Mmmm new Premier Inn at Fleet,great we thought!
On arrival we were greated by an enthusiastic staff member who was soon joined by 2 others who proudly announced they had only been open a short time.
we then asked for a PI brochure as we had had one before to plot our trips,but were told we could only access PI on line,shame!!
Check in by computer,not rocket science but not the same as the warm friendly reception we were used to from PI's,also staff talking non stop on walkie talkies,as we were the only one's checking in I have to ask why????
Our room was basic,small for a twin and rather like sleeping in an office!air con only down to 19 still too warm at night.
we were advised that after we had settled in if we would like to go down to the restaurant we would be given coffee,as there were only 2 tubes of coffee in the room we thought this was good,on arrival at the restaurant no staff member only men in suits,we were later told PI management,who ignored us!!!!
we decided to eat in "The Kitchen"walkie talkies at the ready!!maybe they could walk across to each other??
The meal was not good,1 rump steak and 1 mixed grill,oven chips which were cold and only 8 to 10 on each plate,6 green beans,burnt chicken and a fried egg which could double as a Frisbee!!!!VERY POOR!
2 Peronis £7.30 a little overpriced??
Breakfast,don't bother,no hot breakfast available,well only scraps and when more was bought was loaded onto the plates of large family,did we really have to subsidise kids eating free??After 2 attempts settled on toast and coffee,an exspensive breakfast!!!!
We were asked if we slept well,we informed 2 members of staff that the sink gurgling throughout the night had kept us awake,Good nite guarantee not offered!
We decided to leave and not spend the second night we had booked,the kitchen restaurant needs to up it's game,overpriced and poor food,availability of breakfast very poor.
The staff are very pleasant but seem to lack experience,they need a role model and guidance this is not their fault but management on PI's side.
They did refund the second night and can only thank the 2 young ladies for their thought.
- Official Description (provided by the hotel):
- Located close to the M3 and within walking distance of Fleet train station. Fleet town centre is also a short walk away where the Hart Shopping Centre is situated. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Fleet Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Premier Inn Fleet Hotel Hampshire