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“Not a four star.”
Review of Solent Hotel & Spa

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Solent Hotel & Spa
Ranked #1 of 1 Hotels in Whiteley
Certificate of Excellence
Reviewed 3 May 2008

This should be a great hotel, but it's not.
I've stayed here a couple of times now and it's little things that have put me off. If the hotel was cheaper I'd put up with these annoyances
At this price point everything should be perfect.

Internet wireless access is free but coverage is spotty and slow.
One morning, I was seated at a table that had not been cleared.
Another morning, I asked for coffee that never came.
On a different visit I asked for a ride to the airport, which they say the y provide with notice, but was told I'd have to take a cab.

None of these things are serious, but they add up.

  • Stayed: April 2008, travelled on business
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3  Thank traveledUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claremont, General Manager at Solent Hotel & Spa, responded to this reviewResponded 16 May 2008

The Solent Hotel & Spa does provide free internet wireless throughout the hotel to hotel residents and Affinity members. We are aware that there are some areas of the hotel where the signal is weak, and we are in the process of upgrading the signal. While we do offer a free pick-up from Southampton Airport or Southampton Parkway British Rail station, we are not able to offer return transportation. This is clearly stated on our website, but I apologise if there has been any confusion.
We are always trying to improve our service and facilities, and value any feedback – good or bad – so rest assured we will act on any comments about service.

Clive Watts
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,109)
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1,089 - 1,095 of 1,109 reviews

Reviewed 25 January 2008

  • Stayed: January 2008, travelled on business
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5  Thank Vintagemalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2007

  • Stayed: June 2007, travelled as a couple
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1  Thank Kris44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2007

  • Stayed: March 2007, travelled as a couple
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2  Thank Amberhogend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2007

  • Stayed: April 2007, travelled with family
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3  Thank Bognorarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2006

  • Stayed: October 2006, travelled as a couple
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3  Thank RussellH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2006

  • Stayed: August 2006, travelled with family
    • Value
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    • Business service (e.g., internet access)
2  Thank mattyknight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Solent Hotel & Spa

Address: Rookery Avenue, Whiteley, Fareham PO15 7AJ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Fareham > Whiteley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Whiteley
Price Range: £91 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Solent Hotel & Spa 4*
Number of rooms: 111
Official Description (provided by the hotel):
Awarded the AA Hotel Group Of The Year 2016/2017, Thwaites Hotel's luxurious 4 star Solent Hotel and Spa nestles in acres of glorious Hampshire woodland and provides a haven of peace and tranquillity for both business and leisure guests. Located just minutes from Junction 9 of the M27 motorway, the Hotel is midway between Southampton and Portsmouth, and less than thirty minutes from the New Forest. ... more   less 
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Also Known As:
Solent Hotel And Spa
Solent Hotel Whiteley
Solent Hotel & Spa Whiteley, Fareham, Hampshire

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