Totally disagree with previous poster.
You cant please everyone all the time !
Having stayed at Candlesticks during the summer last year we have to say what a lovely place.
Food is excellent and the personal level of service is what is missing in other hotels.
Owners could not do enough to help.
Wonderful people and a lovely place to stay for great access to the new forest.
A very informal place to spend your time and would recommend candlesticks to anyone.
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