The hotel looked quite good on the internet but was disappointed on arrival. Stayed in executive family suite (family of four). Pros: Staff were friendly. Food in restaurant was good but a bit overpriced. Must try: sticky toffee pudding and ice cream - delicious. Nice gifts for children on arrival - cookie and chocolates - a nice surprise. Swimming pool, sauna and jacuzzi were clean. Cons: Room was a bit dated. Pull out bed - mattress was too small for frame. No extractor fan in bathroom. Tiles missing and cracked in bathroom. Signs of mildew around bath tub. Unhygienic and mouldy shower curtain. Asked for soya milk - the staff put 2 uncovered glasses in the fridge - would have rathered a carton or covered glass. Last booking in restaurant for families with kids under 12 is 7pm and you need to be gone by 8pm. You can eat in the bar instead (which has the same menu and is quiet) but not the same. Would not call this a great 4 star hotel - average... yes - great... no!
- Official Description (provided by the hotel):
- Awarded the AA Hotel Group Of The Year 2016/2017, Thwaites Hotel's luxurious 4 star Solent Hotel and Spa nestles in acres of glorious Hampshire woodland and provides a haven of peace and tranquillity for both business and leisure guests. Located just minutes from Junction 9 of the M27 motorway, the Hotel is midway between Southampton and Portsmouth, and less than thirty minutes from the New Forest. ... more less
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- Also Known As:
- Solent Hotel And Spa
- Solent Hotel Whiteley
- Solent Hotel & Spa Whiteley, Fareham, Hampshire