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“Enjoyable stay”
Review of Forest Lodge Hotel

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Forest Lodge Hotel
Ranked #4 of 8 Hotels in Lyndhurst
Certificate of Excellence
Reviewed 3 June 2014

A lovely hotel set back from the main road in Lyndhurst yet within easy walking distance of shops and pubs. The hotel has a pleasant atmosphere about it and the staff were very helpful. Breakfast was just what I needed before a long car journey and was available early so I could get on the road at a decent time. Room was clean (although a little dark due) and the creeky floorboards outside my room was a little annoying when people were walking by to the swimming pool, but not so much that I couldn't sleep in the evening. All in all an enjoyable stay in a lovely location.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Best Western GB
Thank Tracey R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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555 - 561 of 846 reviews

Reviewed 2 June 2014

Roomy and pleasant hotel with helpful staff. Very well placed for New Forest and coast. Excellent food with efficient service. Reasonably priced with a good dinner, bed and breakfast offer. Thoughtful and reasonable cancellation policy.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank Rosemary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

We are a family of four and stayed here for two nights. We had a family room with bunk beds for the kids. We were fortunate enough to be able to check in early because the room was ready. The reception staff were friendly and polite. When we got to the room I thought it was a decent enough size for the amount of time we spent in it. The room was not spotless. It looked like it could have done with a more thorough vacuum throughout, including the bathroom. The bed was very comfortable and the children were happy with their bunks. We booked a breakfast and dinner inclusive deal which I thought was really good value.
The pool area is very quiet and the two times that we used it we pretty much had it to ourselves. There are towels provided in the changing rooms but the changing area is tiny and there are no lockers so you have to just leave your clothes on a bench. The pool is basic but a bonus when you have children who love to swim. Also I couldn't find any other 3* hotels in that area that include an indoor pool.
I read a lot of the reviews before booking this hotel, a lot of people complained that the hotel looked tired and dated. I didn't think this was the case, yes, there are a few cracks in the paint work here and there but honestly you must be bored if you have time to sit and examine paintwork! The hotel is set centrally in the stunning village of Lyndhurst with shops and restaurants just a short stroll away. My only criticism would be our dining experience. The first evening we were served promptly and the food was ok (in my opinion not worth the prices they charge) the portions are a bit on the small side but as we'd got a good package deal I wasn't really bothered, the second evening the service was awful. We booked a table for the four of us at 8pm, it took them almost 30 mins just to bring our starter, then there was a delay between main and dessert. We were still there at 10.45 and the children were practically falling asleep at the table! Breakfast is basic but again small portion sizes. If you're considering this hotel for a New Forest break then I would recommend it but make sure you get a good deal!

Stayed: May 2014, travelled with family
1  Thank E N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newforesthotels, Guest Relations Manager at Forest Lodge Hotel, responded to this reviewResponded 4 June 2014

Thank you for taking the time to write this review. I am pleased to read that you overall had an enjoyable stay with your family, and will ensure your comments are investigated further by the general manager to ensure these are rectified. I do hope you will consider returning for another stay in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Last year we adjudged the hotel as "Nearly there" after five years of variable performance. In this sixth year it is a delight to say that the hotel provided a level of accommodation that exceeded its 3* rating. The experience from check in to check out was first class, from staff who were friendly, efficient and helpful to meals in both Forest and Glasshouse which were all superb. The food was of the highest quality with each course presented at its best and where appropriate cooked to perfection. The minor issue of an incomplete sweet was dealt with in the most professional manner by Elisabeth, who even in a very busy dining room, ensured that an update was provided on progress. The standard room more than met our needs, adequate space, comfortable bed, well fitted en-suite and decent décor. A wholly satisfactory three days and a credit to Best Western.

  • Stayed: May 2014, travelled with family
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1  Thank Martin_Joan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

Lovely, clean and well presented room and the bed was very comfortable! The room was small but it wasn't an issue, there was plenty of floor space for my toddler to play. We only stayed on night though. Would recommend it.

  • Stayed: May 2014, travelled with family
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1  Thank MelissaAnders0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2014

Today I spent a special time with friends and celebrating a special birthday...21st...... We had a wonderful welcome and shown to a relaxing and contemporary room laid out ready for our tea. The staff were very attentive, and nothing was too much trouble.
If you want a special treat I would certainly recommend the Forest Lodge.
Thank you for a lovely afternoon.

  • Stayed: May 2014, travelled with friends
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1  Thank Suzie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2014

Staff didn't seem to care that you were staying. Room was cooled by a desk fan in an open window which must have wasted electricity and puts in doubt their environmental claims. Would not stay again and would not recommend it.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western GB
2  Thank 391colinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
newforesthotels, Guest Relations Manager at Forest Lodge Hotel, responded to this reviewResponded 4 June 2014

I am sorry you felt neglected by the staff during your recent stay. This is not our usual level of service and I will ensure the general manager is made aware of your comments. Thank you for taking the time to write this review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Forest Lodge Hotel

Address: Romsey Road, Pikes Hill, Lyndhurst, New Forest SO43 7AS, England (Formerly BEST WESTERN Forest Lodge)
Region: United Kingdom > England > Hampshire > New Forest > Lyndhurst
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Lyndhurst
Price Range: £93 - £217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Forest Lodge Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Formerly a Georgian Dower House of the Notherwood Estate, the Forest Lodge Hotel blends historical charm and contemporary style with warm hospitality. Located just minutes from Lyndhurst and the beautiful New Forest, our boutique hotel is the perfect destination for weekend getaways, family breaks, wedding celebrations, corporate meetings and events. Family-friendly doesn't just mean the kids, we welcome dogs too. With comfy, well appointed rooms featuring great amenities, we're ideal for swift overnight stays and long, indulgent breaks. Stroll into Lyndhurst and hit the boutiques, explore the beautiful New Forest surroundings, relax in our bars and dine well in the award-winning Glasshouse Restaurant. ... more   less 
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Also Known As:
Best Western Forest Lodge Hotel Lyndhurst
Best Western Lyndhurst
Lyndhurst Best Western
Best Western Forest Hotel
Forest Lodge Hotel Lyndhurst, New Forest

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