We stayed at this hotel for a night following a friend’s wedding.
We stayed in an executive room, which was massive, with very comfortable bed, flat screen TV (though limited number of channels). The room had a coffee machine, bottled water (though one of the two bottles was sparkling which we didn’t drink), and a bowl of fruit. However, the bathroom could do with an upgrade and a good clean, as there was mould on the bath and shower, and the shower didn’t work properly.
Breakfast was quite expensive at £10 per person if you book in advance, or ridiculous £14.95 if you book on the day. It was nice enough, with nice fried eggs, bacon, mushrooms etc, and croissants, fruit salad, and juices. However, the plates were dirty, and the waitress dropped butter into my coffee cup, took it out with her fingers, and didn’t even offer to replace the coffee cup.. Also, there weren’t any napkins on the tables, which I found surprising and we had to use our own tissues.
The staff could have been nicer, at the check in we were in a great rush for the wedding, but the lady checking us in took forever to complete the process. Check out wasn’t as friendly as we could have wished either, such a shame!
Overall, we had a good stay. The hotel does need some maintenance attention and to put more emphasis on keeping things clean (especially plates etc at breakfast!!).
- Official Description (provided by the hotel):
- The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more less
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- Also Known As:
- Mercure Hatfield Oak Hotel Hertfordshire