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“Slow service”

Lillies of Stockbridge
Ranked #21 of 25 Restaurants in Stockbridge
Cuisines: British
Dining options: Breakfast, Outdoor Seating, Reservations, Takeout
Restaurant details
Dining options: Breakfast, Outdoor Seating, Reservations, Takeout
Reviewed 20 July 2014

We have been to Lillies before, but found this trip a little disappointing. I simply wanted a scone and coffee , which arrived after about 10 minutes. My husband asked for a cooked lunch, and this eventually arrived about 20 minutes later, and neither of us raved about our food The staff was not overly engaging, although the two young ladies were the most helpful.
I think Lillies need to be careful that they do not rely on their lovely setting to get the customers in. Service and quality is also important!

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1  Thank Louise C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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252 - 256 of 294 reviews

Reviewed 19 July 2014

A lovely, traditional café with proper tablecloths and good food - cakes, sandwiches as well as cooked lunches. However, the service was slow, with a lady maneuvering plates and cups behind the counter for ages! However, a really pleasant young waitress duly appeared, and the service then improved. It just needs a bit of TLC and a bit of a clean up. The Ladies' needed a good dusting and the paintwork overall was in need of a fresh lick of paint. Still, a pleasant enough café, well worth a visit but would have scored more with a little attention detail.

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1  Thank NigelRowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

We loved Lillies. The food was so tasty and delicious with plenty to choose from including healthy choices, the service fantastic and we had such a great time.

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2  Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ally_Lethbridge, Manager at Lillies of Stockbridge, responded to this reviewResponded 16 July 2014

Dear Customer,

Thank you for taking the time to leave your feedback. We are very happy to hear that you had a pleasant experience in the tearoom and look forward to welcoming you back soon!

Many thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2014

Excellent breakfast in an old world setting, and a nice outdoor area by the river.With easy parking outside.

2  Thank 461TonyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ally_Lethbridge, Manager at Lillies of Stockbridge, responded to this reviewResponded 16 July 2014

Dear Customer,

Thank you for taking the time to leave your feedback. We are very happy to hear that you had a pleasant experience in the tearoom and look forward to welcoming you back soon!

Many thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Had to while away an hour while waiting for a friend that had a business appointment..Decor was quaint and the waitress was friendly .
I had a tuna fish sandwich ,delicious Coffee and Walnut Cake.and a small Cafetiere of coffee which all served in good time.
There is a £10 min spend on credit cards and as I had brought the wrong card I managed to scrap together the £10.40 for my meal. A tad on the expensive side for what I had ,but very nice. Will go again

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Thank Anne_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ally_Lethbridge, Manager at Lillies of Stockbridge, responded to this reviewResponded 16 July 2014

Dear Customer,

Thank you for taking the time to leave your feedback. We are very happy to hear that you had a pleasant experience in the tearoom and look forward to welcoming you back soon!

Many thanks!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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