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“Lovely hotel - BUT double check your booking!” 4 of 5 bubbles
Review of The Master Builder's House Hotel

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The Master Builder's House Hotel
Ranked #3 of 3 Hotels in Beaulieu
Certificate of Excellence
Stamford, United Kingdom
Level Contributor
129 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Lovely hotel - BUT double check your booking!”
4 of 5 bubbles Reviewed 26 October 2010

As part of my 40th birthday present, we booked two nights at this lovely hotel. We booked through www.booking.com, receiving email confirmation of the booking. After 190 mile trip, we arrived at reception to be told that we had no booking and that there were no rooms. The receptionist called the General Manager who then said there was one room available for one night. The staff appeared helpful and said it was a superior room and we wouldn't be charged extra, and they also waived the cost of our dinner that evening. However, it did seem as if the room was only free due to a large leak which had soaked the carpet in the middle of the room, so we had to call for towels to be put down on the floor, which were quickly soaked through. We didn't get a proper explanation as to why we were holding a printed confirmation of our stay but the hotel didn't - apart from one receptionist admitting they received them by FAX and had a probelm with the machine a couple of weeks ago...
We didn't have the relaxing time away hoped for, spend extra as the hotel for the next night was more, and still are left wondering quite whose fault this was.
This aside, it is a quirky, friendly hotel in a beautiful location, and we would return AFTER booking directly with the hotel!

  • Stayed October 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blunderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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845 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Brockenhurst, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 October 2010

We all stayed at this hotel because my daughter was getting married at Exbury Gardens in the New Forest. We had previously visited there for a drink/bbq and thought it would be an excellent place for the bride to leave from and we took over 50% of the hotel for 2 nights bed and breakfast.
The main building which I stayed in had themed rooms and were very plush, some other relatives stayed in the recently refurbished annex and had no complaints. Breakfast was very good and the bar menu was also good. Reception and bar staff had great customer skills. Well done

  • Stayed September 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nealewthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwickshire
Level Contributor
74 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 2 October 2010

Spent one night here to celebrate our wedding anniversary stopping in the Agamemnon Room which is a beautiful room with stunning views. Had a really wonderful stay. Spotlessley clean with Food that couldn't be faulted both for dinner and breakfast. Would recommend this hotel without any hesitation whatsoever, fantastic hotel in a beautiful part of the country.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MidlandsWarwickshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
essex
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 September 2010

The hotel is very nicely presented and decorated in a great setting; excellent for dogs - welcome everywhere and good walks from hotel. Very tranquil. Quite a mixed clientelle, lots of boat people come during day and early evening. Creates a nice atmosphere & some interesting conversations in the bars.
Room (standard) is absolutely fine, not sure what the complaints are about , much better than had been suggested - size good, nice facilities, enormous bed and excellent linen, great bathroom and showeer; nice touches like cucumber vodka and fresh coffee! We had good food overall - bbq is average, but breakfast is really great, desserts wonderful and the main meal was fine. The restaurant is beautifully set and we found the service very professional and polite
.... the only problem was I was up for one night with food that had clearly disagreed with me - I ate lots of sea food here, but something was not quite right & have suffered for it with one ruined night in the bathroom! I informed reception who were polite, if not terribly interested; they didnt get anyone but promised the food and beverage manager would call me back., not happened yet. Would I return? Probably if they take courtesy to call back and can be sure it was just isolated and they demonstrate some concern.

  • Stayed September 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EssexNicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 2 September 2010

We stayed at the Master Builder during a touring trip of Southern England in the Victorious Room for one night and wished it had been for longer. This room is beautiful and elegant with views of the river and we loved it. The robes were good and smelt of lavender. Our daughter had her own room within our room and this was brilliant, though she did complain the day bed was a bit hard.

We have stayed in lots of hotels and I am very fussy and spend ages checking hotels out before I book and this place did not disappoint and I would definately put the room in the top three of rooms I have ever stayed in. The location is wonderful and the atmosphere is very friendly and welcoming.

We ate in the hotel in the bar and the food was good and reasonably priced too.

The tea and coffee making facilities in the room where good and I am now an avid fan of tea pigs.

We would definatley return to this hotel and would recommmend to all our family and friends.

  • Stayed August 2010, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank masterplaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 August 2010

We stayed for a few nights with our 2 dogs and had a lovely time. The hotel is very dog friendly , with all owners and dogs staying in the Henry Adams wing.. The setting is beautiful and the quality of food & service in the restaurant for both breakfast & dinner was superb.. Highly recommended for a short break.

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Angela U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 August 2010

We stayed for one night in late July for my partner's birthday and very much enjoyed it. Our room was a standard (in the Henry Adams Wing) - lovely bed/linen, nice extra touches (toiletries etc) with proper coffee and a decent kettle (unlike most hotels). Everything was good quality. We had dinner in the restaurant and it was great (and not expensive) with good service and very pleasant staff - ditto the breakfast. We had a glass of champagne on the terrace before dinner and it was a very generous measure. Couldn't fault it at all. Loved the location and the peace/quiet and enjoyed our walk to Beaulieu along the river (about 2 miles) although we got a taxi back!

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SeptPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Master Builder's House Hotel

Property: The Master Builder's House Hotel
Address: Bucklers Hard, Beaulieu, New Forest, Brockenhurst SO42 7XB, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst > Beaulieu
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Beaulieu
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Master Builder's House Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
With its stunning location in the New Forest overlooking the Beaulieu River, this historic hotel at Buckler's Hard offers a relaxing stay of quirky but affordable luxury. Tuck into a pint and a snack in the Yachtsman's Bar & Gardens, or treat yourself to a sumptuous meal in the Riverside Restaurant. Most importantly, relax and enjoy every minute of your time with us. ... more   less 
Reservation Options:
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Also Known As:
Master Builders Hotel
The Master Builder's House Hotel Beaulieu, New Forest

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