We had booked the Onion Store B&B for a 2 night romantic stay. Having read glowing reviews of the place we were really looking forward to staying there. We had reserved the Grain Store. Our heart sank on entering the room as the musky smell hit us full in the nose. Upon further examination we found a toilet in a cupboard and a sink-sized tap that doubled as the bath tap. As we brushed passed the bed linen it felt damp to the touch as did the paper breakfast menu. The whole room was gloomy and a bitter disappointment and very different to the photographs viewed on the website. We felt so uncomfortable in the room that we decided not to stay there at all.
The owner vehemently denied any of the above and after a protracted discussion reluctantly refunded half of our money that we had paid up front, in good faith.
If you wish to stay in the Grain Store we strongly recommend you take a dehumidifier with you.
- Also Known As:
- The Onion Store Hotel Romsey
- The Onion Store Romsey, Hampshire