The hotel is conveniently located for the town centre and is only about 10 minutes from the Main Line station. It is also convenient for the Five exhibition hall and the FAST museum.
We have stayed at this hotel several times over the years. We even stayed during the first week of its operation. During its "short life" it has been through a couple of name changes and during each visit the place has become steadily worse in room quality and quality of service. It is almost like the DeVere chain has run out of cash !
The hotel is now more like a Leisure Centre with a 90 room hotel attached, than the other way around.
The reception area has a Starbucks, but forget about having a leisurely cup of coffee there; as it will be filled with the visitors to the health centre.
The similar things applies to the Victory Bar. It appears to be the local watering hole for the area rather than being a guest facility.
All of the rooms are painted a mushroom shade, are of a reasonable size. It should be noted that rooms at the front of the hotel, directly above the reception are approximately 4 feet or so longer. All have walled mounted LCD TV's. A work desk with decent lighting, the rooms in general have subdued lighting. The wall furthest from the door is a full double glazed window, full length black venetian blinds and black out curtains. All rooms have air conditioning. The TV channel availability is extremely poor, they don't even offer all of the Freeview channels !
I booked 2 rooms in this hotel. We arrived a little early and only one room was available (no problem). The two single beds were ok, but becoming slightly tired with age. There was no privacy from the outside as the blinds were missing.
On arriving back to the hotel later in the afternoon our second room (Rm 319) was ready. We tried the beds for support, only to find that when I tried to lay on one bed I rolled off. On investigating this phenomenon by removing the sheets we discovered that the mattress had completely collapsed on one side. We checked the other single bed and it was suffering from the same problem.
We reported this to reception and they arranged a change of room and an upgrade. The Duty Manager was also called and she checked the condition of the beds and stated "obviously these beds have been worn out for some time and the problem should have been raised with management by the housemaids". The Duty Manager also stated that also arrange a form of compensation in the hotel restaurant.
The "Upper Deck" rooms. These are on the 4th floor. We had considered booking these up for this trip, but after previous experience of this type of room at other hotels in the chain, deemed it not worth the money. Starbucks instant coffee (with added coffee grouts), a couple of" run of the mill toiletries" and access to Sky doesn't justify the price.
After trying to sleep the night in the upgraded room (Rm 417), we discovered that rooms mattress was also far from new. In addition, the venetian blinds did not work and we put up with subdued lighting during daylight hours.
The evening meal in the restaurant. We were taken to our table before 7pm and placed our order by 7.05pm. In enough time we were told to be entitled to a cheaper priced 3 course meal; and our first round of drinks were on the house due to the room problem.
Drinks, starters and main meals arrived ok. But after 20 minutes of waiting for the desert we were told by our waitress that the kitchen is short staffed (nb. the restaurant used the same excuse on a previous visit). After 40 minutes I asked the restaurant manager if it was normal to wait that time. In under 5 minutes the desserts were on the table.
The food - I ordered a steak and it was good. The rest of my family ordered chicken and cider pie. What they got was Chicken, Bacon and 50% Mushroom pie.
We had no problems with those ingredients, but you can imagine the problems some guests would have. The accompanying vegetables on the other hand were dried out and flavourless. The desserts were terrible (Banana Toffee Eton mess and Chocolate Moouse). The "Mess" was made up of indeterminate ingredients and the moouse was so thick it was more like a truffle (which may have been due to its age).
We were having a good old chat during the dinner, but the total dining time was 2 hours and 40 minutes. When we asked for the bill, it appeared in under a minute and surprise, surprise was wrong by £38. It then took the manager a further 10 minutes to rectify the problem.
As for the breakfast. A good selection, it is only a pity that it wasn't cared for when on display. The scrambled egg was move like dried cut up pieces of omelette and the fried eggs were dried up bullets. I also don't know what hotels do with bacon now; but that was displayed as clumped up slices covered in white emulsified fat.
We will not stay in this hotel again and will think twice about the Village chain in general. Did we complain, no, we were just too darn knackered.
- Official Description (provided by the hotel):
- Village Hotel Farnborough is located just off the M3 motorway, only 1 mile from Farnborough Airport and Rail Station and just 38 minutes to London Waterloo by train. It is also close to the M25 and M4. Nearby attractions include Windsor Castle, Legoland and Thorpe Park. Village Hotel Farnborough has 123 bright and modern bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, TripOnline SA, Ebookers, LateRooms, Cancelon, 5viajes2012 S.L., HotelQuickly and Evoline ltd so you can book your Village Hotel Farnborough reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Village Farnborough Hotel Farnborough
- Village Hotel Farnborough Hampshire