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“Great, just the job” 4 of 5 bubbles
Review of TravelRest Solent Gateway

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TravelRest Solent Gateway
Ranked #6 of 7 Hotels in Fareham
Certificate of Excellence
Badenoch and Strathspey, United Kingdom
Level Contributor
83 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Great, just the job”
4 of 5 bubbles Reviewed 21 July 2014

Stayed here on an overnight from the late ferry from Caen. Room was clean, bed was comfortable and I had a good night's sleep. I didn't have breakfast so I can't comment on that but if I were in the area, I'd come here again.

Staff are helpful and friendly.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nellicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 22 July 2014
Thank you for your feedback, which we really appreciate. As you know we are one of the least expensive hotels in the area and did you know that by booking through Tripadvisor and the official site you get a voucher to spend at the hotel durung your stay - offering even better value

Thank you again for writing a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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144 reviews from our community

Traveller rating
    45
    64
    21
    9
    5
See reviews for
29
59
11
27
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, UK
Level Contributor
164 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

We stayed one night as we passed thru the area and had a perfectly sound night's sleep in accommodation which was plain (albeit a little tired), clean and served the purpose. We didn't have breakfast so cannot testify to its quality but if you are happy with a Travel Lodge, you probably wouldn't be disappointed with the TravelRest.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Phileas_Flogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 22 July 2014
Thank you for your review which we really appreciate.

We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fareham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 8 July 2014

This hotel has recently been refurbished , a wonderful conservatory overlooking a well kept garden , they offer breakfast, lunch and afternoon tea to none residents; I called to book myself and 2 friends in for lunch , the setting is lovely; they really should invest in a ceiling fan for the conservatory it was so hot ; clearly the service requires massive attention, the menu is very limited which didn't matter however we were told that there was no salad ...... basic stuff you would think!
we waited 45 minutes at least ( we had lost interest ) for 3 Paninis to be served which were ok , dread to think how long we would have waited for cooked meals. This was such a disappointment and sadly will not be returning and wouldn't recommend that anyone tries it just yet.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
Thank Yvonne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, General Manager at TravelRest Solent Gateway, responded to this review, 10 July 2014
Thank you for your review of the light lunch you experienced recently. We are really sorry that we did not live up to your expectations, especially in regards to the food service, for which we apologise. We have taken note of your comments for improvement.

Thank you for the kind comments about the conservatory and setting
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
88 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 18 June 2014 via mobile

This hotel is easy to find and there is ample parking.

The rooms and decor are dated. The blinds were shabby and hanging off and the bathroom was a bit grubby! My room must have been over the kitchen as the window had been left open and the room smelled like food which wasn't too pleasant. However the kitchen soon closed and I did have a good night's sleep as the bed was quite comfortable.

If you're staying over with work for one night and the alternatives are booked up, it's ok... but next time I'm in Fareham, I'll be booking somewhere else in advance!

Stayed May 2014, travelled on business
Helpful?
3 Thank kate4787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 20 June 2014
Thank you for your review. We are really sorry that you did not enjoy your stay and that you will not be returning. I will look into the complaints that you make (I do hope you were able to mention these to us prior to your departure) so that we could take corrective action at the time of your stay. Our aim is always to offer exemplary serve and product at value for money prices, which we hope that we achieve for many of our customers. Indeed we are number three on trip advisor at 75% for service for hotels in the Fareham area and one of the least expensive.

Thank you again for taking the time and trouble to review us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

There were only positives for this hotel. Not a huge hotel so you felt like an individual and not just another customer. I had contacted the hotel beforehad to ask for a quiet room, I get a prompt reply and was given the room upstairs at the back of the hotel. Large well kept gardens, and a large carpark. Happy for us to order a pizza in for the evening, which was delivered to the hotel and we ate it out on the patio. Small bar with a variety of drinks. The room was a good size, we had a twin room. TV, Wifi, clean bathroom, lovely thick towels, tea, coffee, hot chocolate and a cafetiere, comfy beds. Breakfast was £8 per person, with a selection of fruit, cereal and juices. You then ordered your cooked breakfast and toast which was made to order. Would certainly go back again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank UkVen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 20 June 2014
Thank you for your review, which we really appreciate. Our aim is always to offer excellent service at value for money prices.

Thank you again for taking the time and trouble to write a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

Was not expecting too much based on reading some other reviews, but was pleasantly suprised in a lot of areas. The hotel is set back off the road with a large car park at the front so parking is well catered for, it also has well kept grounds and a garden area at the back where you could sit outside if you wanted to, the conservatory/dining room is also very nice and there is a bar/seating area so this is all good. Room decor is a bit average but the room was spotless, and the bed very comfortable (much better than most ive experienced in hotels). Breakfast was very good with a choice of self service and cooked breakfast. I had a ground floor room and it was nice and quiet at night. I believe its not part of a big chain but one of 2 so well done to the owners for such a nice relaxing place to spend a night. The only things i would suggest as improvements would be a cardkey door lock rather than keys, and a tv that is a little more user friendly.. the bush one wasnt ! Would stay again next time im in the area.

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pista_chi0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 16 June 2014
Thank you for your feedback and review which we really appreciate. I have noted your comments about the improvements we could make and will look to see how these can be implemented going forward. We really look forward to welcoming you back to TravelRest soon. Thank you again for taking the time and trouble to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lndon
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Arrived Sunday about midday to a nice welcome, booked in and advised about breakfast and evening meals then directed to our room. We then went out for the day and returned in evening.
Went for Breakfast at the cost of £8.00 each, there was a good selection of fruit juices and cereals. the cooked breakfast was lovely and the waitress could of not been more helpful!!!
The only Niggle I have is the price of the breakfast!! Not really worth the price tag!! £3.95 to £4.75
would be more realistic!!

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank terence k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelRestLtd, Manager at TravelRest Solent Gateway, responded to this review, 29 May 2014
Thank you for your feedback which we really appreciate. We keep our pricing under regular review with our aim to offer great value.
Thank you again for taking the time and trouble to review us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TravelRest Solent Gateway

Property: TravelRest Solent Gateway
Address: 22 The Avenue, Fareham PO14 1NS, England (Formerly The Avenue House Hotel)
Phone Number:
Region: United Kingdom > England > Hampshire > Fareham
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #6 of 7 Hotels in Fareham
Price Range (Based on Average Rates): £
Hotel Class:4 star — TravelRest Solent Gateway 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Travelrest Solent Gateway Hotel Fareham
TravelRest Solent Gateway Fareham, Hampshire

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