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“Old fashioned value for money”
Review of The Grosvenor

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The Grosvenor
Ranked #2 of 2 Hotels in Stockbridge
London
Level Contributor
319 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
“Old fashioned value for money”
Reviewed 16 August 2013

Just a quick stay on our way further west.

It's not glamorous & could be updated a bit but is great value. Our room was small but spotless & very comfortable bed & nice bed linen. Would have liked a slightly larger pillow. The bathroom was slightly dated but no real problem with that - appreciated that there were lots of towels. TV & tea making facilities. Free wifi in the hotel which we didn't try.

For £65 including breakfast it's an absolute bargain. Nice bar in the hotel & outside courtyard area. Lots of choice for hot breakfast but could've been some slight improvements - obviously produced en masse so toast cold when we got it & originally very good bacon a bit ruined by the way it had been cooked.

But for a quick break or if you're fishing around & about, it is ideal & is a very reasonable place to stay.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BarristerLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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432 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
San Francisco, California
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 August 2013

We booked this last minute because we wanted to explore the area around the River Test. Stockbridge is a pleasant and lovely village on that river. The hotel is part of the Old English Inn chain, and was delightful. There was a wonderful garden in which we enjoyed our evening cocktails. The evening menu has a nice and affordable menu. After dinner a stroll around the village and a pint before bedtime made for a wonderful stay. We needed to find our next hotel and the staff (all 3 of them) stood on their heads to help us find the right accommodations- super impressive service. I will not hesitate to stay again at one of their hotels. Definitely not a cookie- cutter chain of hotels.

Room Tip: The room at the front of the hotel can be noisy since they face the road. We had a very quiet room i...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank red7557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
244 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 12 August 2013

Part of the Old English Inn chain, this establishment certainly doesn't let the side down. Very friendly staff though a bit fraught and rushed when coping with a wedding. Been/being refurbished in places and with huge comfy beds it was a very pleasant stay. The garden at the rear is a lovely sun trap in which to enjoy a quiet drink (other peoples kids apart).

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THATFOODIEMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waltham Cross, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 August 2013

Very helpful reception, advised on free WiFi and rear of hotel car parking. Overall friendly and obliging staff. Price includes bed and breakfast which is very reasonable. Food portions are large for the biggest of appetites. Entertainment is held at certain times of the year so check their timetables. The rooms are average size with en suite facilities and the beds are very comfortable. If there is a downside it would be squeaky floorboards which cannot be helped in older properties and the room was dusty, could have done with better housekeeping. Would loved to have stayed longer and explored the village a bit more which is very quaint. If you are disabled you must ask for a ground floor room as I did not see any lifts. There is disabled parking and access to the hotel, bar and dinning room is easily accessible. Part of the Greene King Group.

Stayed August 2013, travelled as a couple
Helpful?
Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hampshire
Level Contributor
196 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
Reviewed 29 July 2013

Stopped here late afternoon for lunch. The two ladies behind the bar were high calibre very helpful, let us run a tab without taking security etc. Had very nice late lunch (cashew veggie paella). Not sure there is too much left to say, only that would certainly come again. i see they have New Orleans jazz Sunday lunch which looks fun.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ebbcourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OEIGK, Guest Relations Manager at The Grosvenor, responded to this review, 3 August 2013
Many thanks for taking the time to post your comments. We hope to see you again in the future.
Maggie Evans
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ebbw Vale, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2013

We arrived Friday afternoon 26th July 2013, and checked in without a problem, and the room was quite adequate. We went down to the bar for a quick drink before going for a stroll and discovered that the barman had no idea what he was doing due to the fact that he had not been trained and our quick drink took a bit longer than we had anticipated.
On Saturday we spent the day sightseeing and when we returned to the hotel we discovered that there was a wedding reception at the hotel and had trouble parking our car. After a wash and brush up we again went down to the bar but the service was even worse than we had experienced the night before, so we left and ate at another pub in the town and then enjoyed a drink at the same place without the hassle.
We mentioned this on checkout and the management tried to use the excuse that there was a wedding reception so they were busy. That did not wash with us. The problem was very poor or no training of the bar staff, as we had already experienced on Friday.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keithp2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OEIGK, Guest Relations Manager at The Grosvenor, responded to this review, 3 August 2013
Many thanks for taking the time to post your comments. I'm sorry that you were let down by our service but can assure you that the training of our staff is extremely important to us and we sincerely hope that this will not stop you from visiting us again in the future.
Maggie Evans
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hythe, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 July 2013

we happened on this hotel by chance when looking for somewhere affordable to eat we were served with good honest food in my opinion and the bill didn't break the bank in fact we enjoyed the experience so much we booked a table for the next evening we will be dining here on our next trip so please chef don't resign

Room Tip: we only dined here we did not stay over but may well do so next visit to the area
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  • Stayed July 2013, travelled as a couple
    • Value
    • Service
Helpful?
Thank richard a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OEIGK, Guest Relations Manager at The Grosvenor, responded to this review, 3 August 2013
Many thanks for taking the time to post your comments. We hope to see you again in the future.
Maggie Evans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Grosvenor

Property: The Grosvenor
Address: High Street, Stockbridge SO20 6EU, England
Region: United Kingdom > England > Hampshire > Stockbridge
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Stockbridge
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Grosvenor 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Grosvenor Hotel Stockbridge
The Grosvenor Stockbridge, Hampshire

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