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Premier Inn Hatfield Hotel
Ranked #2 of 6 Hotels in Hatfield
Reviewed 20 January 2014

brilliant short check in and out times, hassle free, wifi was extremely easy to pay for and set up, rooms were immaculate and everything was easy to find. the bed was real comfy, heating controls were easy to use. breakfast was amazing value for money. overall a real good stay

  • Stayed: January 2014, travelled solo
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1  Thank Brad_M9595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John M, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 5 February 2014

Thank you for the generous feedback. I will pass on your comments to the rest of my team. Hope to see you again soon. Regards
John

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Reviews (291)
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183 - 189 of 291 reviews

Reviewed 14 January 2014

Friendly, helpful reception staff.
Family room was spartan but adequate for a one night stay. We were a family of 4, grandparents with grandsons.
We would stay here again but would ask for a room on the 1st floor - bit of footstep noise from occupants of room above.
Only real negative was grandsons wanted snacks/sweets from the vending machine in reception but the machine was out of order.
Stayed Christmas Day to Boxing Day

Stayed: December 2013, travelled with family
Thank Drehort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 21 January 2014

Thank you for taking the time to provide us with feedback on your recent stay.

I'm sorry to hear that you found our rooms to be spartan and that you encountered noise from above. If you ever have any requests, we are more than happy to accommodate them if possible. Please feel free to contact us before you arrive if there is anything we can help you with.

I apologise for the vending machine being out of order. Due to the bank holidays, an engineer was out to fix the machine after Boxing Day following your departure.

We hope to see you staying with us again in the future.

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Reviewed 3 January 2014

Great hotel.friendly staff.good value for the money.stayed new years eve.can't fault it.ever
Y one wished us happy new year in the morning.great value for money.we asked for more milk and tea that wasn't a problem.shame we didn't see Lenny henry!

Room Tip: We had number 238 very quite.
See more room tips
  • Stayed: December 2013, travelled as a couple
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Thank andrew p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 21 January 2014

Thank you for taking the time to review your stay with us on New Years Eve.

Myself and the team are always happy to hear that our guests enjoyed their stay. Requests for more tea and coffee are not a problem, our Reception team are available 24 hours a day for any help you might need.

To see more of Lenny, keep an eye out for our new TV advert!

We hope to see you staying with us again soon.

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Reviewed 27 December 2013

My husband & I stayed at the Premier Inn, Hatfield on Christmas Eve. The staff were extremely helpful and warm welcoming. Even the next day, Christmas Day when you would think staff would be fed-up not being with their family, they still made us feel welcome, with warm smiles & Merry Christmases, We had the best nights sleep ever that we asked where the matters was from. All in all the Premier Inn was good value for money, best nights sleep!!!


  • Stayed: December 2013, travelled with family
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Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 21 January 2014

Thank you for your lovely comments. I'm very happy that you enjoyed your stay with us over Christmas. All of us were very much in the Christmas spirit over the Festive period, I'm pleased to hear you found everyone helpful and welcoming.

Our mattresses are Hypnos. We do have a new, even more comfortable mattress that is being rolled out across Premier Inn, so keep an eye out for those!

We look forward to having you stay with us again soon.

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Reviewed 21 December 2013

One night's stay. Does what it says on the tin. Clean, quiet, and tidy. Pub next door more than adequate. Not much else of interest nearby, but 5 mins from the motorway and the Galleria. No complaints and would stay again.

  • Stayed: December 2013, travelled on business
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Thank Cornishkent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 24 December 2013

Thank you for taking the time to share feedback on your recent stay with us.

I'm glad that you found the hotel and our adjoining Brewers Fayre restaurant suited to your needs. As you said in your review, we are conveniently located for the A1(M) motorway and the Galleria. The Reception team are always happy to provide information on other places of interest in the area if you would like to see more of the area.

We look forward to having you stay with us again at Premier Inn soon.

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Reviewed 22 November 2013

Staff member theodore made us all feel really welcome including my 2 year old son. He went way beyond his job required to make us feel welcome. I had an issue in my room but delt with very quivkly. Lovely hotel and no noise at all

  • Stayed: November 2013, travelled with family
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Thank Sharon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 27 November 2013

Thank you for your lovely comments about your recent stay with us.
I am very happy to hear that you felt Theo went above and beyond and he will be thrilled to read your comments.
I am sorry to hear that you experienced an issue during your stay but I am glad that we were able to resolve it quickly for you and to your satisfaction.

We hope to see you and your family staying with us again at Hatfield Premier Inn soon.

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Reviewed 21 November 2013

We were here for 3 nights as a convenient place to stay when visiting family. Very pleasant staff and checking in was very easy. Room was very spacious and bed extremely comfortable but found the heating difficult to control. At least we were able to open the window slightly which helped. Bathroom was clean and had everything we required in the way of toiletries. Breakfast at the Brewers Fayre, which is beside the Hotel, was excellent with great choices.
We would stay here again and choose this chain when travelling.

  • Stayed: November 2013, travelled as a couple
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Thank mhomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim G, Manager at Premier Inn Hatfield Hotel, responded to this reviewResponded 22 November 2013

Thank you for giving us feedback on your recent stay. I am glad that you enjoyed your stay with us whilst visiting your family in the local area.

Myself and the team are very happy to hear that you found your room comfortable but I'm sorry that you found our heating difficult to control. Instructions for our heating system are located in the book featuring Lenny Henry on the desk but please feel free to come to Reception and one of the team will happily assist you.

The restaurant manager and his team will also be happy to hear you enjoyed your Premier Breakfast in The Airfield Brewers Fayre.

We look forward to having you stay with us again in the future.

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Additional Information about Premier Inn Hatfield Hotel

Address: Comet Way, Lemsford Road, Hatfield AL10 0DA, England
Region: United Kingdom > England > Hertfordshire > Hatfield
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Hatfield
Price Range: £48 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hatfield Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Just a mile from magnificent Hatfield House and Park, one of the most treasured houses in England ... more   less 
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Also Known As:
Premier Inn Hatfield Hotel Hatfield
Premier Inn Hatfield Hotel Hertfordshire

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