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Lysses House Hotel
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Reviews (256)
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All reviewsrichmond restaurantthree courseshappy birthdaygolden weddingindependent hoteltoastbirthday lunchsingle roomhigh streetsconestown centrewet roomset menuground floortea and coffeefirst floorlovely hotel
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Reviewed 17 July 2014

For almost twice the price of a premier inn i "enjoyed" last night: a single bed (haven't seen one of them in years!) this was big enough for a medium sized child. i am 6' 2"..... a shower so weak i barely knew it was on, and a room so hot i had to turn on the air conditioning, which was so loud i could not sleep

i'm all for a bit of character but sadly this hotel has seen much better days and no longer offers a service that is up to scratch.

good points:

staff friendly and tried their best
breakfast was good
location
the grounds are very pretty

Room Tip: do not accept a room on the 2nd floor, they are all very small and uncomfortable (and look nothing like the pictures). the good rooms must be elsewhere.
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ShatnersBasoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyssesManager, Front Office Manager at Lysses House Hotel, responded to this reviewResponded 7 October 2014

Thank you for taking the time and trouble to leave us some feedback.
We appreciate the positive comments regarding our staff, breakfast and our grounds.
Fareham is quite an expensive area, so our single rooms at £70.00 per night including full English breakfast are still very popular. Double rooms for 1 person are available at £83.50 including breakfast which also represents excellent value.
I am sorry you were not happy with your room during your stay with us. We always strive to do our best and are continually looking to improve our facilities and service.
We have investigated the showers and the air conditioning and although we weren't able to find any issues with them, our weather was extremely hot this summer and it maybe that unusually high demand at the same time caused an intermittent problem that we are unable to replicate. I can only apologise for any inconvenience caused. We are continuing to monitor the situation.
We are planning to start a refurbishment of our top floor bedrooms and bathrooms this November, so we hope that we can welcome you back to Lysses House in the future to view the ongoing improvements to the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

I stayed here for a one night business stayed booked only the night before at £70 per night inc breakfast.

It is a lovely traditional Georgian period building with high ceilings and large windows, so the entrance, restaurant and gardens outside are very well presented to period features of the time. The receptionist was welcoming and i was allocated a room on the second floor. The room unfortunately was disappointing. It was small, pokey, very basic and with little character. The bathroom, which was exceptionally clean had just a shower and decor reminded me of an airplane toilet. Having said that it was very clean and I suppose for one night it would just suffice. As i was travelling on business, wifi is essential and on the most part it work fine apart from late evening during peak use time when it was quite slow.

There was a wedding party staying so the restaurant was not available. However, the hotel is located in Fareham town centre, so I found somewhere to eat within a few minutes walk. When I checked in I was informed the bar would close at 11, I came down to the bar at 9:45 ordered a drink and then the bar staff proceeded to close the bar in a hurry, much to the dismay of the few guests left from the wedding party who were still in the bar. Once the bar was closed at 10, more residents came to the bar, only to notice it was closed. They complained to the lovely receptionist who checked me in earlier, who proceeded to reopen the bar and serve the residents and more guests from wedding. But to close the bar early during a wedding function and on a Thursday evening in a hotel is by anyones standards a cardinal sin.

Breakfast was good. Would have been nice to see fruit and yogurt on offer, as an alternative to cereals but the hot breakfast was well cooked and presented.

This could be an excellent hotel, it just needs to be more consistant throughout. Would I back again? Probably not.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank icansmellthesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyssesManager, Front Office Manager at Lysses House Hotel, responded to this reviewResponded 6 October 2014

Thank you for taking the time to leave us some constructive feedback.
I am sorry you were disappointed with your room. All our rooms are different shapes and sizes and we do have some small single rooms on our second floor which are cheaper than our larger rooms. We note your comments regarding the bathrooms and thank you for noticing they are exceptionally clean. We are in the process of planning refurbishments of our top floor bedrooms and bathrooms which we hope to start in November this year.

Being a small hotel, we do not have dedicated bar staff, our food and beverage staff also cover the restaurant. We do close the bar when it is quiet to allow our staff to prepare the restaurant for the following day, however, any of our staff on duty, whether it be the receptionist, night porter or food and beverage staff, will always be happy to serve drinks to our residents at any time of night or day.

Yogurt and fruit is available to order on our breakfast menu, rather than on the breakfast buffet to ensure our customers get the freshest possible produce.

We do hope you will revisit us again in the future to have a look around at our ongoing improvements.

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Reviewed 4 July 2014

Stayed for 1 night, the hotel is on the high street in Fareham. The hotel is very nicely decorated, my room was nicely decorated and spotlessly clean. Tea & coffee facilities, large TV and free wi-fi, the en-suite was OK, the water pipes were very noisy though when the taps turned on.
The food in the restaurant was very nice, there is a 2 or 3 course meal in the evenings with plenty of choice. Breakfast good, cereals juices etc and cooked breakfast to order.
I would stay here again if in the area.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suunytimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyssesManager, Front Office Manager at Lysses House Hotel, responded to this reviewResponded 22 July 2014

Thank you so much for your lovely comments. We are constantly working hard to improve our facilities and service so our staff really appreciate the positive feedback. We hope to see you again at Lysses House in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We had reason to push the boat out a little this weekend and due to time restraints could not travel too far from home. We drive past this hotel quite regularly and called in on Saturday for afternoon tea with some champagne.
We run the bell in reception where another customer (staying guest) was also waiting. She gave up and went back to her room. We walked through the hotel. Pleasantly decorated but the bar was empty, the lounge was empty, the garden had a couple sitting out there. We tried to find a member of staff but couldn't. Back at reception we rang the bell for a third time, still no-one came. so after 20mins we left the building and drove round to the golf club to have afternoon tea there. Very disappointing and such a shame, it was hot and sunny and would have been lovely in there garden.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kaz-Gez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyssesManager, Front Office Manager at Lysses House Hotel, responded to this reviewResponded 17 June 2014

I can only apologize that you were unable to find a member of staff. Unfortunately, there was an incident on Saturday afternoon and our receptionist had been called to a room to help an elderly guest. We would love to see you at Lysses House in the future, but we ask that afternoon tea is booked at least 24 hours in advance as everything is freshly made to order. Being a small hotel, our bar is not staffed in the afternoons unless bookings have been made, however our reception staff are usually on hand to help with teas, coffees and drinks. I hope you had a pleasant afternoon, and I am sorry we were unable to help on this occasion,

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Reviewed 12 April 2014

Last weekend I was invited to two 50th celebrations, one a Golden Wedding and the other a special birthday. The Golden Wedding was at Lysses restaurant.

It really couldn't be faulted, from the easy parking on arrival to the pleasant goodbyes on departure. What surprised me somewhat was the large choice of dishes available. Normally at parties like this one is restricted to about three dishes per course, but here there was a choice of 5 starters, 6 main courses and 6 desserts. There were also petit fours and coffee at the end.

I certainly enjoyed all my courses, and, as far as I could tell, everyone else seemed to enjoy theirs. Service was efficient from the very smart staff and at the correct speed. All told we were there for probably 4 hours and had the run of the bar, restaurant and lounge where the final cake cutting and toasts were carried out..

This was not the first time I had eaten at Lysses and the standard has always been good. Anyone seeking a celebration party venue could do far worse than choosing this establishment. I am unable to comment on the value as our hosts generously treated us requesting at the same time that no presents were given. It was certainly a visit to remember.

  • Stayed: April 2014, travelled with friends
    • Location
    • Service
2  Thank DoctorBrian2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LyssesManager, Front Office Manager at Lysses House Hotel, responded to this reviewResponded 25 April 2014

Thank you so much for taking the time and trouble to leave us such a great review. It always gives us an enormous sense of pride to be chosen as the venue for someone's special celebrations. We are all really pleased it was a day to remember.
We hope to see you again in the not too distant future.

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