We arrived Friday afternoon 26th July 2013, and checked in without a problem, and the room was quite adequate. We went down to the bar for a quick drink before going for a stroll and discovered that the barman had no idea what he was doing due to the fact that he had not been trained and our quick drink took a bit longer than we had anticipated.
On Saturday we spent the day sightseeing and when we returned to the hotel we discovered that there was a wedding reception at the hotel and had trouble parking our car. After a wash and brush up we again went down to the bar but the service was even worse than we had experienced the night before, so we left and ate at another pub in the town and then enjoyed a drink at the same place without the hassle.
We mentioned this on checkout and the management tried to use the excuse that there was a wedding reception so they were busy. That did not wash with us. The problem was very poor or no training of the bar staff, as we had already experienced on Friday.
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- Also Known As:
- Grosvenor Hotel Stockbridge
- The Grosvenor Stockbridge, Hampshire