We stayed here for four nights with our young children (3 years and 4 months).
We had a suite (room 94) which was an excellent space for all of us. It had a large main bedroom and a sitting area which had a sofa bed and could be separated from the main bedroom with a wooden partition door at night. There was also a small courtyard garden which was very private. Before we booked some of the suites/rooms they offered were rather too chintzy for our taste, but this was fine. The bathroom was large with a separate double shower area. According to my wife the bath products were excellent.
I was a little worried that this place would be too formal for kids, but it was not a problem. Being half term there were a lot of families there. Although the indoor pool is only open for children at set times, that was fine for us and anyway, we were lucky with the weather and were able to use the outdoor pool.
The Spa facilities were great - nice pool, gym etc. My wife had a facial and she said it was excellent.
The house and grounds are beautiful and with the sunshine that we had, the grounds were a real highlight of our stay. (You can hear traffic on the nearby busy A35 from the main lawn which is a bit of a shame.)
Although the individual staff were very nice, the service was surprisingly patchy. Examples include: booking was a real pain, taking a number of tries to persuade them that we did not need a duplex; when we got to our room, it was not made up from the previous person.....they then cleaned up for 30 minutes around us; the dinner service was unacceptably slow and it really detracted from the experience - so much so we did not bother with the main restaurant again.
Food in the main restaurant was no more than OK, considering £65 per head. I found the inflexibility of the menu frustrating - it had to be a set menu of 3 or 5 courses. As ever with these places, food is laughably over priced; even in the lounge it was £20 for a very basic fish pie or burger.
The weather really made our stay and we enjoyed the grounds and found the place to be very relaxing. Overall we had a very nice time and would consider returning at some stage. Just some gripes about service and choice of food.
- Official Description (provided by the hotel):
- An English Original. Chewton Glen is a luxury hotel and spa set in 130 acres of Hampshire countryside on the edge of the New Forest National Park and just a few minutes walk from the sea.12 new luxury treehouse suites now open. ... more less
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- Also Known As:
- Chewton Glen Hotel New Milton
- Chewton Glen Hotel And Spa
- Hotel Chewton Glen
- Chewton Glen Hotel & Spa New Milton, Hampshire