care and attention we strive to provide shows through in our guest's experiences. I know the team will be delighted with your comments - we love our Hotel and are all proud to work here.
We look forward to welcoming you back to The Brookfield,
Kindest regards,
Tracy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, Hants
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

We held a party for 65 people here to celebrate my husband's 70th Birthday. The planning was painless due to the advice and support of the Events Manager Jamie Drew, for whom nothing was too much trouble and who was full of suggestions which helped us decide exactly what we wanted. The evening was wonderful and the food was first class - which is often not the case when so many people are being served at the same time. The waiting staff were a delight - so friendly and again nothing was too much trouble. 16 of us stayed overnight and breakfast this morning was enlivened by finding balloons from the party decorating our table! Of course the food was again excellent and the service likewise! Thank you to the friendly staff who, without exception, did everything possible to make sure our weekend was perfect.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Leighparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tracy C, Front Office Manager at Brookfield Hotel, responded to this review, 24 February 2014
Dear Guest,
Thank you for your wonderful review - Jamie and the team will be so pleased everyone had such a memorable time with us.
I know that Jamie is replying to you personally via email, but I just wanted to acknowledge your posting and thank you formally.
We look forward to seeing you for your next special occasion - your Husband's 75th Birthday maybe, but then why wait for an occasion - there's always a warm welcome here at The Brookfield for any reason.
Thanks again,
Tracy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brookfield Hotel

Property: Brookfield Hotel
Address: 93 Havant Road, Emsworth PO10 7LF, England
Region: United Kingdom > England > Hampshire > Emsworth
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Emsworth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Brookfield Hotel 3*
Number of rooms: 39
Official Description (provided by the hotel):
The Brookfield Hotel, Emsworth is ideally situated - right on the boundary between West Sussex and South Hampshire. Portsmouth and Chichester are both within 10 miles of the hotel and the No 700 bus-stop is right outside; so no need to get caught in the traffic. The small market town of Emsworth, between the maritime heritage of Portsmouth and the English cathedral city of Chichester, is a quite and attractive, yet vibrant and dynamic community, where the residents would not live anywhere else, and visitors are sure of a friendly welcome. The Brookfield Hotel has 39 bedrooms, all fully en suite with comfortable beds and all amenities. The Hermitage Restaurant is available for breakfast, lunch and dinner, with morning coffee and afternoon tea in between. Whether you are a hotel resident or not, you will always be welcome. Conferences, weddings, christenings, funeral teas and all family or business occasions can be arranged by the professional team at The Brookfield Hotel ... more   less 
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Also Known As:
Brookfield Hotel Emsworth, Hampshire

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