Well, this was a slight let down, compared with our expectations. For starters, the room wasn't safe for our two young children to sleep in - we were on 1st floor and the big windows were easily reachable by our 4 and 3 year olds, the big windows could be opened fully. The staff tried keys to lock them but couldn't. With no other alternatives, we changed the sleeping arrangements so that an adult slept in front of the window to 'guard' it just in case one of the kids fancied escaping in the night. The room was ok, but decoration was poor there were bits falling off the ceilings and generally the furniture was very dated.
The next let down was the restaurant - while the food was of excellent quality, we had to wait over an hour for it and it wasn't even busy. The staff seemed surprised when after 10 mins of being say down we asked for the menus. They also tidied away our knives and forks before we had even eaten!!!! There were no colouring packs available for the children.
- Official Description (provided by the hotel):
- The Mortimer Arms Hotel - This Victorian building has been refurbished combining a unique blend of old world charm and modern sophistication. After a long day, sink into the comfort of one of our en-suite rooms. We provide the perfect location for a weekend in the country with the New Forest National Park on our door step and a short distance from Southampton and Bournemouth. Our excellent Restaurant and Bar boasts tasty traditional home-produced fayre and daily specials to weet the appetite. The relaxed atmosphere is conducive to business lunches and intimate dinners alike. The extensive menu is complimented by a comprehensive wine list and many fine ales. ... more less
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- Also Known As:
- Mortimer Arms Hotel Romsey, Hampshire