I booked this hotel via groupon for a night stay with hubby. We travelled from Bristol. Was looking forward to the stay as it was bed and breakfast.
I'm just shocked at the lack of cleanliness of the place. Here are a list of things that disappointed me:
1) First I saw when I went into the bathroom was so much long black hair on the floor. How could there be so much hair on the floor when I'm sure it was cleaned before we checked in?
2) The toilet didn't seem clean, seemed to have marks on it from before?
3) I opened a brand new towel from the packet to use after showering only to find brown and yellow marks?
4) We came down for breakfast to find that the half the trays of hot food are empty and no one bothered refilling them. Once we asked for the has browns to be refilled. Then other things ran out like beans ran out and other customers had to ask for it to be refilled.
5) my husband was about to pour his tea when he found lipstick stains on the cup which they replaced.
6) the milk that I was about to pour in my tea and the dish it was in was dirty so we asked for it to be replaced only to still find that the replaced one was still dirty.
I cannot believe that it wasn't just one or two things but so many things are wrong with this place. What a shame.
- Official Description (provided by the hotel):
- Ramada Hatfield is a great location for both business and leisure guests. Situated within easy reach of the A1M, M25, London and only 14 miles from London Luton airport. It is within a short drive of attractions including Knebworth House, Hatfield House, Warner Brothers The Making of Harry Potter Studio Tour and the Roman town of St Albans, it is also ideally located opposite the Galleria outlet shopping centre. The hotel offers a contemporary bar/restaurant as well as flexible meeting and event facilities. Free Wi-Fi is available throughout the hotel. Free car parking is available on site for all guests and residents can enjoy complimentary use of the gym & swimming pool at Hertfordshire Sports Village, just a few moments walk away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Superbreak UK, TripOnline SA, LateRooms, Ebookers, Evoline ltd, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Ramada Hatfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ramada Hatfield Hotel Hatfield
- Hatfield Ramada
- Ramada Hatfield Hertfordshire