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“Felt unwelcomed”
Review of Elm Tree Inn

Elm Tree Inn
Ranked #30 of 71 Restaurants in Ringwood
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
London, United Kingdom
Level 4 Contributor
30 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Felt unwelcomed”
Reviewed 20 June 2014

Called in on this Inn and asked for a menu that we could take away to study. We were told they hadn't any to take out, but we could look at one they had inside (a photocopied version of it wouldn't have taken more than a minute to produce for us, but never mind, this wasn't offered!!!!). The Inn was almost empty and we were going to sit down at a table to look at this one and only menu and we were told that we couldn't sit there as 'that's for dining customers only'. The area was empty anyway! We couldn't see the food hygiene rating on the door either.
We walked out and went to Alice Lisle instead who welcomed us with open arms.

  • Visited June 2014
    • Atmosphere
    • Service
Helpful?
2 Thank LondonDora41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
budd125, Owner at Elm Tree Inn, responded to this review, 21 June 2014
I am so disappointed that you were treated in this way by a member of staff in my business. As you can see from other reviews on this site , this is not what we are all about and consistently provide good and courteous service to our customers . I apologise sincerely and trust me I am looking into this today! If you would like to contact me on 01425 472516 I will happily discuss this with you further .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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387 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Bournemouth, United Kingdom
Level 3 Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Consistently good”
Reviewed 18 June 2014

Have been on numerous occasions. The food is always of a consistently high standard, the portions are very generous. It is a good job they offer a smaller appetite option! The staff are always very attentive and friendly. Would recommend it to everyone!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Choccielover2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“A little warmer would have been nice.”
Reviewed 12 June 2014

Have eaten here 5 times, the food always very tasty the staff very friendly. The last twice we had a roast again very tasty but could have been a little warmer, one was Easter Sunday the second was two weeks ago, will go again as I hope just a little blip .

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Love it!”
Reviewed 11 June 2014 via mobile

Im not going to complain. The kittle brother is one of the chefs in the pub :-)
Never had a bad meal there and has always been nice to go to.
Recommend this to anyone
Pie night Wednesday's in particular...

Helpful?
Thank BenPounds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ringwood
2 reviews
“Excellent food and value for money.”
Reviewed 7 June 2014

Staff we're very friendly & the food was excellent.The Jacket potatoes we're amazing & Ribs we're mouth watering. Can't wait to go back!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank plowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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