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“Step back in time for perfect rural charm!”
Review of Montagu Arms Hotel

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Montagu Arms Hotel
Ranked #1 of 2 Hotels in Beaulieu
Certificate of Excellence
Reviewed 24 March 2011

This hotel exudes ye olde worlde charm! The hotel is situated in the beautiful hamlet of Beaulieu, opposite a glorious lake, 2 minutes from the quaint high street, which still has a couple of lovely shops (including a chocolate shop).

Upon arrival, staff were welcoming and took their time to make sure we were greeted and informed of the hotel's various services. They took us to our room and carried our luggage. The hotel suite was gorgeous, well port portioned and had lovely little touches such as the study area, soft robes and organic toiletries. They even wake you with nice tea and coffee, by bringing it to your room in the morning, with the pre-ordered newspaper.

Dinner in the main restaurant was special and the staff were perfect. The food was glorious and well worth experiencing. Breakfast consists of buffet and made to order cooked breakfast. Eggs a from the chickens in the back garden.

The English gardens at the back of the hotel were the icing on the cake. So relaxing, so inviting and the best great escape from London, that we could have asked for. We will return!!!

  • Stayed: March 2011, travelled as a couple
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Thank westendladLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 March 2011

My wife and I spent just one night at the Montagu Arms to celebrate her birthday. One of the main attractions was the Michelin Star Terrace Restuarant, but more of that later.

Our arrival from the rear car park, and into the bar was greeted by a helpful member of staff, who rather than just say hello and point the way to reception, took us through, offered to carry our bags (we declined!) and held doors open for us. This from someone who worked behind the bar was a fabulous way to start our stay at the hotel. The level of attention and service never dropped from this level.

Check-in was smooth and efficient, and we found ourselves being led to our room by the concierge. It became immediately apparent that the hotel was full of rustic charm, with open fire places and creaky floorboards. Our room was of a good size, with the bed being very comfortable. The bathroom was well appointed, but was a little on the small size. It was disappointing that the shower was 'in bath' and not separate, but that's a minor grumble. Towels were of a good size and nice and soft.

The room is of an older style, and some things do look a little outdated. BUT, I wouldn't want this hotel to be modernised - it plays on its old style charm and doesn't need sophisitcation - especially with the high level of service.

We had booked at the Terrace restaurant for dinner and enjoyed a fabulous meal. The food was of the highest quality, and once again, the service was outstanding. Our recommended bottle of wine was perfect, although some would argue the selection on the wine list is possibly a little limited (we didn't!). Yes, it is expensive, but it was well worth it.

We got a great night's sleep, and enjoyed our breakfast in the morning. Check-out was again smooth and quick. We would definitely go back, both for the hotel and the restaurant.

Just one gripe - the air-conditioning/heating unit didn;t seem to work. Whatever temperature you chose on the remote control, nothing seemed to change. It seemed to be a very old a/c unit. But, just to stress, this was a minor gripe in what was an excellent stay.

  • Stayed: March 2011, travelled as a couple
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Thank robski_korsikoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2011

We arrived in the afternoon of the 25th February from an international destination and stayed until 1st March 2011.

First impressions where that the Hotel is very quaint. The reception was homely, the staff were very helpful. We we shown to our room which was situated on the top floor in (room 32). We had a terrible nights sleep as the bed was extremly hard and the room overlooked the main road, so traffic was consitent throught out the night. Additionally, the room was very cramped indeed.

In the morning, we raised our concerns and were duly moved to and adjacent room (30)) this room was less cramped than the previous room and the bed was considerably more comfortable, we reamained in this room for the rest of the stay. The breakfast was absolutley fabuous and the staff were helpful, polite and professional. We did not dine in the evening, should we return we shall book a table.

On the whole, it was a pleasant day and apart from the first night we had a relaxing and pleasant time.

  • Stayed: February 2011, travelled as a couple
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Thank Alistair M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2011

The hotel is nicely located in the small village of Beaulieu near a lake and river with nice opportunities to walk and close to the new forest. The hotel is old English style with tea hour in the afternoon. The atmoshere is romatic, however the rooms and bathrooms are very small. For this reasons I would not stay there for more than 1 or 2 nights.
The restaurant exceeded my expectations. Excellent dishes and very creative.

  • Stayed: February 2011, travelled on business
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Thank beaverK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2011

I saw this hotel with a great offer on Travelzoo and decided to book it as a surprise for my husband. We were impressed from the moment we pulled into the car park! There are "garages" in old barns in the lower car park, then you can enter the hotel this way by walking through the beautifully maintained cottage garden. The hotel is small but grand but incredibly homely at the same time. We arrived early so had use of the spa facilities at Careys Manor, which was incredibly relaxing - just what busy working parents need to start a break! We went back to the Montagu for afternoon tea, which was presented on crisp linen tablecloths in the conservatory and just perfect, sitting in the sunshine. Our room was lovely, very large and a four poster witth a bottle of wine chilled and waiting. We went down to dinner early and had the lounge to ourselves and were invited to choose from the menus whilst sitting in front of a roaring fire, being presented with complimentary nibbles from the chef! The meal was perfect and beautifully presented by immaculate waiters, who - it seems - only get pleasure from your enjoyment of your meal etc. Again we had complimentary starters offered to us - all perfect. All produce is sourced locally and you can certainly appreciate that. breakfast was the same, absolutely perfect. When we got back to our room after dinner, there were loads of lovely touches - I won't share so not to spoil it for you but the one we really appreciated was the offer of tea or coffee to be delivered to our room at a suitable time to us the next morning. There are comments that this facility shoudl be in the rooms, but this was much nicer and a lovely way to wake up, rather than the plastic pots of milk you normally have - all freshly brewed fresh milk etc. When we checked out we were offered a comments card and was happy to complete it. We were asked if there was any one thing that could be improved/provided to make our stay better - and for us - there absolutely wasn't. What more needs to be said.

  • Stayed: February 2011, travelled as a couple
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Thank Jayne031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2011

We spent the first part of our trip home discussing our feelings about this hotel as they were mixed. We recognised that part of this was that we arrived with high expectations of what a Michelin star meant in terms of service - you can blame Michel Roux and his tv show. I was hoping for some of Fred Siriex's Golden Moments and they were sadly lacking.

To start with the high points - the food in the Terrace restaurant was really good. We had three great breakfasts and one fabulous evening meal. Portion size was absolutely fine - if you think conspicuous quantity is an important aspect of quality, you might be better off eating in Monty's. We enjoyed two evening meals there - good, hearty food and plenty for even the most dedicated over-eater of meat - more like 700g than our recommended daily 70g.

The public rooms in the hotel are lovely and I only wished I'd had the opportunity to take more advantage of a comfy sofa in front of one of the many open log fires.

We had a Superior room and I was disappointed in the size, which was the same as a Standard. The extra money just meant the soft furnishings were a bit nicer and there was more furniture, which made the room seem a bit on the cramped side. A few extra square metres and it would have been perfect. The large shower head also promised far more than it ever delivered - odd as there was masses of hot water.

And so to service. This was mixed. There were some delightful staff who did go out of their way to be friendly and helpful. And then there were some who didn't. One day at breakfast we were left at the door to the restaurant waiting for a table while the young man finished off what he was doing while pretending not to notice us. Eventually he came over - there was no suitable table for three, so we were shown one that had obviously been used already that morning and it was slowly relaid. No menus presented and some of our order was forgotten. Other staff just seemed rather out of their depth. I did feel like a pampered guest on occasion, just not quite enough of the time for the price.

  • Stayed: March 2011, travelled with family
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Thank Cornish Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2011

Excellence of service by all staff, with old traditions and nice little touches, long lost in most hotels.

Food superb although wine list expensive.

Quiet, picturesque & peaceful location

All rooms individual.

  • Stayed: February 2011, travelled as a couple
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Thank BESE129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Montagu Arms Hotel

Address: Palace Lane, Beaulieu, New Forest, Brockenhurst SO42 7ZL, England
Phone Number:
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst > Beaulieu
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Beaulieu
Price Range: £178 - £338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Montagu Arms Hotel 4*
Number of rooms: 22
Official Description (provided by the hotel):
The Montagu Arms Hotel offers luxury accommodation in the quaint village of Beaulieu in Heart of the New Forest. The Michelin Starred Terrace Restaurant makes it the venue of choice for indulgently delicious fine dining with a taste of tranquil country life. The 18th Century Hotel is the perfect setting for a romantic getaway, walking holiday or a midweek break; oozing traditional charm with its open brick fireplaces, oak panelling and impressive gardens. The historical village of Beaulieu is just 30 minutes from Southampton Cruise Terminal making us the ideal base both pre and post your cruise. The Terrace Restaurant has held its Michelin Star for 5 years running and pays homage to both tradition and innovation; whilst Head chef Matthew Tomkinson uses the finest seasonal ingredients available to create award winning dishes. We are not ones for passing fads, every ingredient has to deserve its place in our dishes. No gimmicks, Just great food.For a more relaxed meal, Monty’s offers wonderful home-cooked classics or country fare, whilst delectable Afternoon Tea can be served in our conservatory or gardens. ... more   less 
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Also Known As:
Montagu Arms Beaulieu
Hotel Montagu Arms
Montagu Arms Hotel Beaulieu, New Forest

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