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“Good service, room, pool and breakfast”
3 of 5 bubbles Review of Solent Hotel & Spa

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Solent Hotel & Spa
Ranked #1 of 1 Hotels in Whiteley
Certificate of Excellence
Hamburg
Level Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Good service, room, pool and breakfast”
3 of 5 bubbles Reviewed 15 November 2008

At around 156 pounds this place is expensive if you don't want to make use of the large pool and the gym.

Plus points: well trained, friendly, polite staff throughout; a nice big comfortable room with fridge and a good tea-making kit; good breakfast with fresh orange juice; large pool.

Not so good: food quality at dinner - most of the things I tried over 3 days seemed to have come from the freezer; nowhere else to eat that you can walk to; price levels.

I'd stay again on business but wouldn't spend my own money here.

  • Liked — Friendly service, good room
  • Disliked — Dinner
  • Stayed November 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TOB_HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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971 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Oxford
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 6 November 2008

The hotel is clean, tidy and the staff are quite polite, but it is so expensive for what it is. I know most people staying would be getting their business to pick up the tab, but that wasn't the case for me and therefore price was a big factor.

There seems to be a real shortage of medium-priced but reasonable accommodation along this part of the M27, and this doesn't help. Reception said they had little room to manoeuvre on price and that maybe true, but the hotel was not full.

Food wise, again, over priced and ok. Next time I'd head across the other side of the motorway and pick up something cheaper. I had held some business meetings here before and those went well and I've no complaints, but I'm not sure about the value of the rooms.

  • Liked — Good room
  • Disliked — Price
  • Stayed October 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ozboyOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIVERPOOL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 August 2008

We have just had a stay in this hotel and it was a very nice atmosphere as soon as you walked into the foyer.
Our room had everything you needed plus the use of a very nice bathrobe to use while you stayed there.Also what I found a good service was the -in room connection to the internet FREE OF CHARGE.
The salad bar in the restaurant has to be one of the best i have come across in hotels and the food was lovely.
I will definitely stay there again if Im in the area A++++++++++

  • Liked — Quiet,Friendly,Great Food
  • Disliked — no Outside Seating For General Relaxation
  • Stayed August 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank EX-KEYS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 3 May 2008

This should be a great hotel, but it's not.
I've stayed here a couple of times now and it's little things that have put me off. If the hotel was cheaper I'd put up with these annoyances
At this price point everything should be perfect.

Internet wireless access is free but coverage is spotty and slow.
One morning, I was seated at a table that had not been cleared.
Another morning, I asked for coffee that never came.
On a different visit I asked for a ride to the airport, which they say the y provide with notice, but was told I'd have to take a cab.

None of these things are serious, but they add up.

  • Stayed April 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank traveledUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
claremont, General Manager at Solent Hotel & Spa, responded to this review, 16 May 2008
The Solent Hotel & Spa does provide free internet wireless throughout the hotel to hotel residents and Affinity members. We are aware that there are some areas of the hotel where the signal is weak, and we are in the process of upgrading the signal. While we do offer a free pick-up from Southampton Airport or Southampton Parkway British Rail station, we are not able to offer return transportation. This is clearly stated on our website, but I apologise if there has been any confusion.
We are always trying to improve our service and facilities, and value any feedback – good or bad – so rest assured we will act on any comments about service.

Clive Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Solent Hotel & Spa

Property: Solent Hotel & Spa
Address: Rookery Avenue, Whiteley, Fareham PO15 7AJ, England
Phone Number:
Region: United Kingdom > England > Hampshire > Fareham > Whiteley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Whiteley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Solent Hotel & Spa 4*
Number of rooms: 111
Official Description (provided by the hotel):
Awarded the AA Hotel Group Of The Year 2016/2017, Thwaites Hotel's luxurious 4 star Solent Hotel and Spa nestles in acres of glorious Hampshire woodland and provides a haven of peace and tranquillity for both business and leisure guests. Located just minutes from Junction 9 of the M27 motorway, the Hotel is midway between Southampton and Portsmouth, and less than thirty minutes from the New Forest. ... more   less 
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Also Known As:
Solent Hotel And Spa
Solent Hotel Whiteley
Solent Hotel & Spa Whiteley, Fareham, Hampshire

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