This was my third lunchtime visit to The Glasshouse. As ever, the food and setting were stunning and my friends who were visiting for the first time were very impressed. Why I haven't rated it 5 this time was because of the frankly, amateurish service. The waiting staff were all very willing but appeared to be untrained. I had to ask 3 times for our bottle of wine to be brought to our table and our glasses refilled. It made me feel like an alcoholic (and we only had 1 bottle between three of us)! They didn't appear to be aware what was going on around the room. I hope next time I go, things are back to normal.
- Official Description (provided by the hotel):
- The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. Also included in The Grove's extensive facilities are three restaurants including Colette’s, awarded three AA rosettes. A 4acre Walled Garden with urban beach, tennis courts and outdoor pool. A selection of bike and jogging trials to enjoy with complimentary bike hire; and Anouska’s Kids’ Club, graded outstanding by OFSTED makes The Grove a parent and child-friendly resort. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. We look forward to welcoming you soon. ... more less
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- Also Known As:
- Grove Chandlers Cross
- Grove Hotel Chandlers Cross
- The Grove Hotel Hertfordshire, UK