My friend and I stayed overnight on the 27th June for the Murder Mystery event.
The event itself was fun even if the accompanying dinner left a lot to be desired...
As my friend is pregnant and I myself have a disability, we went back to our room straight after the event. The room was very hot and stuffy and it was extremely uncomfortable for us both, more so for my friend who became very distressed with not being able to sleep due to the heat in the room.
We telephoned reception and asked for an extension lead so that the one fan we did have could reach across nearer to the beds and also requested a second fan, in the hopes that that would help matters.
We were assured someone would be with us soon. No one ever came to our room and neither did we receive a call back from the person on reception.
Finally we were able to get some sleep but left as soon as possible in the morning. We did make the receptionist aware of this issue in the morning and my friend was given the contact details of a Sales Manager - which made no sense to us. She has had a response but it isn't satisfactory at all.
My advice would be to avoid this hotel at all costs - yes the event was cheap but I suppose you pay for what you get.
- Official Description (provided by the hotel):
- Ramada Hatfield is a great location for both business and leisure guests. Situated within easy reach of the A1M, M25, London and only 14 miles from London Luton airport. It is within a short drive of attractions including Knebworth House, Hatfield House, Warner Brothers The Making of Harry Potter Studio Tour and the Roman town of St Albans, it is also ideally located opposite the Galleria outlet shopping centre. The hotel offers a contemporary bar/restaurant as well as flexible meeting and event facilities. Free Wi-Fi is available throughout the hotel. Free car parking is available on site for all guests and residents can enjoy complimentary use of the gym & swimming pool at Hertfordshire Sports Village, just a few moments walk away. ... more less
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- Also Known As:
- Ramada Hatfield Hotel Hatfield
- Hatfield Ramada
- Ramada Hatfield Hertfordshire