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“Lovely hotel and great staff”

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Holiday Inn Farnborough
Ranked #6 of 7 Hotels in Farnborough
Reviewed 2 March 2012

We arrived by public transport, so had a short walk from the nearest bus stop to the hotel, but it was easy to find. Hotel grounds on entry were clean and well maintained. Reception staff were freindly and very efficent. Room was very clean, tea tray well stocked and bathroom had a good supply of toiletries. Temperature was controllable in room and window was easy to open to get air into room. TV reception was very good and beds were very comfortable.
Breakfast in the morning was buffet style, hot food was hot and quite a good choice. On the second morning they didn't have a cereal that I liked and one of the staff offered to go to a supermarket and buy some!!! That's what I call service, but I choose an alternative. When having breakfast on the first morning, the General Manager walked around the hotel talking to guests. We told him that we were going to a craft show at the venue across the road called Five. When we returned that afternoon, we had a nice note stating that they hoped we had enjoyed our day and this was left with a complimentary peice of cake.
We had a three course evening meal in the restaurant the second evening. The staff were very attentive and the food was faultless. We did get a bit fed up with being offered drinks every time someone approached the table as we had not ordered any as we didn't want any!
Our luggage was stored when we checked out and it felt like we were leaving friends not a hotel. We could not have asked for any more from the staff and we will definetly stay there again if we are in the area.

  • Stayed: February 2012, travelled with friends
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Thank Lisa10001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 5 March 2012

Dear Lisa10001,

Thank you for the time an effort you have taken to write such a detailed and comprehensive review of our hotel. All feedback both positive and room to improve is always welcomed as we strive to be the best and the feedback that our guests provide point us in the right direction to achieve this.

We are all very pleased to read that you felt like you were at a home away from home.
“When we checked out and it felt like we were leaving friends not a hotel”

I am glad you enjoyed the cake!

We look forward to welcoming you back soon.

Nick Aristodemou
Operations Manager

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Reviews (652)
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547 - 553 of 652 reviews

Reviewed 1 March 2012

I have stayed here on numerous occasions over the last few years and have always found the hotel and the service to be excellent.

Positive points
Location - despite being near a main road the rooms are very quiet. If you fancy eating out there is a very good pub (does great food) and two very good Indian restaurants approximately 15 mins walk on the main road back towards Farnborough.
Service - impeccable in all areas - reception, bar, restaurant, room staff etc.
Decor - very modern and relaxing
Leisure facilities - there is a nice pool, sauna and small steam room - all fine for a hotel. The gym is a little small for me but I am spoilt being a member of Bannatynes.
Rooms - al clean, quiet and modern with a choice of pillows (firm and soft)

Negatives
None

Would I stay again
Most definitely

Room Tip: There all good
See more room tips
  • Stayed: February 2012, travelled on business
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Thank JeffB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 5 March 2012

Dear kimbo2012,

Thank you for taking the time to write such a fantastic review for all to read. I have passed on to everyone in the hotel and recognised those who were working.

We look forward to welcoming you back soon.

Nick Aristodemou
Operations Manager

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Reviewed 25 February 2012

We stayed at the hotel for 1 night in a family room and from the moment we checked in, the staff - from the reception, kitchen, cleaners through to the bar staff - were 100% lovely, helpful and freindly and nothing was too much trouble for any of them and would go out of their way to help you.

The food was excellent and cooked superbly. The chefs and waiters/waitresses were fantastic. The room was clean, tidy and very comfortable.

I would highly recommend staying here and will stay there again myself.

  • Stayed: February 2012, travelled with family
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Thank kimbo2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

Stopped over for a couple of days for a trade show and managed to get in. Staff were brilliant and the steak in the restaurant excellent. Top notch stay and certainly one of the best Holiday Inn hotels in the UK.

  • Stayed: February 2012
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Thank Kieran1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 20 February 2012

Dear Kieran1978,

Thank you for your comments made. It was very nice to read the tweet on @HIFarnborough with regards to your stay and to receive more on Trip advisor is great.

I have passed on your comments to all staff involved and we are all proud of your comment, which I quote “Top notch stay and certainly one of the best Holiday Inn hotels in the UK.”

We look forward to welcoming you back next year.

Yours truly,

Nick Aristodemou
Operations Manager

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Reviewed 18 February 2012

I stayed at the Holiday Inn, Farnborough on Monday 13th Feb. from the moment I arrived at the reception, through lunch in the lounge area, dinner and even a chance encounter with the cleaning in the morning, the staff were fantastic. They all just seemed naturally customer orientated - not over the top but efficient and friendly. The rooms need a refurb but the front of house is light airy and attractive. When I told the on duty manager how pleased I was with the staff she asked for my name and number and a few days later the manager phoned me to check my comments and ask for more detail. It is obvious that the great service culture comes from him - same friendly, relaxed approach to a customer - will return!

  • Stayed: February 2012
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Thank SMSteve2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 20 February 2012

Dear SMSteve2009,

Thank you so much for your comments of both praise and those of constructive areas for us to improve. It is very kind of you to not only pass on your feedback over the hotel reception but also by phone and on Trip Advisor for all to see.

I have passed on your comments to all staff involved.

We look forward to welcoming you back next year.

Yours truly,

Nick Aristodemou
Operations Manager

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Reviewed 4 February 2012

We had a wonderful Christmas meal and party evening at the Holiday Inn Farnborough. The food and service were both excellent and the staff were very friendly and helpful - we felt well looked after and had a very enjoyable evening. Thank you to you and your staff for making our Christmas party a night to remember!

  • Stayed: December 2011, travelled on business
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Thank ColinM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 17 February 2012

Dear ColinM1,

Thank you so much for recommending us to others for similar events.
The team and I were delighted to read your review. I have passed on your thanks to those involved and I will ensure that they are recognised for their efforts.

Thank you once again for taking the time to review us as it is extremely valuable for those thinking about using the Hotel and its services in the future.

We look forward to welcoming you back at Christmas or hopefully sooner.

Nick Aristodemou
Operations Manager

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Reviewed 2 February 2012

Last weekend in January 2012, we held an ex-works reunion at the Holiday Inn in Farnborough (our Dinners used to be here many years ago when it was the Queen's Hotel). The event Co-ordinator was exceptionally friendly and helpful while we were making the arrangements and they were happy to cater for a guest with special dietary requirements - we even had a message back directly from the Head Chef!

The staff on duty on the night of the event were, without exception, courteous and helpful. We needed another trestle table brought through as we had loads of photographs turn up, and it was organised very quickly and without any fuss. I was also given a good, discreet warning of the bar closing so everyone had time to top up if they wanted to.

Would thoroughly recommend as a hassle-free and surprisingly cost effective venue for any event - we will definitely be booking our next reunion there!

  • Stayed: January 2012, travelled with friends
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Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIFarnborough, Manager at Holiday Inn Farnborough, responded to this reviewResponded 4 February 2012

Dear Sue S,

The team and I were delighted to read your review. I have passed on your thanks to those involved and I will ensure that they are regognised for their efforts.

I am pleased that you have recommended us to others for similar events.

Thank you once again for taking the time to review us as it is extremely valuable for those thinking about using the Hotel and it's services in the future.

Looking forward to welcoming you back next year.

Nick Aristodemou
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Farnborough

Address: Lynchford Road, Farnborough GU14 6AZ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Farnborough
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Farnborough
Price Range: £70 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Farnborough 3*
Number of rooms: 142
Official Description (provided by the hotel):
Located on the Hampshire/Surrey border with easy access to the M3/M25, the Holiday Inn Farnborough is a great choice for a weekend break for visiting Birdworld, Legoland, Thorpe Park, Chessington World of Adventures, Wisley Gardens and Aldershot Military Museum.The hotel is within walking distance of FIVE, the South of England's new premier conference venue, the Farnborough Air Show and the Aldershot Army Show, and is two miles from Rushmoor Arena, which hosts the annual South of England Tempest Rally among other events.This Farnborough hotel offers guests comfortable air-conditioned bedrooms, with high-speed Internet access and full use of the Spirit Health Club with its pool, jacuzzi, steam room, sauna and well-equipped gym. Our newly refurbished restaurant offers varied menus with daily specials and themed menus once a week, and light bites are served in the lounge. Kids stay & eat free.*We take pride in delivering an efficient, friendly service for conferences, private parties and weddings. Our 10 meeting rooms offer scope for flexible programmes and events for up to 180 delegates/guests.See the hotel's package page for special overnight packages, hotel offers and our monthly theme/tribute nights.*Terms & conditions apply. ... more   less 
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Also Known As:
Holiday Inn Farnborough Hotel Farnborough
Farnborough Holiday Inn
Holiday Inn Farnborough Hampshire

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