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“several one-nighters”

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Mercure Hatfield Oak Hotel
Ranked #3 of 6 Hotels in Hatfield
Reviewed 27 August 2013

I have stayed in this hotel on a number of occasions and will continue to do so when travelling for bussiness.

The hotel is warm and welcoming and the staff are always courteous and keen to help.

The rooms are clean and comfortable with additional pillows and linen if needed, easily accessible. Bathrooms are well stocked with shampoo and showergel and the towels are always fresh and fluffy.

There is ample parking and considering that a dual carraige way runs directly out front, it is quiet in terms of road noise.

Unfortunately, on occasion the nights have been quite noisey in terms of other guests. The hotel appears to serve as an ideal place for groups, perhaps attending conferences etc., to stay. This seems to carry with it excess alcohol consumption, resulting in loud voices, banging doors and the regular trips to the loo that ensues thereafter, and on occasion has continued until late into the night.

Breakfast is really lovely. Continental with a wide choice and buffet style cooked or cooked to order as guests chose. Waiting staff are attentive (not overbearingly) and cheerful.

Evening meals are fabulous. The variety is broad, the presentation impecable and the taste amazing. My complements are sent to the chef every time I stay.

Overall, it is a clean and comfortable hotel. Great staff and lovely food. Despite the occasional nuance, the Hatfield oak is a nice place to stay.

Room Tip: some of the ground floor rooms can be a little noisey.
See more room tips
  • Stayed: July 2013, travelled on business
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Thank Britishmidwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 30 August 2013

Thank you for such a positive review of your experiences at our hotel.

I was very pleased to read you enjoy staying with ourselves and value your time here so highly, I will be sharing your comments with the team as I know they gratified to see their good work is having such a positive impact.

Thank you for your comments in regards the noise caused at times by other guests, we are a popular hotel and at times are bar is pretty busy with some guests retiring to the night in the early hours, when you next book with please request a room towards the end of a corridor.

Best wishes

David

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467 - 473 of 690 reviews

Reviewed 27 August 2013

You couldn't stay any where better. Ideal for Hatfield house & St. Albans. Very friendly & attentive staff. Clean though out. Food very good we used the bar menu which was good but had a limited choice.

  • Stayed: April 2013
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Thank johnhussey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 28 August 2013

Dear John,

Thank you for your generous review.

I was pleased you found our food very good and our team friendly and attentive

Regards

David

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Reviewed 26 August 2013

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank philiph441925
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 28 August 2013

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Reviewed 24 August 2013

The furniture in the bedroom was dated and the bed was small for two people to share. The shower was quite narrow and the curtain didn't keep within the shower base.
This has obviously been a problem for some time as the flooring is coming away from the upstand to the shower tray.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank JudithRolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 27 August 2013

Dear Judith,

Thank you for your review.

I can see from your description that you stayed in room 116 (one of our disabled accessible room which has a smaller bed than our other double rooms). I am sorry there were a number of areas where you felt the room could be better designed and I will be spending some time this week with my head housekeeper looking at the room to see where we can make improvements.

Thank you for taking the time to let me know about your stay.

Regards

David

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Reviewed 23 August 2013

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank DVTCornwall
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 27 August 2013

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Reviewed 23 August 2013

We stayed at the hotel last night for a gig at the very nearby forum. Picked it because it was the cheapest in hatfield and got lucky with how close we were to the venue. The food was fantastic, the room lovely and the service dedicated and personal. The Scottish lady in particular was lovely and really went out of her way for us, she couldn't have done anymore. Would definitely stay again and would highly recommend to anyone, especially if you're going to the forum.

  • Stayed: August 2013
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Thank eddievanhalen66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 27 August 2013

Dear Eddie,

Thank you for your review.

I am very pleased you had such an enjoyable time, the Forum is less than five minutes walk from the hotel and we are ideally located for people attending a gig there.

Thank you for your recommendation, we have brilliant chefs and a great team of people who care very much about our guests. I am glad you enjoyed your stay and do hope you stay with us again when you are next in the area.

Regards

David

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Reviewed 13 August 2013

We stayed on a two night all inclusive break and it was excellent value. The room was clean and comfortable - no view, but we didn't expect one as the hotel is just off the motorway. The staff were fantastic, efficient, friendly and helpful. The food was very good, plenty of choice and freshly cooked. All in all a very enjoyable stay. A big thank you to all the staff for all their hard work

Stayed: August 2013, travelled as a couple
Thank mab19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Mercure Hatfield Oak Hotel, responded to this reviewResponded 27 August 2013

Thank you for your review.

I was pleased that you enjoyed your stay and found the team to be fantastic and the food very good.

Best wishes

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Region: United Kingdom > England > Hertfordshire > Hatfield
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Hatfield
Price Range: £54 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
Number of rooms: 85
Official Description (provided by the hotel):
Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller. Close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 minutes from the A1M, as well as situated close to the M1. There is easy access to central London, which is just 25 minutes away by train. The airports of Luton, Stansted and Heathrow are also all within easy reach. ... more   less 
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Also Known As:
Mercure Hatfield Oak Hotel Hertfordshire

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