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“Premier Inn Good Value”

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Premier Inn Hatfield Hotel
Ranked #2 of 6 Hotels in Hatfield
Reviewed 22 May 2012

We stayed at the Premier Inns at Hatfield in East Anglia and this one is up to the usual excellent standard. Comfortable room; food and service excellent. Very friendly and helpful staff. great breakfasts.
Only down side about half the inn was occupied by wedding guests and the made the inevitable “celebration” noise.
We would certainly recommend this hotel and stay here.

Room Tip: Phone ahead and state upstairs far end bedroom!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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  • Stayed: May 2012, travelled as a couple
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Thank Iain R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. When we have large bookings for example the wedding we had during your stay, we do try and allocate all their rooms together to contain and minimise noise disruption. Hope to see you again soon. Regards John

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259 - 265 of 300 reviews

Reviewed 22 May 2012

Comfortable, efficiently-managed stay, with staff as friendly and helpful as is typical of Premier Inn. Both dinner and breakfast were of a very good standard, and I would be happy to recommend the hotel to anyone staying in the Hatfield area.

  • Stayed: May 2012, travelled with family
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Thank Nicolas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. Hope to see you again soon. Regards John

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Reviewed 14 May 2012

The room was very clean and comfortable, apart from "noisy" soft pillows, (personal choice).
The bed was comfortable, having attended a day of dance at nearby Hertingfordbury (10am to 10pm), so this was a welcome on our return.
We dined in the restarant attached to the PI, dinner and breakfasts were very good, the food was hot, tasty and well presented.
All the staff we encounted were friendly and efficeint.
It is a great location for the shopping centre, literally five minutes down the road by foot.
Hatfield House, home of Lord Salisbury is well worth the visit.

Room Tip: We had minimal noise in the room, but we were on the opposite side of the PI to the main road into H...
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  • Stayed: May 2012, travelled as a couple
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Thank Kenneth964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. Hope to see you again soon. Regards John

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Reviewed 11 May 2012

We stay at a lot of Premier Inns in East Anglia and this one is up to the usual excellent standard. Comfortable room; food and service excellent. Only downside for us was that we had our car aerial stolen whilst parked in the car park but the receptionist checked the CCTV for us and then followed up with phone calls afterwards. Although we were not able to retreive it, we still felt that she did all she could to help. We would certainly recommend this hotel and stay here again but perhaps not park near the hedge again where visability is limited.

  • Stayed: March 2012, travelled on business
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Thank Lind012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. I am however sorry that your car aerial went missing during you stay. I have personally spoken to my night receptionists to ensure they monitor the car park more and be pro-active when dealing with issues of this nature. Hope to see you again soon. Regards John

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Reviewed 9 May 2012

Our first time away to Hatfield and im glad we stayed at the permier Inn!! The staff were very friendly and made us feel very welcome! We had a family room which was very spacious and with plenty of natural; light. A really good nights sleep with a fab range of food for breakfast, great way to start the day. Couldnt off asked for more, will be definitely booking up again here next time we visit :-)

  • Stayed: May 2012, travelled with family
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Thank Jane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. Hope to see you again soon. Regards John

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Reviewed 8 May 2012

Worst nights sleep ever, my back is still hurting from the bed! Would like a refund not happy at all! Would never go back!!

  • Stayed: May 2012
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1  Thank natashapolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Hatfield Hotel, responded to this reviewResponded 17 May 2012

Thank you for taking the time to review your stay with us.

It really matters to us that our guest have a comfortable nights sleep, and we guarantee this. Please be assured that we take all feedback seriously and on receipt of your details, the issues raised will be fully investigated and duly followed up by Customer Services and the Management Team at the hotel.

We hope to welcome you back in the future.

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Reviewed 30 April 2012

Really friendly team at this Premier Inn, enjoyed a lovely breakfast and quick, hassle free service from reception.

  • Stayed: April 2012, travelled on business
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Thank AngelicAngels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 9 June 2012

Thank you for your feedback about your stay here at Hatfield Premier Inn. I am very pleased that you enjoyed your time here. I have passed over your kind words to the rest of my team, which they were very happy to receive. Hope to see you again soon. Regards John

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Hatfield Hotel

Address: Comet Way, Lemsford Road, Hatfield AL10 0DA, England
Region: United Kingdom > England > Hertfordshire > Hatfield
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Hatfield
Price Range: £45 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hatfield Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Just a mile from magnificent Hatfield House and Park, one of the most treasured houses in England ... more   less 
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Also Known As:
Premier Inn Hatfield Hotel Hatfield
Premier Inn Hatfield Hotel Hertfordshire

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